Crisis Intervention

Question 1

People communicate on two levels

Answer 1

1) Content (the facts)

2) Emotions (reaction to the facts)

Question 2

Four Steps - Crisis Intervention (S.C.E.P)

Answer 2

• Determine Severity
• Forming a connection
• Showing empathy
• Exploring the problem

Question 3

Crisis Intervention

Answer 3

Crisis intervention is a process to assist individuals in finding adaptive solutions to unsettling events.

Question 4

The Crisis State

Answer 4

… is any situation in which a person’s ability to cope is exceeded.

Question 5

Crisis time frame:

Response to event prior to breaking point.

Answer 5

24-48hrs