Course 4 Google PMP_Vocab Flashcards
1
Q
Abandoned project
A
A project in which inadequate handoff or transition on the project deliverables occurs
2
Q
Acceptance criteria
A
Pre-established standards or requirements that a product, service, or process must meet
3
Q
Accessible
A
Something that is easily used, accessed, or adapted for use by people experiencing disabilities
4
Q
Action item
A
A task that needs to be completed
5
Q
Adoption metrics
A
Metrics that indicate whether or not a product, service, or process is accepted and used
6
Q
Air cover
A
Support for and protection of a team in the face of out-of-scope requests or criticism from leadership
7
Q
Analytics
A
The process of answering business questions, discovering relationships, and predicting outcomes based on the analysis of data
8
Q
Bad compromise
A
A situation that occurs when two parties settle on a so-called solution but the end product still suffers
9
Q
Bar chart
A
A type of chart that uses color and length to compare categories in a data set; useful for comparing values
10
Q
Bug
A
A technical issue
11
Q
Burndown chart
A
A line chart that measures the time against the amount of work done and the amount of work remaining; useful for projects that require a granular, broken-down look at each task
12
Q
Change
A
Anything that alters or impacts the tasks, structures, or processes within a project
13
Q
Change log
A
A record of all notable changes on a project
14
Q
Character
A
The qualities or features that make up and distinguish a person, like honesty, integrity, and kindness
15
Q
Collaboration
A
People working together on an activity
16
Q
Confirmation bias
A
A type of data bias that refers to the tendency to search for information that confirms preexisting beliefs
17
Q
Conger’s four steps
A
Refers to Jay A. Conger’s four-step approach to effectively persuade and influence another person to consider new ideas
18
Q
Continuous improvement
A
An ongoing effort to improve products or services; begins with recognizing when processes and tasks need to be created, eliminated, or improved
19
Q
Control
A
An experiment or observation designed to minimize the effects of variables
20
Q
Cost variance
A
The difference between actual cost and budgeted cost
21
Q
Critical user journey
A
The sequence of steps a user follows to accomplish tasks in a product
22
Q
Customer satisfaction score
A
A metric that indicates how well the project delivered what it set out to do and how well it satisfies customer and stakeholder needs
23
Q
Dashboard
A
A type of user interface—typically a graph or summary chart— that provides a snapshot view of a project’s progress or performance
24
Q
Data
A
A collection of facts or information; the numbers and feedback available about different aspects of a project
25
Data analysis
The collection, transformation, and organization of data to draw conclusions, make predictions, and drive informed decision-making
26
Data bias
A type of error that is influenced by one’s inherent beliefs
27
Data ethics
The well-founded standards of right and wrong that dictate how data is collected, shared, and used
28
Data privacy
The act of protecting a data subject’s information and activity any time a data transaction occurs
29
Data visualization
A graphical representation of information to facilitate understanding
30
Data-driven improvement frameworks
Techniques used to make decisions based on actual data
31
Dependability
A quality indicating team members are reliable and complete their work on time
32
Dependencies
Tasks, activities, or milestones that are reliant on one another
33
Dependency management
The process of managing interrelated tasks and resources within a project to ensure that the overall project is completed successfully, on time, and on budget
34
Deviation
Anything that alters the original course of action
35
Discretionary dependencies
Dependencies that could occur on their own, but the team saw a need to make those dependencies reliant on one another
36
Diversity
The set of differences each individual possesses, whether visible or invisible, that gives them a unique perspective on the world and their work
37
DMAIC
The five steps to take when working toward continuous improvements
38
Duration
The amount of time it takes to complete or produce something
39
Edge case
Rare outliers that the original requirements of the project didn’t account for; deals with the extreme maximums and minimums of parameters
40
Engagement metrics
Metrics that indicate the degree to which a product or service is used—the frequency of use, amount of time spent using it, and the range of use
41
Escalation
The process of enlisting the help of higher-level project leadership or management to remove an obstacle, clarify or reinforce priorities, and validate next steps
42
Ethical leadership
cof leadership that promotes and values honesty, justice, respect, community, and integrity
43
Expressiveness
Refers to one’s ability to communicate with others
44
External dependencies
Asks that are reliant on outside factors, like regulatory agencies or other projects
45
Feedback survey
A survey in which users provide feedback on features of a product that they like or dislike
46
Force majeure
An unforeseen circumstance that prevents someone from fulfilling a contract due to a major crisis
47
Gantt chart
A project-tracking visual that is useful for staying on schedule; ideal for projects with many dependencies and larger project teams
48
Happiness metrics
Metrics that relate to different aspects of the user's overall satisfaction with a product or service
49
Headline
The one-sentence main point that illustrates a slide
50
History
Refers to the level of personal history between oneself and another person
51
Impact
The belief that the results of one’s work matter and create change
52
Impact report
A presentation guided by a deck or slideshow that shows key stakeholders others the value that’s been added by the project
53
Inclusive leadership
A form of leadership where everyone’s unique identity, background, and experiences are respected, valued, and integrated into how the team operates
54
Inclusivity
The practice or policy of including people who might otherwise be excluded or marginalized
55
Influencing
The ability to alter another person’s thinking or behaviors
56
Influencing statement
A conversation opener that sets a person up for success with their audience
57
Infographic
A visual representation of information or data intended to present information quickly and clearly
58
Information
An organizational source of power that refers to one’s level of access and control over information
59
Internal dependencies
The relationship between two tasks within the same project
60
Interpretation bias
A type of data bias that refers to the tendency to always interpret ambiguous situations as either negative or positive
61
Issue
A known and real problem that may affect the ability to complete a task
