Cross- Sell Flashcards

1
Q

What is email security and why is it important?

A

Email Security is a more in-depth inspection of emails/ files and checks the senders servers for security as well.
Why important: Largest threat is to emails! Ransomware is known for attacking emails more than anything else.

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2
Q

If the customer uses O365 or G-suite, what type of email security do you offer?

A

CAS! Cloud- app security

These email apps already come with anti-spam- customers don’t need to buy it twice

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3
Q

If the customer has their email servers hosted, what type of email security do you offer?

A

HES! Hosted email security

This is made to secure hosted email servers that are not on-prem

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4
Q

If the customer has their email servers on-prem, what type of email security do you offer?

A

FIRST- ask the customer if they want their email security on-prem as well!
If they do: ES (Email Security)
If they don’t want it on-prem? HES!

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5
Q

What is the #1 type of on-prem email servers?

A

Microsoft Exchange!

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6
Q

What does HES and ES have that CAS does not?

A

Anti-spam feature!

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7
Q

What is the benefit for the customer to have HES?

A

Its hosted! They only have to manage the data- no maintenance or up-keep of the product! Also this makes it cheaper because of the lack of actual equipment.

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8
Q

What is the benefit for the customer to have ES?

A

Customer has control over the data AND equipment

  • On Prem
  • *Mostly used in government/ military situations
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9
Q

What do we suggest to a customer that wants a single pane of glass management?

A

NSM! Network Security Manager

Manage multiple devices in one location!

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10
Q

What does NSM advanced have that NSM essential does not?

A

365 days of reporting and analytics!

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11
Q

What comes with NSM essential

A

7 days of reporting- no analytics!

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12
Q

What is Capture Client? What is a good target customer for this?

A

End point Anti-virus!

Work from home/ traveling employees!

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13
Q

How is Capture Client priced?

A

Per user/ device! (Minimum of 5 users)

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14
Q

What is an access point?

A

An access point is a device that creates a wireless local area network (WLAN)

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15
Q

What is POE?

A

Power over ethernet

Provides power to access point over ethernet if power is not nearby.

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16
Q

What does VPN stand for and what does it do?

A

Virtual Private Network

Creates a secure tunnel to move information

17
Q

What is the difference between Global and SSL VPN?

A

Global is PC only

SSL is Universal!

18
Q

What are some benefits for buying Capture Client Premier over Advanced?

A

ActiveEDR, Remote Shell, Exclusion Catalog, Threat Hunting

19
Q

Is Capture Client a behavior or signature based anti-virus?

A

Behavior based- Capture ATP!

20
Q

What is the only way to manage the new WIFI 6 access points?

A

Only can manage through the cloud- not the firewall

21
Q

What is a benefit to having a access point over a wireless firewall?

A

Access points can transmit duel band radio frequencies simultaneously

22
Q

What is one tool SonicWall provides to assist with deploying Access Points?

A

The WIFI planner!