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Critical Incident Flashcards

1
Q

How will the department coordinate whenever a critical incident occurs?

A

Whenever a critical incident occurs, the resources of this Department will be immediately applied to the extent necessary for effective fulfillment of the Police Department’s responsibility. The Department will coordinate closely with all other departments/agencies involved in operations to ensure that the situation is brought under control quickly and efficiently.

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2
Q

What does the Department’s Critical Incident Management Unit do?

A

The Department’s Critical Incident Management Unit C.I.M.U. is tasked with coordination of critical incident planning, training, response and exercises. C.I.M.U. is also responsible for assisting the incident commander and support personnel during emergencies.

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3
Q

Under what California Government Code will the department use the California Standardized Emergency Management System?

A

As required by section 8607(a) of the California Government Code, the Department will utilize the California Standardized Emergency Management System S.E.M.S. in its response to, and management of, critical incidents.

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4
Q

Who uses SEMS?

A

S.E.M.S. is utilized by all local, county, and State agencies to ensure a standardized response to incidents regardless of where they occur in the State.

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5
Q

What is the Incident Command System?

A

The Incident Command System I.C.S., a component of S.E.M.S., provides incident commanders with a system for managing critical incidents in an organized and effective manner. Department Procedure 8.02, Incident Command System I.C.S., provides additional information about the Incident Command System.

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6
Q

What is a critical incident?

A

A Critical Incident is an event involving potential or actual injury, death or property damage requiring an exceptional emergency response. This includes natural disasters (floods, earthquakes, major fires, etc.) and human-caused emergencies (plane crash, riot, terrorist acts, SWAT situations, etc.), which require extensive response and commitment of resources to control or resolve.

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7
Q

What is the Department Operations Center?

A

The Department Operations Center or D.O.C is the centralized point for Police Department coordination during multiple, complex, or lengthy operations. Upon activation, the D.O.C. coordinates logistical support to incident commanders, serves as the point of contact for the Emergency Operations Center or E.O.C and department chiefs, and serves as the channel for distribution of Department policy issues to the incident commander. The D.O.C. is under the direction of a commanding officer.

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8
Q

What is the Emergency Negotiation Team?

A

The Emergency Negotiation Team or E.N.T. consists of negotiators trained to negotiate with hostage takers, barricaded suspects, and suicidal subjects, interview hostages, and, provide non-tactical alternatives to the incident commander.

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9
Q

Who is the E.N.T. commander?

A

The E.N.T. Commander is the liaison to the incident commander regarding Emergency Negotiation Team responsibilities.

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10
Q

What is the Emergency Operations Center?

A

The Emergency Operations Center or E.O.C a location for multi-department management personnel to monitor an incident, develop management level strategies, and to serve as a central information center. The E.O.C. is under the direction of the Deputy Chief of Public Safety and Homeland Security for the City of San Diego.

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11
Q

Who is the Incident Commander?

A

Incident Commander or I.C. is the individual responsible for the command of all functions at the field response level.

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12
Q

What is the Incident Action Plan?

A

The Incident Action Plan or I.A.P. is a plan containing general objectives reflecting the overall strategy and specific action plans for the use of responding forces. The I.A.P. may have a number of attachments, which support the operational strategy and tactics.

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13
Q

What is the Incident Command Post?

A

The Incident Command Post or I.C.P. is the field location at which the primary incident command functions are performed. Only one I.C.P. is established per incident. The I.C.P. should be kept apart from the SWAT Tactical Operations Center and staging areas

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14
Q

What is the Incident Command System?

A

The Incident Command System or I.C.S. is the nationally-used standardized on-scene emergency management concept specifically designed to allow its user to adopt an integrated organizational structure. This concept provides a structure equal to the complexity and demands of single or multiple incidents without being hindered by jurisdictional boundaries.

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15
Q

Who is the Officer in Charge?

A

The Officer-In-Charge or O.I.C. is the individual in charge of an I.C.S. law enforcement section, branch, group, field force, squad, unit, or team.

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16
Q

What is the Outer Perimeter?

A

The Outer Perimeter is a boundary established as a safe distance from the inner perimeter to control traffic and onlookers.

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17
Q

What is the Inner Perimeter?

A

The Inner Perimeter is a closed boundary, which controls all entry and exits into a hazardous area.

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18
Q

What is Containment?

