Chp 9 Flashcards

0
Q

Describes the skills, abilities and qualifications require for a job

A

Job specification

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1
Q

The evaluation of the duties required by a particular job and skills required to perform it is referred to as

A

Job analysis

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2
Q

Money paid for time worked

A

Wages

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3
Q

Special payments such as a certain dollar amount of goods per year and paid above an employees salary, are referred to as

A

Bonuses

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4
Q

Links salary increases to performance levels

A

Merit salary systems

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5
Q

Employer paid time off for holidays and vacations, health, life and disability insurance to workers and counseling services for employees are exps of

A

Benefits

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6
Q

Legally mandated nondiscrimination on the basis of race creed, sex or national origin

A

Equal employment opportunity

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7
Q

Activities directed at attracting, developing, maintaining an effective workplace

A

Human Resource Management

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8
Q

Are critical for effective organizational functioning

A

Human resources

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9
Q

Increase legal complexities
recognition of the value of HR in improving productivity
Awareness of the costs associated with poor HRM

A

Growth in importance for HRM

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10
Q

Lists of duties and responsibilities of a Job

Tells you what is the Job

A

Job description

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11
Q

Tells you what are the skills needed for the job

A

Job specification

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12
Q

Needs to forecast both internal and external supply of employees

A

Forecasting HR demand and supply

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13
Q

Number/type of people who will be in the format of a future event

A

Forecasting internal supply

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14
Q

Key employees only

Back up/contingency plan employees that are set to coach ones that will be promote if CEO died

A

Replacement charts

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15
Q

All employees
A database that has all the skills, programs that employees have that doesn’t involve their job
Often stored in a information system

A

Employee skills inventory

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16
Q

Both involves promoting

A

Replacement charts and employee skills inventory

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17
Q

Number/type of people who will be available of hiring from labor market at large

A

Forecasting external supply

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18
Q

Not replacing employees who quit

A

Attrition

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19
Q

Firing you for cause

Because you did something wrong

A

Termination

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20
Q

Promotions from within

A

Internal recruiting

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21
Q

Changing your job but with the same skills

A

Lateral Move

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22
Q

Considering present employees as candidates for openings

A

Internal Recruiting

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23
Q

Seeking new hires
Retraining and transferring present employees
Installing more productive system

A

Alleviating Shortfalls

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24
Q

Attrition
Encouraging early retirement
Laying off personnel
Termination

A

Managing overstaffing

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25
Q

Closed position

A

Laying off personnel

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26
Q

Attracting people outside of the organization to apply for jobs
Employment agencies

A

External recruiting

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27
Q

A company that recruites jobs for other companies

A

Employment agencies

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28
Q

A advertisement that advertises the job but doesn’t say the companies name

A

Blind advertisements

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29
Q

If a ad says their hiring a fashion designer but doesn’t say for who is exp of

A

Blind advertisements

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30
Q

A advertisement that advertises the job and mentions the company

A

Open advertisement

31
Q

A job ad that says Calvin Klein hiring a accountant is exp of

A

Open advertisement

32
Q

Why do companies use a blind ad?

A

So it won’t let the person who has the job to know your hiring someone else to take their position

33
Q

Drug tests
Physical examinations
Drug tests
Polygraph tests are all…

A

Selecting human Resources Techniques

34
Q

Legal document with your signature

Asks applicant for information such as background, experience and education

A

Application

35
Q

Selection technique most Likely to introduce bias(meaning judging)

A

Interviews

36
Q

When are tests illegal?

A

When the tests don’t measure the ability of what the job is

37
Q

Why do companies drug test?

A

Because people who do drugs cost more money on health insurance

38
Q

Occurs while the employee is at his or her place of work

A

On the job training

39
Q

Controlled environment

A

Off the job training

40
Q

Offers and allows for focused study without interruption

A

Controlled environment

41
Q

A type of realistic training in a stimulated off the job environment
A formal off the job training

A

Vestibule training

42
Q

Pilot training
Flight attended
And bus drive training is exp of

A

Vestibule training

43
Q

Begins with the defining of performance standards (a review of employee)

A

Performance Appraisal

44
Q

When legally performance appraisal begin?

A

When meseaurable standards are defined

45
Q

A consultant gets paid for a project done but if they don’t get a project done they don’t get the money is exp of

A

Wages

46
Q

You get money paid the same amount regardless of how many hours you get

A

Salary

47
Q

Type of salary increase

A

COLA

48
Q

What does COLA stand for

A

Cost Of Living Adjustment

49
Q

Employers offer a raise of 2% for just being a human being

A

COLA

50
Q

What’s the problem of COLA?

A

Everyone doesn’t deserve the same amount of money

51
Q

Special pay programs designed to motivate high performance

A

Incentive programs

52
Q

Based on how hard you work

A

Merit salary systems

53
Q

Free Stock

Incentive pay for distributing bonuses to employees when company profits rise above a certain level

A

Profit sharing plans

54
Q

Mandatory (required by law)

A

Benefit programs
Social security and retirement benefits
Workers compensation insurance

55
Q

Discretionary (optional)

A

Health, life and disability insurance
Vacation and holidays
Employee assistance programs
Retirement (pension plans) 401K

56
Q

What is cafeteria benefit plans?

A

Allows you to pick and choose what benefits you would want based cafeteria plan

57
Q

What are the pros for the employee using a cafeteria benefit plan?

A

They get to choose which benefits they want to get

58
Q

What are the cons for the employer using cafeteria benefit plan?

A

It can be expensive because all these different people are on different plans

59
Q

What do employee assistance programs do?

A

It helps you be a more productive employee

60
Q

If you have depression the company will offer you a counselor this is exp of

A

Employee assistance programs

61
Q

What does EAP stand for

A

Employee Assistance Programs

62
Q

Name the employee assistance programs employers might offer

A
Counseling
Child care
Senior care
Legal services 
Health lifestyles 
Pet care
Financial services
63
Q

What does EEO stand for

A

Equal employment opportunity laws

64
Q

Protect workers from unfair or inappropriate discrimination in workplace

A

EEO

65
Q

Federal policy about employment discrimination

A

EEOC

66
Q

Individuals sharing common characteristics as defined by law
Race,color, religion, gender, age, disability and status s. military veteran

A

Protected classes in the workplace EEOC

67
Q

Federal agency that enforces discrimination related law

Agency that overseas the law

A

EEOC

68
Q

The law itself

A

EEOP

69
Q

What does stand for EEOC?

A

Equal employment opportunity commission

70
Q

Workplaces must be safe must not be hazards

A

OSHA

71
Q

Covers pregnancy, cancer, mental impairments

Depression, physical disabilities

A

ADA

72
Q

Sexual favors are requested in return for job related benefits

A

Quid pro quo

73
Q

Equal employment opportunity is legally mandated nondiscrimination

A

EEOC

74
Q

Workplace truanted by off-color jokes, lewd comments or actions decorate the work environment with inappropriate photographs may create a hostile work environment for a female

A

Hostal work environment

75
Q

You can quit your job anytime and employer can fire you at anytime without telling you why

A

Employment at will