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Google PMP > Course 4 Google PMP_Vocab > Flashcards

Course 4 Google PMP_Vocab Flashcards

1
Q

Abandoned project

A

A project in which inadequate handoff or transition on the project deliverables occurs

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2
Q

Acceptance criteria

A

Pre-established standards or requirements that a product, service, or process must meet

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3
Q

Accessible

A

Something that is easily used, accessed, or adapted for use by people experiencing disabilities

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4
Q

Action item

A

A task that needs to be completed

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5
Q

Adoption metrics

A

Metrics that indicate whether or not a product, service, or process is accepted and used

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6
Q

Air cover

A

Support for and protection of a team in the face of out-of-scope requests or criticism from leadership

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7
Q

Analytics

A

The process of answering business questions, discovering relationships, and predicting outcomes based on the analysis of data

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8
Q

Bad compromise

A

A situation that occurs when two parties settle on a so-called solution but the end product still suffers

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9
Q

Bar chart

A

A type of chart that uses color and length to compare categories in a data set; useful for comparing values

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10
Q

Bug

A

A technical issue

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11
Q

Burndown chart

A

A line chart that measures the time against the amount of work done and the amount of work remaining; useful for projects that require a granular, broken-down look at each task

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12
Q

Change

A

Anything that alters or impacts the tasks, structures, or processes within a project

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13
Q

Change log

A

A record of all notable changes on a project

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14
Q

Character

A

The qualities or features that make up and distinguish a person, like honesty, integrity, and kindness

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15
Q

Collaboration

A

People working together on an activity

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16
Q

Confirmation bias

A

A type of data bias that refers to the tendency to search for information that confirms preexisting beliefs

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17
Q

Conger’s four steps

A

Refers to Jay A. Conger’s four-step approach to effectively persuade and influence another person to consider new ideas

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18
Q

Continuous improvement

A

An ongoing effort to improve products or services; begins with recognizing when processes and tasks need to be created, eliminated, or improved

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19
Q

Control

A

An experiment or observation designed to minimize the effects of variables

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20
Q

Cost variance

A

The difference between actual cost and budgeted cost

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21
Q

Critical user journey

A

The sequence of steps a user follows to accomplish tasks in a product

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22
Q

Customer satisfaction score

A

A metric that indicates how well the project delivered what it set out to do and how well it satisfies customer and stakeholder needs

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23
Q

Dashboard

A

A type of user interface—typically a graph or summary chart— that provides a snapshot view of a project’s progress or performance

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24
Q

Data

A

A collection of facts or information; the numbers and feedback available about different aspects of a project

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25
Q

Data analysis

A

The collection, transformation, and organization of data to draw conclusions, make predictions, and drive informed decision-making

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26
Q

Data bias

A

A type of error that is influenced by one’s inherent beliefs

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27
Q

Data ethics

A

The well-founded standards of right and wrong that dictate how data is collected, shared, and used

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28
Q

Data privacy

A

The act of protecting a data subject’s information and activity any time a data transaction occurs

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29
Q

Data visualization

A

A graphical representation of information to facilitate understanding

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30
Q

Data-driven improvement frameworks

A

Techniques used to make decisions based on actual data

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31
Q

Dependability

A

A quality indicating team members are reliable and complete their work on time

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32
Q

Dependencies

A

Tasks, activities, or milestones that are reliant on one another

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33
Q

Dependency management

A

The process of managing interrelated tasks and resources within a project to ensure that the overall project is completed successfully, on time, and on budget

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34
Q

Deviation

A

Anything that alters the original course of action

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35
Q

Discretionary dependencies

A

Dependencies that could occur on their own, but the team saw a need to make those dependencies reliant on one another

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36
Q

Diversity

A

The set of differences each individual possesses, whether visible or invisible, that gives them a unique perspective on the world and their work

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37
Q

DMAIC

A

The five steps to take when working toward continuous improvements

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38
Q

Duration

A

The amount of time it takes to complete or produce something

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39
Q

Edge case

A

Rare outliers that the original requirements of the project didn’t account for; deals with the extreme maximums and minimums of parameters