A

Containment is a secure status that has been established controlling entry and exit routes and limiting the hazard to a designated area.

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19
Q

What is a staging area?

A

A staging area is a location for responding units to check in and be given tactical assignments or wait until assignments are made. Personnel also check out at the staging area when no longer needed at the scene. Staging areas should be kept apart from the ICP to reduce noise and interference with the ICP. The staging area should be large enough to accommodate personnel, resources, and growth.

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20
Q

What is the Primary Response Team?

A

The Primary Response Team or P.R.T. consists of a SWAT sergeant, one sniper and at least five SWAT officers who are equipped with specialized weapons and equipment necessary to assist in the containment and isolation of a hazardous situation or victim rescue, pending a full SWAT response.

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21
Q

What is a Special Equipment Vehicle?

A

A Special Equipment Vehicle or S.E.V. is the vehicle that contains weapons, ordinance, and special equipment necessary to execute a SWAT mission. The S.E.V. responds with the Primary Response Team on Code 10s and Code 11’s. It will be parked at the SWAT staging area, which is near the Incident Command Post.

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22
Q

What is the Special Response Team?

A

The Special Response Team or S.R.T. is a full-time SWAT component consisting of two sergeants and twelve officers. The S.R.T. remains in a state of mobilization readiness in order to manage emergency responses. The S.R.T. is specially trained in the area of hostage rescue and critical incident resolution. It reports directly to the SWAT Commanding Officer and may be used by the SWAT mission leader to assist in the implementation of mission plans that have been approved by the incident commander.

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23
Q

Who is the SWAT Commanding Officer?

A

The SWAT Commanding Officer is the liaison to the incident commander regarding SWAT responsibilities and missions.

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24
Q

Who is the SWAT Mission Leader?

A

The SWAT Mission Leader is a SWAT sergeant in charge of formulating and executing the tactical plan to accomplish the mission of the incident commander.

