Data FAQ Flashcards

1
Q

How does Garner come up with their metrics?

A

Metrics based on:
-latest medical literature (peer-reviewed journals, society guidelines)
-input from Garner’s clinical advisory board to understand evidence-based care for a given speciality

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2
Q

What factors go into Garner’s recommendations?

A

i500DAP
-in-network doctors
-500+ cost and quality metrics
-distance from member
-availability
-patient reviews

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3
Q

How does distant go into Garner’s rankings?

A

-Determine, “Reasonable distance” looks at:
1. Volume of speciality (high-volume dermatology vs. low-volume spine surgeon)
2. Type of region (urban, suburban, rural)

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4
Q

How heavily does Garner weight patient reviews in our rankings?

A

-Lit shows patient reviews have some bearing on outcomes
-Patients reporting positive experience more likely to adhere to treatment
-Included in our recommendations, but weighed less than quality metrics since reviews are subjective

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5
Q

How do we risk-adjust?

A

Garner’s method was designed to remove the impact of things outside of a physicians control

We do this in a few key ways:
-First, Garner’s metrics measure how often doctors adhere to evidence-based protocols during an episode of care
-Benefits:
-it isolates doctor performance signficantly better
-requires much less data than traditional methods

-Second is, we’re using data exclusions in our analysis
-To simply take out those complex and outlier cases and look at healthy patients apples to apples

-Finally, if a metric still has potential bias not caught from the two methodologies mentioned
-We created an internal risk adjustment methodology based on methods frequently used by CMS
-For things like: age, gender, comorbidities

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6
Q

How is Garner staying up with latest research and best practices?

A

-We re-examine metrics when new literature comes out
-Ex: Every week, we scan newly published articles in top medical journals and make updates as needed

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7
Q

How frequently does Garner update its data?

A

-On a monthly basis

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8
Q

Has Garner’s data and metrics been validated by an independent third-party?

A

-We get input from our Clinical Advisory Board
-Haven’t done a formal review yet with a third-party like Milliman

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9
Q

How does Garner rank doctors in areas where we don’t have as much data?

A

-We have enough data to rank Dr’s everywhere in country
-Our bottoms-up approach to performance measurement doesn’t require large amounts of data, like the traditional episode grouper approach, for us to feel confident in a doctor’s performance
Extra:
-Confidence varies depending on how much data we have (we account for this through our stat methods)

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10
Q

What if doctors have admitting privileges to multiple hospitals that vary in cost? Is Garner taking that into consideration?

A

-Use a utilization-weighted average for FFS
-If Dr. performs procedures at two hospitals, we’ll take the cost of those hospitals, and how often they use them
-Comes up with the average

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11
Q

How is Garner’s approach different from carriers? Are they doing the same thing?

A

Garner evaluates at physician level, whereas carriers tend to focus on the facility as a whole
-We’ve seen significant variations in care DBD, even within best know hospital systems and physician groups
-hence the importance of focusing on the individual provider
-
(Claims Analysis)
-We go claim-by-claim and construct bottoms-up metrics
-The traditional method (episode groupers) is top-down: tries to estimate the avg. cost of care for a Dr’s patient
-
Issue here, the Grouper approach requires:
-a lot of data
-dependent on proper risk adjustment
-gives you a black box output that’s hard for patients to understand
-
-Garner analyzes all decisions made by a doctor to determine cost and quality
-Ex: care appropriateness, prescribing patterns, site-of-service, & patient outcomes

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12
Q

Where does Garner’s review data come from?

A

-We aggregate review from variety of sources
-includes carriers, aggregator websites and our own members’ experiences

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13
Q

Where does Garner’s claims data come from?

A

-We acquire claims data from a number of sources, including:
1. Third-party partnerships
2. aggregation of clearinghouses
3. All-payer claims databases
4. Insurance companies

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14
Q

How long does it take to get enough data on a new doctor?

A

-For baseline, standard approaches require 4-5 year of sample size
-Garner’s bottoms-up approach takes way less time

Typically have good view of Dr. performance:
-80% accurate at 9 months
-Full view within 18 months
-Variation based on volume of speciality

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15
Q

New doctor data accuracy further explained

A

For docs we have no data on, we start with a conservative default, assume they’re worse than the average in clinical metrics
-and will adjust as data comes in

How quickly that changes depends on metric and behavior in question
-14 days: FFS rates, SoS preferences, referral locations for imaging (those elements don’t change frequently)
-1-2 months: Basic practice patterns - use of generic drugs, ordering right patient screenings
-12-18 months: surgical complication

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16
Q

How does Garner verify directory data?

A

3-step approach: Collect, Validate, Call

  1. Claims dataset allows us to collect phone numbers, addresses, speciality certifications, etc
    -public sources like CMS, as well as private our partners
  2. Next, use Garner dataset to validate provider info. Ex:
    -Look at Drs. who are billing new patient CPT codes, or have stopped
    -See who’s billing with new NPI #s to see which providers have moved practices
  3. Finally, we have large team of full-time reps who call to verify directory info