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40
Q

Engagement metrics

A

Metrics that indicate the degree to which a product or service is used—the frequency of use, amount of time spent using it, and the range of use

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41
Q

Escalation

A

The process of enlisting the help of higher-level project leadership or management to remove an obstacle, clarify or reinforce priorities, and validate next steps

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42
Q

Ethical leadership

A

cof leadership that promotes and values honesty, justice, respect, community, and integrity

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43
Q

Expressiveness

A

Refers to one’s ability to communicate with others

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44
Q

External dependencies

A

Asks that are reliant on outside factors, like regulatory agencies or other projects

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45
Q

Feedback survey

A

A survey in which users provide feedback on features of a product that they like or dislike

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46
Q

Force majeure

A

An unforeseen circumstance that prevents someone from fulfilling a contract due to a major crisis

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47
Q

Gantt chart

A

A project-tracking visual that is useful for staying on schedule; ideal for projects with many dependencies and larger project teams

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48
Q

Happiness metrics

A

Metrics that relate to different aspects of the user’s overall satisfaction with a product or service

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49
Q

Headline

A

The one-sentence main point that illustrates a slide

50
Q

History

A

Refers to the level of personal history between oneself and another person

51
Q

Impact

A

The belief that the results of one’s work matter and create change

52
Q

Impact report

A

A presentation guided by a deck or slideshow that shows key stakeholders others the value that’s been added by the project

53
Q

Inclusive leadership

A

A form of leadership where everyone’s unique identity, background, and experiences are respected, valued, and integrated into how the team operates

54
Q

Inclusivity

A

The practice or policy of including people who might otherwise be excluded or marginalized

55
Q

Influencing

A

The ability to alter another person’s thinking or behaviors

56
Q

Influencing statement

A

A conversation opener that sets a person up for success with their audience

57
Q

Infographic

A

A visual representation of information or data intended to present information quickly and clearly

58
Q

Information

A

An organizational source of power that refers to one’s level of access and control over information

59
Q

Internal dependencies

A

The relationship between two tasks within the same project

60
Q

Interpretation bias

A

A type of data bias that refers to the tendency to always interpret ambiguous situations as either negative or positive

61
Q

Issue

A

A known and real problem that may affect the ability to complete a task

62
Q

Knowledge

A

Refers to the power drawn from one’s expertise in certain subjects, unique abilities and skill sets, and ability to learn new things

63
Q

Key performance indicator (KPI)

A

A measurable value that demonstrates how effective a company is at achieving business objectives

64
Q

Legend

A

The bottom or side section of a chart that gives a small description of each section

65
Q

Line chart

A

A type of chart that displays information as a series of data point markers; helpful for showing trends and behaviors over set periods of time or overall

66
Q

Mandatory dependencies

A

Tasks that are legally or contractually required

67
Q

Metric

A

A quantifiable measurement that is used to track and assess a business objective

68
Q

Milestone

A

An important point within the project schedule that indicates progress and usually signifies the completion of a deliverable or phase of the project

69
Q

Network

A

The people one is connected with professionally and personally

70
Q

Never-ending project

A

A project in which the project deliverables and tasks cannot be completed

71
Q

Observer bias

A

A type of data bias that refers to the tendency for different people to observe different things

72
Q

On-time completion rate

A

A productivity metric that helps illustrate to clients and stakeholders how the project is progressing and when they can expect certain deliverables to be ready

73
Q

PDCA

A

A four-step process that focuses on identifying a problem, fixing the issue, assessing whether the fix was successful, and fine-tuning the final fix; stands for

74
Q

Pie chart

A

A type of chart divided into sections that each represent a portion of a whole; useful for making comparisons

75
Q

Portfolio

A

A collection of programs and projects across a whole organization

76
Q

Probability and impact matrix

A

A tool used to prioritize project risks

77
Q

Process improvement

A

The practice of identifying, analyzing, and improving existing processes to enhance performance, meet best practices, or optimize consumer experiences

78
Q

Productivity metrics

A

Metrics that track the effectiveness and efficiency of a project, including items like tasks, milestones, projections, and duration

79
Q

Program

A

A collection of projects

80
Q

Project closeout report

A

A document that describes what the team did, how they did it, and what they delivered; evaluates the quality of work and the project’s performance with respect to budget and schedule