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25
What is the Tactical Operations Center?
The Tactical Operations Center or T.O.C. is the primary location for SWAT personnel to meet, plan and organize their mission. It is usually led by the SWAT Executive Officer who coordinates incoming intelligence (gathers, analyzes, disseminates) and the mission leader who is responsible for executing the mission. The T.O.C. is generally located along side the SWAT Special Equipment Vehicle.
26
What does the Incident Command System provide?
The I.C.S. provides a management structure and system for conducting on-site emergency operations. I.C.S. also provides a useful and flexible management system that is particularly adaptable to incidents involving multi-discipline or multi-jurisdictional responses.
27
What critical incidents require the Incident Command System?
I.C.S. shall be utilized on all critical incidents.
28
How is the Incident Command System defined?
The I.C.S. is a nationally-used, standardized, on-scene, emergency management concept specifically designed to allow its user(s) to adopt an integrated organizational structure equal to the complexity and demands of single or multiple incidents without being hindered by jurisdictional boundaries.
29
Why is common terminology important?
It is essential for any management system that common terminology be established for the following components: organizational functions, resources, and facilities. I.C.S. establishes terminology to be used statewide.
30
What standard set of five major pre- designated functions do "organizational functions? refer to?
a. Command
31
What are "resources?"
Resources refer to the combination of personnel, materials, supplies, and equipment used in tactical operations.
32
What are "facilities?"
Facilities refer to common identifiers used for those facilities in and around the incident area which will be used during the course of the incident. These facilities include the Incident Command Post, Staging Area, etc.
33
What is a modular organization?
Modular Organization - I.C.S. develops in a modular fashion based on the nature, size, and anticipated duration of an incident. It ensures that the organization that is developed matches the requirements of the incident objectives and is arranged within the five Organizational Functions of I.C.S .
34
What is a Unified Command Structure?
It allows all agencies with geographical, legal or functional responsibility to establish a common set of incident objectives and strategies, and a single Incident Action Plan. The Incident Commander (as designated in the City's Basic Emergency Plan) still remains as the final decision maker at the Incident Command Post.
35
What is Incident Action Planning?
It is used by the Incident Commander to establish the goals, objectives, and strategies for the incident based upon the requirements of the jurisdiction. This plan may be in either written or oral format, depending upon the situation.
36
What is a Manageable Span of Control?
I.C.S. helps to ensure a safe, manageable span of control. Generally, the span of control should range from three to seven subordinates. However, in some specialized functions, the span may be slightly higher (i.e. Special Weapons and Tactics (SWAT), Mobile Field Force (MFF), etc.).
37
What are pre-designated incident facilities?
They include:
38
Who will activate incident facilities?
The Incident Commander will cause the activation of these facilities, as needed, at the outbreak of the emergency event.
39
What is Comprehensive Resource Management?
It is when resources may be organized as either single resources, strike teams (for example MFF Platoon), or as task forces. Strict accountability is absolutely essential and can be accomplished by:
40
What are Check-In Procedures?
I.C.S. provides for a simple and effective check-in process for personnel, supplies, and equipment.
41
What are Integrated Communications?
I.CS. ensures that communications is established between responding/participating agencies. During multi-discipline incidents, "clear text" (no codes) should be used when communicating with outside agencies.
42
What does Area Command do in terms of a critical incident?
It provides a central field level location for coordination of multiple Incident Command Posts. In most cases, the Department Operations Center (D.O.C.) serves as the Area Command Post.
43
How big is an I.C.S. organization required to be?
The I.C.S. organization can be as small or as large as is required by the incident. The Incident Commander is responsible for determining the scope of the I.C.S. organization that is required. The organization will often include members of other departments and organizations, depending upon the type of incident.`
44
Who are the members of the Command Staff?
1. Incident Commander
45
Who is the Incident Commander?
He/She is responsible for all incident activities.
46
Who is the I.C.S. Specialist?
The individual from the Department's Critical Incident Management Unit assigned to assist the Incident Commander as a technical resource.
47
Who is the Public Information Officer?
The primary person responsible for the formulation and release of information to the media.
48
Who is the Incident Scribe?
This person records information from all incident messages reference time, message, and action taken.
49
Who is the Safety Officer?
This person monitors and assesses hazardous and unsafe situations and develops measures for ensuring the safety of personnel.
50
Who is the Liaison Officer?
This person serves as the point of initial contact assisting agency representatives.
51
Who is the Agency Representative?
This person is the individual(s) with authority to make decisions affecting that agency's participation in emergency operations. During incidents in which the SDPD is not the Incident Commander, the senior SDPD official on scene serves as the Agency Representative.
52
What does the Planning and Intelligence Section O.I.C. do?
They oversee the collection, evaluation, processing, and dissemination of information for use at an incident. This position also develops the Incident Action Plan for the lncident Commander's approval.
53
What is the Resource Unit or R.E.S.T.A.T.?
They prepare, process and report resource status changes.
54
What is the Situation Unit or S.I.T.S.T.A.T.?
This unit collects and organizes incident situation and status information.
55
What is the documentation unit?
