Day 1 Basics Flashcards
1
Q
3 core values
A
thrilled guests pride profitability
2
Q
Front server job
A
take orders and interact with guests
3
Q
back server job
A
bring drinks and bread clear tables ring in orders
4
Q
both job
A
answer questions water clearing and marking
5
Q
10 steps of service
A
1 greet and drink order 2 bring drinks tour menu 3 take order 4 bread service 5 2 bite check back 6 mark table 7 clear table 8 dessert 9 drop check 10 process check
6
Q
what bakery do we use
A
lyon bakery
7
Q
what olive oil do we use
A
la boella
8
Q
how is our bread heated
A
25 to 30 mins at 350
9
Q
how is our bread delivered?
A
par cooked 90%
10
Q
who makes our olive oil?
A
Summorocca also makes our cava
11
Q
where does our olive oil come from?
A
tarragona spain
12
Q
what type of olives do we use?
A
arbequina
