CPC 3.2 Investigative communication

Question 1

Whats police legitimacy?

Answer 1

How the public will pedrciveve the police as a legitimate authority

Question 2

Whats procedural justice?

Answer 2

The way police interact with the public. And how those interactions shape public view

Question 3

What are the 4 principles procedural justice is based on?

Answer 3

Voice - Providing people opportunity to communicate
Neutrality - Basing decisions on facts
Respect - Treating people with dignity and respect
Trustworthiness - Publics perception that police care for their wellbeing, and are genuinely tying to help

Question 4

What 2 police roles are required when engaging in investigative communication?

Answer 4

The Mediator
- the go between
- for situations that are not police
matters
The Facilitator
- Where police facilitate a course of
action to bring about an outcome
- Facilitate flow of information

Question 5

What are the 2 language components to investigative communication?

Answer 5

Free flowing language: Conversational and formal
Legislatively required language:
Language where legislation dictates what information must be shared. Eg; 202 of LEPRA when it talks about what information an officer must give before exercising power

Question 6

What is the para language to investigative communication?

Answer 6

Speed: Slow, deliberate
Volume: Adjusted so it suits environment
Tone: Serious, professional
Pitch: Monotonous, unchanging