This unit maintains accurate and complete incident files.
56
What is the Demobilization Unit or D.E.M.O.B.?
This unit plans and assists in an orderly, safe, and cost effective movement of personnel and equipment from the incident.
57
What is the Operations Section O.I.C.?
This is responsible for the implementation and management of all operational plans.
58
Who is the Operations Dispatcher?
This person manages and controls all tactical radio and data frequencies.
59
Who are the Branch O.I.C.s?
The branches oversee specific functions such as evacuation, firefighting, traffic control, etc.
60
Who is the Staging Officer?
This person maintains a location where personnel and equipment can be staged to support an incident.
61
What is the Logistics Section O.I.C.?
This is responsible for providing facilities, services, staffing and material in support of the incident.
62
What is the Service Branch O.I.C.?
This maintains communications equipment, provides medical support to incident personnel, and makes provisions for feeding personnel.
63
What is the Support Branch O.I.C.?
This supervises the operations of facilities, maintenance, ground support, and supply functions.
64
What is the Personnel Branch O.I.C.?
This supervises the staffing for the operation. The Personnel Branch OIC oversees the functions of personnel, volunteers, and Mutual Aid resources.
65
Who is the Finance/Administrative Section O.I.C.?
This is responsible for all financial and cost requirements of the incident. Generally, this position is only staffed on major, prolonged field incidents. When not staffed, the Logistics Section OIC carries out these responsibilities.
66
Do critical incidents ever involve multiple agencies?
Critical incidents often involve multiple disciplines (fire, police, medical, public works, etc.) and, in some cases, multiple jurisdictions. To ensure that the incident is effectively managed, a single location of command should be established. This "point" is the Incident Command Post (I.C.P.). It is at this location that the primary incident command functions (Command, Planning & Intelligence, Operations, Logistics, and Finance & Administration) are performed.
67
How many I.C.P.'s are there per incident.
Only one I.C.P. should be established per incident. However, the I.C.P. may include numerous vehicles (i.e., S.D.P.D. van, San Diego Fire-Rescue Department motor home, etc.). This ensures that those disciplines and agencies involved in the management of an incident are co-located. When the San Diego Fire-Rescue Department is also involved in an incident, the senior S.D.P.D. officer involved will coordinate with the Fire-Rescue Department to determine the site location of the I.C.P .
68
What types of mobile vehicles could be used as an Incident Command Post?
Mobile vehicles - the S.D.P.D. has several types of vehicles available for use as, or
69
What type of fixed sites can be used as Incident Command Posts?
Fixed sites are used, such as park and recreation centers, schools, libraries, and police stations.
70
What factors should be considered when selecting a site for the establishment of an I.C.P?
1. Strategic, but safe site ,resist setting up too close to the incident
71
What information needs to be considered when establishing an I.C.P.?
1. Advise Communications Division of:
72
What outlines the various positions within the I.C.S.?
Department Procedure 8.02, Incident Command System
73
Who determines the I.C.S. positions to be filled?
The incident commander
74
Whenever an I.C.P. is established, what should also be designated?
A Staging Area should also be designated. The Staging Area should not be located immediately next to the ICP to avoid the noise and interference associated with incoming resources. Initially, resources are committed directly to the incident. However, as soon as practical, incoming resources should be directed to the Staging Area for check-in, briefing, and assignments. The Staging Area should be large enough to accommodate personnel, equipment, and growth.
75
What determines the exact setup in each incident?
The type of incident, weather, terrain, and other factors.
76
What shall be set up within 1,000 feet of a barricaded individual?
Whenever possible, the Emergency Negotiations Team (ENT) Command Van shall be set up within 1,000 feet of a barricaded individual.
77
What do Contingency and Incident Action Plans contain?
They ontain objectives reflecting the overall incident strategy, and specific tactical actions and supporting information.
78
Are Contingency and Action plans always the same?
Contingency and Incident Action Plans will vary in content and form depending on the nature and size of the incident.
79
What is a Contingency Plan?
Contingency Plan - a plan developed for planned events such as concerts, parades, known demonstrations, etc.
80
What is an Incident Action Plan?
Incident Action Plan - a plan developed at the field and Department Operations Center D.O.C. levels during incidents that occur with little or no warning.
81
What is the advantage of lead-time to properly plan an incident?
The availability of lead-time to properly pre-plan is a significant advantage in critical incident management. It permits establishing prearranged responses with organized courses of action that maximize efficiency in the use of resources and makes control measures more effective.
82
What should pre-incident planning include?
Pre-incident planning should incorporate the Incident Command System I.C.S. to ensure continuity of the response organization in the event that the incident should unexpectedly expand. Department Procedure 8.02, Incident Command System IC.S. provides more information on ICS.
83
What should happen to begin the contingency plan?
Intelligence gathering, personnel briefings, and selection of tactical objectives can be carried out without haste to the benefit of the contingency plan. In addition, lead-time benefits organization efforts and allows flexible courses of action to be designed into the plan.
84
What is Tactical Intelligence?
Tactical intelligence gathering is the initial, critical step in preparing a pre-emergency Contingency Plan. All major preparations, including allocation of Department resources and establishing the enforcement posture, are predicated upon intelligence data.
85
What are the three parts to Tactical Intelligence?
1. Historical Background
86
What is Historical Background in terms of Tactical Intelligence?
