Cp6 Flashcards

0
Q

Clarify structure to show employees where they fit into a firms into a firms operations
Shows who reports to who and where they belong

A

Organizational charts

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1
Q

Specification of the jobs to be done within an organization and the ways in which those jobs relate to one another
each box represents a position

A

Organizational structure

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2
Q

The division of work: identifies specific jobs to be done and designed by people who will perform them

A

Specialization

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3
Q

When a small business grows so does the need to

A

Specialize

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4
Q

Advantage of specialization

A

Workers develop expertise in job

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5
Q

Grouping jobs into logical units

A

Departmentalization

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6
Q

Grouping accountants (accountant of design, law etc) and putting them together under one boss is example of

A

Departmentalization

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7
Q

How can we divide up parts of a company?

A

By dividing by function (marketing, production) dividing by geography (US, Europe)
And dividing by product( home decor, design)

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8
Q

Assigning tasks

A

Delegation

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9
Q

Companies that keep the power at the top

A

Centralization

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10
Q

The head of the operational department of McDonalds makes the operations this is exp of

A

Centralization

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11
Q

Decision making comes from the heads of the departments

A

Centralization

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12
Q

Lower-level managers make decisions the manager of a certain division

A

Decentralization

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13
Q

Common in centralized organizations
LOTS of layers of management (when a lot of people report to other people)
SLOWER communication
Narrow spans of control

A

Tall Organizational Structure

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14
Q

Common in decentralize organizations
Fewer layers of management
RAPID communication
Managers span of control is wide

A

Flat Organizational Structure

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15
Q

Why isn’t the CEO not making all the decisions in a Flat Organization?

A

Because that would be to much people to make decisions for

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16
Q

The process be which the manager assigns or gives tasks

A

Delegation

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17
Q

Delegation Enatails

A

Responsibility
Granting of authority
Creation of accountability

18
Q

The duty to perform an assigned task

A

Responsibility

19
Q

The power to make decisions necessary to complete the task

A

Granting of authority

20
Q

The obligation of employees to successfully complete the tasks (insuring the job is done)

A

Creation of accountability

21
Q

Why managers won’t delegate?

A

The managers think employees are dumb
Manager is a control freak and wants to do things themselves and don’t want anyone else to do it
The lack of ability to explain
The fear that if they show them new tasks they might do it better

22
Q

Directly involved in what the business does

Operational authority that flows up and down the chain of command

A

Line Authority

23
Q

A lawyer who works in a law firm is exp of

A

Line Authority

24
Q

Not directly linked to what the business does
Supports the company
Based on special expertise and usually involves counseling or advising managers

A

Staff Authority

25
Q

A lawyer who works in the fashion industry and a cost to the fashion industry is exp of

A

Staff Authority

26
Q

Forms of Organizational Structure

A
Functional 
Divisional 
Matrix 
International 
Virtual
27
Q

Departments are functions such as operations, marketing, finance, human resources and RD(research and development)
Puts people in functions based on their department

A

Functional Structure

28
Q

Advantages of a functional structure

A

Foster development

Specialized people

29
Q

Disadvantages of Functional Structure

A

Centralization
Lack of accountability
Not adaptable to change

30
Q

Companies organized by product

Relies on departmentalizing

A

Divisional Structure

31
Q

Advantages of a Divisional structure

A

Increase product-focus on internal coordination

32
Q

Disadvantages of Divisional Structure

A

Duplication of efforts and competition between divisions

33
Q

Having multiple marketing directors
Or
A company divided by 3 departments of books games and toys is exp of

A

Divisional Structure

34
Q

Functional+Divisional=

A

Matrix

35
Q

Disadvantages of a Matrix

A

Lack of accountability, loss of command and control and impermanent existence

36
Q

Advantages of Matrix

A

Everybody is working for the benefit of others
Highly Flexible
Focused on single problem

37
Q

In Matrix Structure across the top is what and across the side is what?

A

Across top is divisional

Across side is functional

38
Q

Companies departments is broken up be region
Sell in global markets
Product changes based on local market

A

International Structure

39
Q

The smallest structure of all of the structures
Only has a few permanent employees
Has core employees and majority jobs are somewhere else
Everything company does is outsourced (move business overseas)

A

Virtual Structure

40
Q

In the movie Nectar what was their structure?

A

Functional

41
Q

In the movie nectar is the power centralized or decentralized?

A

Decentralized because he doesn’t make decisions the company is very flexible on allowing everyone to make their own decisions

42
Q

In the movie nectar was it a tall or flat structure?

A

Flat Structure