62
Knowledge
Refers to the power drawn from one’s expertise in certain subjects, unique abilities and skill sets, and ability to learn new things
63
Key performance indicator (KPI)
A measurable value that demonstrates how effective a company is at achieving business objectives
64
Legend
The bottom or side section of a chart that gives a small description of each section
65
Line chart
A type of chart that displays information as a series of data point markers; helpful for showing trends and behaviors over set periods of time or overall
66
Mandatory dependencies
Tasks that are legally or contractually required
67
Metric
A quantifiable measurement that is used to track and assess a business objective
68
Milestone
An important point within the project schedule that indicates progress and usually signifies the completion of a deliverable or phase of the project
69
Network
The people one is connected with professionally and personally
70
Never-ending project
A project in which the project deliverables and tasks cannot be completed
71
Observer bias
A type of data bias that refers to the tendency for different people to observe different things
72
On-time completion rate
A productivity metric that helps illustrate to clients and stakeholders how the project is progressing and when they can expect certain deliverables to be ready
73
PDCA
A four-step process that focuses on identifying a problem, fixing the issue, assessing whether the fix was successful, and fine-tuning the final fix; stands for
74
Pie chart
A type of chart divided into sections that each represent a portion of a whole; useful for making comparisons
75
Portfolio
A collection of programs and projects across a whole organization
76
Probability and impact matrix
A tool used to prioritize project risks
77
Process improvement
The practice of identifying, analyzing, and improving existing processes to enhance performance, meet best practices, or optimize consumer experiences
78
Productivity metrics
Metrics that track the effectiveness and efficiency of a project, including items like tasks, milestones, projections, and duration
79
Program
A collection of projects
80
Project closeout report
A document that describes what the team did, how they did it, and what they delivered; evaluates the quality of work and the project’s performance with respect to budget and schedule
81
Project closing
A process performed to formally complete a project, the current phase, and contractual obligations
82
Project status report
An update that gives an overview of all of a project’s common elements and summarizes them at a given point in time
83
Project task
An activity that needs to be accomplished within a set period of time
84
Projection
A prediction of a future outcome—such as future productivity trends, project durations, costs, performance, or quality—based on current information; also called a forecast
85
Psychological safety
An individual’s perception of the consequences of taking an interpersonal risk
86
Qualitative data
Information about subjective qualities that can’t be measured with numerical data
87
Quality
Refers to when the outlined requirements for the deliverable are fulfilled and meet or exceed the needs and expectations of customers
88
Quality assurance
A review process that evaluates whether a project is moving towards delivering a high-quality service or product; also called QA
89
Quality control
Techniques used to ensure quality standards when a problem is identified; also called QC
90
Quality metrics
Metrics that relate to achieving acceptable outcomes, such as number of changes, issues, and cost variance
91
Quality planning
The actions of the project manager or team to establish and conduct a process for identifying and determining exactly which standards of quality are relevant to the project as a whole and how to satisfy them
92
Quality standards
Requirements, specifications, or guidelines that can be used to ensure that materials, products, processes, and services are fit for achieving the desired outcome
93
Quantitative data
Statistical and numerical facts
94
RAG status report
A report that follow a traffic light pattern to indicate progress and status
95
Reputation
Refers to how others perceive a person overall
96
Retrospective
A meeting in which project teams discuss successes, failures, and possible future improvements on a project
97
Risk
A potential event that could occur and impact a project
98
Risk exposure
A way to measure potential future loss resulting from a specific activity or event
99
Risk management
The process of identifying, evaluating, and addressing potential risks and issues that could impact a project
100
Risk register
A table or chart that contains a list of risks
101
Roadmap
A project-tracking visual that is useful for high-level tracking of large milestones
102
ROAM technique
A strategy used to help manage actions after risks arise; stands for resolved, owned, accepted, and mitigated
103
ROCCC
An acronym used in data ethics best practices to ensure that data is reliable, original, comprehensive, current, and cited
104
Role
One’s position within an organization or team
105
Sampling bias
A type of data bias in which the sample isn’t representative of the population as the whole
106
Scope creep
When changes, growth, and other factors affect a project’s scope
107
Signal
An observable change
108
Signpost
A way to clue the audience in to where a presentation is going and what to expect
109
Stacked bar chart
A type of bar chart that can show part-to-whole variables simultaneously; useful when comparing numerical information; also called a marimekko chart
110
Storytelling
The process of turning facts into narrative to communicate something to an audience
111
Team
A group of people who plan work, solve problems, make decisions, and review progress in service of a specific project or objective
112
Team dynamics
The forces, both conscious and unconscious, that impact team behavior and performance
113
Teamwork
An effective, collaborative way of working in which each person is committed to and heading towards a shared goal
114
Test case
A sequence of steps and its expected results
115
Timeboxing
Refers to setting a time limit
116
Timeout
Refers to taking a moment away from the project to regroup and adjust the game plan
117
Tracking
A method of following the progress of project activities
118
Trench wars
Conflicts that occur when two peers or groups can’t come to an agreement and neither party is willing to give in
119
User acceptance test
A trial that helps a business make sure a product or solution works for its users; also called a UAT
120
User story
An informal, general explanation of a feature written from the perspective of the end user
121
Work groups
People in an organization who work toward a common goal; based on and assigned by organizational or managerial hierarchy