Historical background - a review of previous incidents that can reveal political issues, group objectives, intended acts, and propensity for violence. The police control measures used and resources committed in a prior plan can be applied as a "yardstick" in current planning;
87
What are Meetings in terms of Tactical Intelligence?
Meetings - arranging coordination meetings with those involved such as pickets and demonstrators will prove beneficial. Information can be obtained on applications for permits, including the number of expected participants, intended activity sites, march routes, and anticipated counter- demonstrators. Police guidelines regarding applicable laws, safety procedures, and compliance expectations can be presented to those in attendance. The participants' concurrence or resistance level can be gauged at the meetings and reflected in the planned control measures
88
What is Site Examination in terms of Tactical Intelligence?
Site examination - whenever possible, a supervisor should visit the scene and make determinations as to the nature, type, and scope of the incident. This includes potential or extent of injury, death, and property loss. The access routes, natural barriers, and strategic vantage points should be carefully pinpointed. This is essential in dealing with spontaneous incidents that may occur during the pre-planned event requiring rapid but exact deployment of police personnel and supporting resources.`
89
How is "staffing" important in Tactical Intelligence and how is it completed?
Staffing is the second step. An adequate support staff must be selected to carry out the various tasks associated with incident management, particularly those at an Incident Command Post I.C.P.. Delegated to this staff are those tasks associated with the organizing of personnel, making assignments, briefings, and equipment procurement and issuance. The structure of the planning staff will vary according to:
90
What is Incident Evaluation?
Incident evaluation is the third step. This is the review and evaluation of all tactical intelligence, data, and general information with the objective of identifying and prioritizing anticipated problems within the critical incident. Typically, potential secondary hazards (fire, explosion, sniping, or chemical/nuclear contamination) are discovered, as well as secondary problems (arson, looting, obstructed roads, etc.), which will impact planning and decision making. The ranking officer-in-charge and the pre-selected decision-making staff responsible for management of the incident should carry out the incident evaluation.
91
What objectives does the per-emergency Contingency Plan include?
1. Incident Command Post staff
92
What are the steps required in preparing a pre-emergency Contingency Plan?
1. Tactical Intelligence
93
Why are briefings important to a Contingency Plan?
1. Efficient management of resources and effective control measures.
94
What should briefing contact include?
a. A brief tactical intelligence report;
95
What is the first section of a pre-emergency plan?
First Section - state the problems, in specific terms, in an overview of anticipated occurrence:
96
What is the second section of a pre-emergency plan?
Second Section - state the historical background and tactical intelligence information, as it is known at the time:
97
What is the third section of a pre-emergency plan?
Third Section - define the Department objectives and philosophy governing the plan:
98
What is the fourth section of a pre-emergency plan?
Fourth Section - state the planned allocation of resources for the duration of the incident. This narrative statement can be augmented by fact sheet attachments to the report:
99
What is the fifth section of a pre-emergency plan?
Fifth Section - describe the escalating phases of the contingency plan whereby additional resources will be committed for control purposes. This requires the amount and type of resources to be deployed in each phase. Because incidents vary in type and scope, the definition of phases may vary from contingency plan to contingency plan. The following phases are provided only as an example and should be modified depending upon the type of event being planned for.
100
What is the sixth section of a pre-emergency plan?
Sixth Section - describe the procedures for demobilization. The securing of personnel and support resources must be carefully organized and not left to chance. This is a very important step in contingency planning for any major incident or event. A prioritized schedule of withdrawal is required for the efficient return to normal operations.
101
When is an Incident Action Plan developed?
When an incident occurs spontaneously or does not allow for "pre-planning"
102
What does the I.A.P. establish?
This plan establishes the Incident Command System organization, identifies incident objectives, strategies, and resource assignments, and assesses the overall incident.
103
What is the Basic I.A.P. Packet?
To assist Incident Commanders and ICS staff in developing an Incident Action Plan, a series of forms have been developed and are packaged in a packet entitled "BASIC I.A.P. Packet." These forms are included in this procedure.
104
What forms are included in the Basic I.A.P. Packet?
1. Flow chart for Incident Action Planning
105
What is the Flow Chart for Incident Action Planning?
Illustrates the process for incident evaluation, IA.P. development, and incident reassessment.
106
What is the Public Information Summary?
Incident Status form 209 L.E.I.C.S.
107
What is an Incident Briefing sketch form?
It is 201 L.E.I.C.S., page 1 and provides for an incident scene sketch
108
What is the organization Assignments form?
203 L.E.I.C.S.
109
What is an Incident Objectives / Strategies Worksheet?
a. Use a separate sheet for each major activity, such as Security, Evacuation, Investigation, Firefighting
110
What is a Resource Status Chart?
It provides for tracking of resources.
111
Are the Basic I.A.P. Packet forms all that should be utilized during a critical incident?
At a minimum, the forms in the "Basic IAP Packet" should be utilized during a critical incident. They may also be useful on "pre-planned" incidents. LEICS forms may be obtained from Critical Incident Management Unit personnel or via the Department LAN system at F: \ Critical Incident Management Unit \ Basic Incident Action Plan Forms.
112
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