Course Six: Capstone: Applying Project Management in the Real World Flashcards

1
Q

Accountability

A

Refers to being responsible for decisions associated with a project or task

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2
Q

Alignment

A

Reaching agreement between two or more parties

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3
Q

Artifact

A

A project management document

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4
Q

Behavioral questions

A

In an interview, these questions ask the interviewee to share an example when they had to practice a particular skill

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5
Q

Benchmarking:

A

Refers to evaluating success against a standard

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6
Q

Benefits

A

The expected gains of a project

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7
Q

Beta distribution (PERT)

A

A three-point estimation formula that takes into account that the “most likely” case is more likely to occur, so it gives it more weight

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8
Q

Budget

A

An estimate of the amount of money allocated to complete the project

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9
Q

Closed-ended question

A

A type of question that can be answered with a single response, like “yes or no” and “true or false”

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10
Q

Coalition

A

A temporary alliance or partnering of individuals or groups in order to achieve a common purpose or to engage in a joint activity

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11
Q

Confidence level rating

A

An indication of confidence in an estimate’s accuracy

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12
Q

Conger’s four steps

A

Refers to Jay A. Conger’s four-step approach to effectively persuade and influence another person to consider new ideas: establish credibility, frame for common ground, provide evidence, and connect emotionally

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13
Q

Constructive criticism

A

A respectful form of feedback that is intended to help the recipient improve a piece of work

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14
Q

Costs

A

The money spent on project tasks as well as prices of things like time, resources, and labor

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15
Q

Deliverables

A

Specific tasks and tangible outcomes that enable the team to meet project goals

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16
Q

Dependency

A

A relationship between two project tasks, where the start or completion of one depends on the start or completion of the other

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17
Q

Domain knowledge

A

Knowledge of a specific industry, topic, or activity

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18
Q

Effort estimate

A

The actual time it takes to complete a task

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19
Q

Empathy

A

The ability to understand and feel what others are feeling

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20
Q

Elevator pitch

A

A quick professional summary of yourself

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21
Q

Evaluation

A

The act of observing, measuring, and then comparing findings to a set of agreed-upon criteria

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22
Q

Evaluation indicator

A

The specific type of data that needs to be collected to help answer an evaluation question

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23
Q

Evaluation presentation

A

A presentation that examines how well your project is working according to a set of standards

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24
Q

Evaluation question

A

A key question about the outcomes, impact, and/or effectiveness of a project or program

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25
Q

Executive summary

A

A few sentences to a paragraph that describe a project’s purpose and outcome; provides an overview of the main points of a larger report

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26
Q

Factual questions

A

In an interview, these questions aim to assess the interviewee on knowledge of basic project management skills

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27
Q

Good product hygiene:

A

Refers to compiling all links and documentation into one place for historical purposes

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28
Q

Hypothetical questions

A

In an interview, these questions present a scenario to assess the interview on how they would go about working through that experience

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29
Q

Impact report

A

A presentation guided by a deck or slideshow that shows key stakeholders the value that’s been added by the project

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30
Q

Influence

A

Refers to how much power a stakeholder has and how much their actions affect the project outcome

31
Q

Interest

A

Refers to how much the stakeholder’s needs will be affected by project operations and outcomes

32
Q

Key accomplishments

A

The section of the executive summary that discusses which activities, tasks, and milestones helped your project find success

33
Q

Lessons learned

A

The section of the executive summary that discusses potential improvements and how future processes will be changed for the better

34
Q

Micromanaging

A

Refers to when a manager too closely observes, controls, or continuously reminds the people they’re managing of the work they’ve been assigned

35
Q

Milestones

A

Important points within the schedule that indicate progress

36
Q

Most likely estimate

A

An estimate for a task that assumes some issues might occur based on how long the task usually takes under normal circumstances

