Crew Resource Management Flashcards
How is communication defined?
the act of SHARING information with others to cause some kind of action: to DIRECT, to INFORM, to QUESTION, or to PERSUADE.
How is decision making defined?
The ability to choose a course of action using logical and sound judgement based on available information?
How are errors defined?
Actions or inactions that lead to deviations from organizational or flight crew intentions or expectaions
How is Risk Management defined?
The systematic process of identifying hazards, assessing risk, making control decisions, implementing control decisions and supervising/reviewing the activity for effectiveness for both on and off-duty missions/activities.
Define Situational Awareness
In flying, this refers to an aircrew member’s continuous perception of self and aircraft in relation to the dynamic environment of flight, threats, and mission
Define task management
The ability to alter a course of action based on new information
Define Threat
An event or error that occurs outside the influence of aircrew
Define Human Error
A deviation from intention, expectation, or desirability
What % of accidents are caused by human error?
80%
What is the I’M SAFE checklist?
Illness
Medication
Stress
Alcohol
Fatigue
Eating Habits
What AFI contains CRM data?
AFI 11-290
Name the 6 core skills of CRM
C C M R S T
Communication
Crew/Flight coordination
Mission Analysis
Risk Management/Decision Making
Situational Awareness
Task Management
A crewmember with good SA will know ____, ____, ____
Know what HAS happened, Monitors what IS happening, Anticipates what is ABOUT to happen
What is the #1 rule of re-gaining SA?
CLIMB! CLIMB! CLIMB!
What is a bad SA indicator?
Not communicating, missed radio calls, lost
