Course Four: Project Execution: Running the Project Flashcards
Abandoned project
A project in which inadequate handoff or transition on the project deliverables occurs
Acceptance criteria
Pre-established standards or requirements that a product, service, or process must meet
Accessible
Something that is easily used, accessed, or adapted for use by people experiencing disabilities
Adoption metrics
Metrics that indicate whether or not a product, service, or process is accepted and used
Air cover
Support for and protection of a team in the face of out-of-scope requests or criticism from leadership
Analytics
The process of answering business questions, discovering relationships, and predicting outcomes based on the analysis of data
Bad compromise
A situation that occurs when two parties settle on a so-called solution but the end product still suffers
Burndown chart
A line chart that measures the time against the amount of work done and the amount of work remaining; useful for projects that require a granular, broken-down look at each task
Change
Anything that alters or impacts the tasks, structures, or processes within a project
Change log
A record of all notable changes on a project
Character
The qualities or features that make up and distinguish a person, like honesty, integrity, and kindness
Confirmation bias
A type of data bias that refers to the tendency to search for information that confirms preexisting beliefs
Conger’s four steps (EF PC)
Refers to Jay A. Conger’s four-step approach to effectively persuade and influence another person to consider new ideas:
establish credibility, frame for common ground, provide evidence, and connect emotionally
Continuous improvement
An ongoing effort to improve products or services; begins with recognizing when processes and tasks need to be created, eliminated, or improved
Control
An experiment or observation designed to minimize the effects of variables
Cost variance
The difference between actual cost and budgeted cost
Critical user journey
The sequence of steps a user follows to accomplish tasks in a product
Customer satisfaction score:
A metric that indicates how well the project delivered what it set out to do and how well it satisfies customer and stakeholder needs
Dashboard
A type of user interface—typically a graph or summary chart— that provides a snapshot view of a project’s progress or performance
Data
A collection of facts or information; the numbers and feedback available about different aspects of a project
Data analysis
The collection, transformation, and organization of data to draw conclusions, make predictions, and drive informed decision-making
Data bias:
A type of error that is influenced by one’s inherent beliefs
Data ethics
The well-founded standards of right and wrong that dictate how data is collected, shared, and used
Data privacy
The act of protecting a data subject’s information and activity any time a data transaction occurs
Data visualization
A graphical representation of information to facilitate understanding
Data-driven improvement frameworks
Techniques used to make decisions based on actual data
Dependability:
A quality indicating team members are reliable and complete their work on time
Dependency management
The process of managing interrelated tasks and resources within a project to ensure that the overall project is completed successfully, on time, and on budget
Deviation
Anything that alters the original course of action
Discretionary dependencies
Dependencies that could occur on their own, but the team saw a need to make those dependencies reliant on one another
DMAIC (“duh May see”)
The five steps to take when working toward continuous improvements: define, measure, analyze, improve, and control
Duration
The amount of time it takes to complete or produce something
Edge case
Rare outliers that the original requirements of the project didn’t account for; deals with the extreme maximums and minimums of parameters
Engagement metrics
Metrics that indicate the degree to which a product or service is used—the frequency of use, amount of time spent using it, and the range of use
Escalation
The process of enlisting the help of higher-level project leadership or management to remove an obstacle, clarify or reinforce priorities, and validate next steps
Ethical leadership (HJRCI)
A form of leadership that promotes and values honesty, justice, respect, community, and integrity
Expressiveness
Refers to one’s ability to communicate with others
External dependencies
Asks that are reliant on outside factors, like regulatory agencies or other projects
Feedback survey
A survey in which users provide feedback on features of a product that they like or dislike
Force majeure
An unforeseen circumstance that prevents someone from fulfilling a contract due to a major crisis (ex: Pandemic)