Data Management

Question 1

What is the Data Protection Act 2018?

Answer 1

The Data Protection Act 2018 controls how your personal information is used by organisations, businesses and the government, implemented by the UK.

Question 2

What do you under about the EU GDPR?

Answer 2

The EU General Data Protection Regulations (GDPR) sets out a legal framework for collecting, processing and storing personal data within the EU.

Question 3

What are the key principals of GDPR?

Answer 3

1 - Lawfulness, fairness and transparency

2 - purpose limitation

3 - data minimisation

4 - accuracy

5 - Storage limitation

6 - Integrity and confidentiality

Question 4

What are the implications of not storing data correctly?

Answer 4

Fines, geared off turnover

Reputational damage

Legal action

Operational disruption

Directors can be help personally liable

Question 5

What methods would you used to collect data?

Answer 5

Telephone calls

Questionnaires

Emails

Documents

Question 6

How do you store information within your company?

Answer 6

AK intranet

Agency pilot (agency software)

Secure and only accessible by a select few

Question 7

What other legislation relates to data management in the UK?

Answer 7

Freedom of Information Act 2000

Question 8

Is there any RICS publications that relate to data handling?

Answer 8

Rule 3 of the RICS Rules of Conduct underpins client relationship management and data handling.

Members and firms must provide good-quality and diligent services.