Course 1 Flashcards
what is a project?
- a unique endeavor, and usually includes a set of unique deliverables
- a temporary pursuit; it has a defined beginning and end
- a set of tasks that must be completed in order to arrive at a particular goal or outcome
project management is ____________.
the use of knowledge, skills, tools, and techniques to meet the project requirements and to achieve a desired outcome
project management is valuable to businesses because_______
it helps ensure that a project delivers the expected outcomes both on time and within budget
a project manager_______.
- plans and organizes, manage tasks, budgets and controls costs and brings value to a company
- play the lead role in planning, executing, monitoring, controlling, and closing out projects
- shepherd projects from start to finish and serve as guides for their team, using their impeccable organizational and interpersonal skills
project managers add value to their teams and organizations in key ways that include: ______, ________, and ______.
- prioritization
- delegation
- effective communication
prioritization ________.
helps project managers determine which tasks are the most critical to the success of the project by helping team members breaking down large tasks into smaller steps
delegation______.
helps project managers match tasks to individuals who can best complete the work
effective communication __________.
refers to project managers being transparent regularly checking in with the team and key stakeholders (or outside of the team)
what is a customer?
refers to a person or organization that defines a project’s requirements and sets guidelines such as budget and deadlines.
internal customers are _________.
stakeholders in an organization
- management
- project team members
- resource managers
- other org. dept.
external customers are ___________.
customers outside of an organization
- clients
- contractors
- suppliers
- consumers
how does project managers impact organizations?
- focusing on the customer (asking questions)
- building a great team
- fostering relationships and communication
- managing the project
- breaking down barriers
what are examples of project management responsibilities?
- planning and organizing
- managing tasks
- budgeting and controlling costs
a responsibility that falls under planning and organizing is ______
making use of productivity tools and creating processes to improve information sharing across the team; create plans, timelines, schedules and other forms of documentation to track project completion, maintain documentation through the project
a responsibility that falls under budgeting and controlling costs is ______
monitoring and managing budget; track issues and risks; manage quality
a responsibility that falls under managing tasks is ______
managing the team’s workload and ensure that things are getting done.
- tracking tasks demonstrates progress to people outside the immediate team, like your stakeholders.
a project task is _______.
an activity that needs to be accomplished within a set period of time by the project manager, the team, or stakeholders
interpersonal skills are ______.
behaviors used to interact with others
- communication
- active listening
- leadership
a project manager’s role within a team is _____
managing the tasks of a project by guiding team members and making sure they have the support needed to complete the project
a cross-functional team, or “T-shaped professionals” are ________
team members who have different backgrounds, types of expertise, and job functions
managing cross-functional team’s effectively requires the project manager to:
- clarify goals
- get team members with the right skills
- measure progress
- recognize efforts
what are 4 specific core skills of a project manager?
- enabling decision making
- communicating and escalating
- flexibility
- strong organizational skills
enabling decision-making means to __________.
ensure that projects stay on schedule by gathering information from teammates and using that to help the team make informed decisions
communicating and escalating means __________.
documenting plans, emailing project status updates, or holding a meeting to escalate risks or issues to stakeholders