Crew Resource Management Recurrent A v4.0 Flashcards
TEM
Threat and Error Management
Three basic components of TEM
- Threats
- Errors
- Undesired Aircraft States
What are the two classifications of threats?
- External
- Internal
What is an error?
A mistake that is made when a threat is mismanaged
What are the five types of errors?
- Intentional Non-compliance
- Communication
- Operational Decision
- Procedural
- Proficiency
UAS
Undesired Aircraft State
________________ is the key ingredient for enhancing crew performance
Predictability
What is the Halo Effect?
The hesitancy to speak up when the erring pilot is considered to be an expert.
What are the 5 Steps in an assertiveness statement?
- Opening
- State Concern
- State the Problem
- Offer a Solution
- Obtain Agreement
What is situational awareness?
The degree of accuracy by which one’s perception of the current environment mirrors reality.
What is the highest level of situation awareness?
Projection of future status
What is one of the largest factors in losing SA?
Perceived time pressures
What is the startle effect?
A human reaction to a sudden event
What are three ways that you can improve the shared mental model of the crew?
- Crew briefings
- Prior planning
- Group climate
Highly effective captains express what three norms in their crew briefings?
- The importance of safety
- Effective communication
- Cooperation