37
Q

Multiple choice question

A

A closed-ended question that has several answer choices

38
Q

Mutual benefit

A

Refers to when all parties involved gain some kind of benefit or advantage

39
Q

Objective criteria

A

Standards by which something can be judged based on neutral information like market value, research findings, previously-documented experience, or laws and regulations

40
Q

Objectives and key results (OKRs)

A

A combination of a goal and a metric to determine a measurable outcome

41
Q

One-pager

A

A one-page document that provides an overview of your project

42
Q

Open-ended question

A

A type of question that requires more than a one-word answer; asks respondents to answer in their own words

43
Q

Optimistic estimate

A

An estimate for a task that assumes the best-case scenario—that issues will not occur

44
Q

Out-of-scope

A

Details that are not included in the project plan and don’t contribute to the project’s goal

45
Q

Overhead

A

The business expenses not directly attributed to creating a product or service

46
Q

Pessimistic estimate

A

An estimate for a task that assumes the worst-case scenario—that issues will definitely occur

47
Q

Power-interest grid

A

A chart that provides clarity about whom to prioritize and how best to approach negotiations with each stakeholder

48
Q

Project charter

A

A formal document that clearly defines the project and outlines the necessary details to reach the project’s goals

49
Q

Project closeout report

A

A document created by project managers for project managers, future project managers, and anyone interested in the project elements and artifacts

50
Q

Project goals

A

The desired results of the project

51
Q

Project plan

A

Documentation that defines the scope, tasks, milestones, budget, and overall activities in order to keep the project on track

52
Q

Project summary

A

A brief overview of the project that outlines the project goals

53
Q

Project vision

A

The section of the executive summary that specifies the need the project is fulfilling

54
Q

Quality assurance

A

A review process that evaluates whether the project is moving toward delivering a high-quality service or product; also known as QA

55
Q

Quality control

A

The techniques that are used to ensure quality standards are maintained when a problem is identified; also known as QC

56
Q

Quality management plan

A

Documentation of all the information needed to effectively manage quality throughout the project life cycle;

defines the policies, processes, and criteria for project quality as well as the roles and responsibilities for carrying them out

57
Q

Quality planning

A

The process that the project manager or team establishes and follows for identifying and determining exactly which standards of quality are relevant to the project as a whole and how to satisfy them

58
Q

Quality standards

A

The requirements and specifications that a product or service must meet in order to be considered successful by the organization and the customer

59
Q

Retrospective:

A

A workshop or meeting that gives project teams time to reflect on a project

60
Q

Scaled question:

A

A closed-ended question that provides more than two options and asks the respondent to rate their answers on a scale

61
Q

Scope

A

The boundaries of a project

62
Q

Slide-based presentation

A

A series of digital slides used to visually present information

63
Q

SMART action item or goal

A

A task that is specific, measurable, attainable, relevant, and time-bound

64
Q

Stakeholder analysis

A

A visual representation of all stakeholders

65
Q

Stakeholder management

A

The process of maintaining good relationships with the people who have the most influence on one’s work

66
Q

STAR method

A

A way of organizing a response to an interview question following a story-like structure; stands for: situation, task, action, and result

67
Q

Storytelling

A

The process of turning facts into narrative to communicate something to an audience

68
Q

Summary sheet

A

A one- or two-page write-up with just the most relevant information

69
Q

Survey

A

A tool used to evaluate and measure the quality of a project’s process, goal, or deliverable

70
Q

Synthesizing

A

Refers to gathering information from multiple sources and using those points to help form an analysis

71
Q

Three-point estimating

A

A technique used to help determine the most realistic time estimate for a task

72
Q

Time estimation

A

A prediction of the total amount of time required to complete a task

73
Q

Total duration estimate

A

An effort estimate, plus any other factors, like getting approvals, prep work, testing, and so on

74
Q

Triangular distribution

A

A three-point estimation formula in which the weight of each estimate is identical, meaning the “most likely” case does not affect the final estimate more than the optimistic or pessimistic estimates