81
Q

Project closing

A

A process performed to formally complete a project, the current phase, and contractual obligations

82
Q

Project status report

A

An update that gives an overview of all of a project’s common elements and summarizes them at a given point in time

83
Q

Project task

A

An activity that needs to be accomplished within a set period of time

84
Q

Projection

A

A prediction of a future outcome—such as future productivity trends, project durations, costs, performance, or quality—based on current information; also called a forecast

85
Q

Psychological safety

A

An individual’s perception of the consequences of taking an interpersonal risk

86
Q

Qualitative data

A

Information about subjective qualities that can’t be measured with numerical data

87
Q

Quality

A

Refers to when the outlined requirements for the deliverable are fulfilled and meet or exceed the needs and expectations of customers

88
Q

Quality assurance

A

A review process that evaluates whether a project is moving towards delivering a high-quality service or product; also called QA

89
Q

Quality control

A

Techniques used to ensure quality standards when a problem is identified; also called QC

90
Q

Quality metrics

A

Metrics that relate to achieving acceptable outcomes, such as number of changes, issues, and cost variance

91
Q

Quality planning

A

The actions of the project manager or team to establish and conduct a process for identifying and determining exactly which standards of quality are relevant to the project as a whole and how to satisfy them

92
Q

Quality standards

A

Requirements, specifications, or guidelines that can be used to ensure that materials, products, processes, and services are fit for achieving the desired outcome

93
Q

Quantitative data

A

Statistical and numerical facts

94
Q

RAG status report

A

A report that follow a traffic light pattern to indicate progress and status

95
Q

Reputation

A

Refers to how others perceive a person overall

96
Q

Retrospective

A

A meeting in which project teams discuss successes, failures, and possible future improvements on a project

97
Q

Risk

A

A potential event that could occur and impact a project

98
Q

Risk exposure

A

A way to measure potential future loss resulting from a specific activity or event

99
Q

Risk management

A

The process of identifying, evaluating, and addressing potential risks and issues that could impact a project

100
Q

Risk register

A

A table or chart that contains a list of risks

101
Q

Roadmap

A

A project-tracking visual that is useful for high-level tracking of large milestones

102
Q

ROAM technique

A

A strategy used to help manage actions after risks arise; stands for resolved, owned, accepted, and mitigated

103
Q

ROCCC

A

An acronym used in data ethics best practices to ensure that data is reliable, original, comprehensive, current, and cited

104
Q

Role

A

One’s position within an organization or team

105
Q

Sampling bias

A

A type of data bias in which the sample isn’t representative of the population as the whole

106
Q

Scope creep

A

When changes, growth, and other factors affect a project’s scope

107
Q

Signal

A

An observable change

108
Q

Signpost

A

A way to clue the audience in to where a presentation is going and what to expect

109
Q

Stacked bar chart

A

A type of bar chart that can show part-to-whole variables simultaneously; useful when comparing numerical information; also called a marimekko chart

110
Q

Storytelling

A

The process of turning facts into narrative to communicate something to an audience

111
Q

Team

A

A group of people who plan work, solve problems, make decisions, and review progress in service of a specific project or objective

112
Q

Team dynamics

A

The forces, both conscious and unconscious, that impact team behavior and performance

113
Q

Teamwork

A

An effective, collaborative way of working in which each person is committed to and heading towards a shared goal

114
Q

Test case

A

A sequence of steps and its expected results

115
Q

Timeboxing

A

Refers to setting a time limit

116
Q

Timeout

A

Refers to taking a moment away from the project to regroup and adjust the game plan

117
Q

Tracking

A

A method of following the progress of project activities

118
Q

Trench wars

A

Conflicts that occur when two peers or groups can’t come to an agreement and neither party is willing to give in

119
Q

User acceptance test

A

A trial that helps a business make sure a product or solution works for its users; also called a UAT

120
Q

User story

A

An informal, general explanation of a feature written from the perspective of the end user

121
Q

Work groups

A

People in an organization who work toward a common goal; based on and assigned by organizational or managerial hierarchy

Google PMP (7 decks)

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