Customer Flashcards
1
Q
ADEM (CUSTOMER screen- CPWA-USA)
ADSM (CUSTOMER screen- CPWA-Canada)
A
Searching for customer numbers
*Cannot search CA (carrier)
Hold code info:
1. Blank = Not including D+H
2. * = All, including D+H
2
Q
INQALIAS (CUSTOMER screen)
A
All aliases assigned to a customer
3
Q
INQCUSTR (CUSTOMER screen)
A
High level –> low level business number
4
Q
INQTEL1 (CUSTOMER screen)
A
Customer info to help with phone calls
- PO mandatory
- PO mask
- Credit participate
- Team ID
- Team VDN
- CPN usage code
- Hold code
5
Q
INQCULOG (CUSTOMER screen)
A
Customer’s truck shipment info
- Preferred shipping day and time
- Drop and hook
6
Q
INQBILTO (CUSTOME screen)
A
BT detail
- Customer classification
- Customer open date
- Customer locator code (TCAR/PL)
- CPN (Customer part number)
- Electronic comm. cust. (Bib Net/MyPortal)
- Fleet/3rd party information page
- Transportation policy code
- EC bibpay cust (Bib Pay)
- PO mandatory
10 PO masks - BE particip (Bib-Express)
- BE SVC Dist (Bib-Express)
*Always check INQSHPTO (overwrite BT)
7
Q
INQSHPTO (CUSTOMER screen)
A
ST detail
X = opposite of the same field in INQBILTO
8
Q
INQBUS (CUSTOMER screen)
A
Summary of customer information