Crisis Management Flashcards

1
Q

What is a crisis?

A
  • Decisive intervention is needed.
  • Psychological state is severely disrupted
  • May be a one-time event (i.e. car crash) or long-term (i.e. suicial ideation)
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2
Q

Why is crisis intervention a therapeutic priority?

A
  • The situation is beyond the client’s resources to control.

- Therapy cannot realistically proceed until crisis is stabilized.

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3
Q

What are common mental health crisis situations?

A
  • Substance Abuse
  • Severe Anxiety or Depression
  • Harm to self or others
  • Rape
  • Domestic Violence
  • Physical danger (i.e. eating disorders)
  • Grave disability
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4
Q

How do you manage a crisis situation?

A

ACRONYM = QR Moths

  • Questions
  • Releases
  • MSE
  • Observation
  • Testing
  • History
  • Strengths
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5
Q

How does human diversity impact crisis situations?

A
  • Past discrimination can impair trust.
  • Language barriers.
  • Therapist personal values/biases.
  • Cultural norms can be pathologized.
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6
Q

What are the goals of crisis intervention?

A
  • Preserve life, protect health/safety.
  • Support alternate coping strategies.
  • Reduce symptoms.
  • Plan for crisis resolution.
  • Provide referrals and links to resources.
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7
Q

What do you assess when discussing suicidal thinking with a client?

A
  • METHOD: Does the client have a plan?
  • LETHALITY: How lethal is the method?
  • MEANS: Does client have access to means?
  • INTENT: When does client plan to act?
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8
Q

What are signs that a client is at risk for suicide?

A
  • Previous attempts
  • Depressive symptoms, hopelessness
  • Recent losses or deaths of loved ones
  • Substance abuse
  • Life stressors
  • Putting personal affairs in order
  • Giving away prized possessions
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9
Q

If a client is at risk for suicide, what actions should the therapist consider?

A
  • Taking a directive stance
  • Focus on short-term safety
  • Increase frequency of visits
  • Assess the severity of suicide risk
  • May break confidentiality to prevent harm
  • If necessary, initiate 5150 or refer to crisis
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10
Q

How does a phone assessment for suicidal ideation differ from an in-person assessment?

A

Phone assessment should include the following:

  • Secure client’s location and identity ASAP
  • Identify buffers to slow down attempts
  • Determine suicidal actions that have been taken
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11
Q

How does a therapist assess a client for danger to others, violence, or property destruction?

A
  • Specific plan and threat
  • Identifiable victim
  • Access and/or possession of weapons
  • Recent violence/property destruction (past year)
  • History of personal and family violence
  • Substance abuse
  • Poor impulse control, anger management
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12
Q

What strategies can a therapist employ to maintain personal safety with a potentially dangerous individual?

A
  • Be calm, assertive, empathic
  • Set limits, provide structure
  • Avoid power struggles
  • Stay close to exits
  • Barriers between self & person
  • Don’t block an exit or attempt to restrain them
  • Leave the situation
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13
Q

What should a therapist assess to determine if there is child abuse in a home?

A
  • Assess family members individually

Assess for:

  • Substance use/abuse
  • Family dynamics
  • Family/individual supports
  • History of abuse/violence in family
  • Problems with impulse/anger management
  • Assess for physical signs (i.e. bruises in unexplainable places or frequent injuries)
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14
Q

What are general diagnostic indicators of child abuse?

A
  • Unconvincing explanations for injury
  • Discrepancy between parent and child on cause of an injury
  • Delays obtaining medical care
  • Suspicious injuries said to be self-inflicted
  • Similar injuries on siblings
  • Changes in behavior (i.e. sleep, conduct)
  • Changes in attitude towards caregiver
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15
Q

What are common factors to abuse and neglect cases?

A
  • Hazardous conditions (i.e. poor housing)
  • Health risks (i.e. rat infestation)
  • Life stressors (pregnancy, unemployment)
  • Isolation from family and/or social supports
  • Substance use/abuse
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16
Q

What are common referrals for child abuse situations?

A
  • Parent education classes
  • In-home family support
  • Play group for children
  • Anger, stress management classes
  • Family service agencies
17
Q

What are the four types of domestic violence?

A
  • Physical
  • Sexual
  • Psychological/Emotional
  • Destruction of property or pets
18
Q

Describe the three stages of the Cycle of Violence in domestic violence situations.

A
  • Tension building (stress building, victim attempts to calm)
  • Explosion into violence (abuser engages in abuse)
  • Honeymoon period (loving and contrite, expressions of remorse)
19
Q

What is the first step a therapist should take in a domestic violence situation where children are in the home?

A

Assess for child abuse and report accordingly. You cannot report domestic violence.

20
Q

How should a therapist manage a domestic violence situation?

A
  • Assess safety for all family members
  • Separate the pair if necessary
  • Increase frequency of sessions/availability
  • Help abused partner develop a safety plan
  • Explore referrals including Legal Aid/police
21
Q

What factors should be considered when developing a safety plan with a victim of domestic violence?

A
  • Identifying escape routes for scenarios
  • Put important items in a secure place
  • Code word for help with friends/family
  • Keep packed bag ready (keys, phone, money, ID, legal papers, medical info, clothing)
22
Q

What are external indicators of possible dependent/elder abuse?

A
  • Signs of physical abuse (i.e. bruises, burns)
  • Unpaid bills when someone is supposed to pay them
  • Poor self-care/hygiene
  • Unsafe conditions in the home
  • Lack of basic necessities
23
Q

What are the psychological indicators of possible dependent/elder abuse?

A
  • Dependent & resigned
  • Isolated
  • Denies Problem
  • Depression
  • Fears additional abuse (i.e. withholding food)
  • Reluctant to report abuse
24
Q

What is the recommended role of the therapist during rape crisis management?

A
  • Direct questions
  • Support empowerment, reduce helplessness
  • Referrals to medical care and legal assistance
25
Q

What are the stages of Rape Trauma Syndrome?

A
  • Acute Phase: days/weeks following incident. Includes shock, poor recall, sleep concerns, reactivity, panic.
  • Rescue/Recovery Phase: months/years following the incident. Includes depression, substance abuse, eating disorders, anxiety.
  • Reorganization Phase: Assault ceases to be the main focus of client’s life.