Crew Resource Management Flashcards
1
Q
Crew Resource Management = CRM = TLCD
A
set of principles focusing on the non-technical skills of Teamwork, Leadership, Communication, Decision Making
2
Q
CRM Prinicpals =
A
- Call for help if required
- Establish a team leader
- Communicate effectively
- Utilise resources appropriately
Step back and reassess.
3
Q
Flattened Hierachy is?
A
where the most juniour person feels comforatble raising a concern with the most senior person without fear they would be criticised or humilated. This is important as it reduces preventable patient harm events.
4
Q
Graded Assertiveness is?
A
graded approach to esculation of concerns;
eg:use have you considered… would you like me to….. state how you feel:
