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Business Principles > Cp5 > Flashcards

Cp5 Flashcards

0
Q

On time “Do things in a right”manner working hard and can produce the result

A

Efficient

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1
Q

Are responsible for business performance and effectiveness

A

Managers

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2
Q

“Doing the right things”completing task and achieving goals but cannot produce the result

A

Effectiveness

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3
Q

Mowing a the lawn in 30 minutes us to take 45

A

Efficient

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4
Q

Mowed the RIGHT lawn

A

Effective

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5
Q

Are accountable to all key stakeholders

A

Managers

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6
Q

Focuses on the BIG picture and is long term

Changes/effects whole organization

A

Strategic Plans

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7
Q

Medium term taking image and changing each department

Effects ONE area of company

A

Tactical Plan

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8
Q

Develops Strategic and Tactical plans

Analyses their competitive environments

A

Managers

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9
Q

SWOT stands for what?

A

Strengths Weakness Opportunities Threats

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10
Q

What is the inside environments involving a business?

A

Strengths

Weaknesses

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11
Q

What are the outside environments involving a business?

A

Opportunities

Threats

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12
Q

What does PLOC stand for?

A

Planning
Leading
Organizing
Controlling

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13
Q

What are the four functions in management?

A

Planning
Leading
Organizing
Controlling

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14
Q

Setting goals

A

Planning

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15
Q

Guiding and motivating employees

A

Leading

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16
Q

Structuring (putting people in categories)

A

Organizing

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17
Q

Ensuring that company is meeting its goals

A

Controlling

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18
Q

The process of planning organizing leading and controlling financial physical human resources to achieve goals

A

Management

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19
Q

What is SMART planning?

A 
Specific 
Measurable 
Action-oriented 
Relevant
Time-sensitive
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20
Q

Asking What way are you losing the weight? is example of being what in SMART planning?

A

Specific

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21
Q

Asking how much weight you plan on losing is example of

A

Measurable

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22
Q

Asking how are you gonna loose the weight? Is example of

A

Action-oriented

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23
Q

Asking Why do you wanna loose the weight? Is example of

A

Relevant

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24
Q

Asking why time you want to loose the weight is example of

A

Time-sensitive

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25
Q

Setting smart goals

A

Planning

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26
Q

Planning involves

A

Goal setting

Determining what the organization needs to do and how best to get it done

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27
Q

Determining how best to arrange resources and activities in a coherent structure

A

Organizing

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28
Q

When managers manage the PEOPLE

A

Organizing

29
Q

How do leaders motivate?

A

Coaching, giving rewards

30
Q

What do managers want from their employees?

A

They want productivity(able to bring forth goods and services) from their employees

31
Q

Monitoring a firms performance to make sure that it is meeting it’s goals
Measuring your performance

A

Control

32
Q

When a teacher tells you your either failing or passing the course

A

Control

33
Q

Measuring performance against a quantifiable (certain amount) standard

A

Control

34
Q

Responsible for the overall performance of the firm

A

Top Managers

35
Q

Presidents, Vice Presidents and CEO’s are examples of

A

Top Managers

36
Q

Does strategic plans

A

Top Mangers

37
Q

(Puts decisions or plans in effect) implements strategies and work toward the goals set by Top Managers

A

Middle Managers

38
Q

Supervises the work of employees

A

First Line Managers

39
Q

Hires and train employees, evaluate performance, and determine comprehensive.

A

Human Resources Managers

40
Q

Responsible for getting products from producers to consumers
Deals with Development, pricing, promotions, distribution of goods and services

A

Marketing Managers

41
Q

Deals with the taxes revenues and bills

A

Financial Managers

42
Q

Decides on How things get done/made

A

Operations Manager

43
Q

Makes hardware(computer) and software (programs)

A

Information Mangers

44
Q

Design, Merchandise public relations are all

A

Other mangers

45
Q

Most important skill if your a first line manager

A

Technical Skills

46
Q

Coming up with strategies that you never had to come up with before
Having the ability to think in the abstract or analyze different situations and see beyond present situation

A

Conceptual Skills

47
Q

Productive use of managers time

A

Time Management Skills

48
Q

Leading causes of wasted times

A

Phone call interruptions every 5 min
Email
Meetings

49
Q

Getting along with others and making them feel excited about their work

A

Human Relations Skills

50
Q

Providing direction

A

Decision making skills

51
Q

Process of helping and organization maintain and effective alignment with its environment
And
Setting goals

A

Strategic Management

52
Q

STARTING POINT in effective strategic management

Objectives that business hopes and plans to achieve

A

Goals

53
Q

What a company does good at

A

Strengths

54
Q

What a company does poorly at

A

Weaknesses

55
Q

What a company can create

A

Opportunity

56
Q

Something that hurts a company (competition)

A

Threat

57
Q

What you are going to do to achieve the goal

A

Strategy

58
Q

Strategy formulation (to create on how to achieve the goal)

A

Setting strategic goals
Analyzing(to study closely) the organization and environment
Matching organization and environment
Formulate strategy

59
Q

Long term goals are

Five years or more

A

Strategic plans

60
Q

Intermediate goals are

One entire department

A

Tactical plans

61
Q

Short term goals

(Only one decision) exp is selecting one model

A

Operational plans

62
Q

Performance target that organization uses to measure success

A

Goals

63
Q

What the business seeks to be the BEST at

How a business will achieve its fundamental purpose

A

Mission Statement

64
Q

Means internal personality

A

Corporate Culture

65
Q

Business are either laid back or competitive these are?

A

Internal personality

66
Q

Shared experiences stories beliefs and norms that exist in a organization

A

Corporate Culture

67
Q

Mangers must understand

A

The culture

68
Q

Changing everything about a company from being laid back to strict
Communicating the culture

A

The change of Corporation

69
Q

Managers support the culture of a company by

A

Rewarding and promoting who understand it and work toward maintaining it

70
Q

Managers must transmit

A

The culture to others in the organization

71
Q

Planning is the management process of

A

Determining what a organization needs to do and how best to get it done

Business Principles (10 decks)

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