Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Mgt 124 > Costco Quiz > Flashcards

Costco Quiz Flashcards

1
Q

What did Costco introduce?

A

Costco introduced membership scanners at front of the stores

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Where has Costco used membership scanners

A

Front of its stores in Europe for more than two years testing systems in the US for six months

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What does scanner help improve?

A

Operational efficiency

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What do scanners provide?

A

Real time traffic counts

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

How does the real time traffic can help Costco

A

They’re able to adjust front and lines that need to open and close based on fluctuation of business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What will Costco’s new app show?

A

Gas prices store hours in inventory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What was the new search feature launched?

A

Back in June

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What was the new search feature launched?

A

Back in June

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

When was the last time Costco raised their membership prices?

A

Seven years ago on June 2017

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

How many people will be affected by membership raises?

A

52 million

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

How many facilities does UPS plan to close?

A

200

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Name of UPS initiative

A

Network of the future

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is the goal of network of the future?

A

Aims to reduce UPS’s reliance on manual, labor, and package sortation operations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

How much will network in the future save UPS?

A

3 billion by the end of 2028

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

How many sorts is UPS closing?

A

40

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What does UPS see to automate?

A

Dispatching for package cars, and feeder trucks moving volume

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What will building consolidations and automations eliminate?

A

It will have fewer feeder runs that will eliminate both a.m. and p.m. ground and air feeds in locations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

How many facilities will be consolidated and where?

A

Four facilities in Massachusetts, Connecticut and Rhode Island will be turned into hubs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What facilities will be shuttered?

A

Chalk Hill facility in Texas and New York capital Village Center hub

20
Q

What will facility consolation, lower and improve for UPS?

A

It will lower UPS cost to serve customers and improve volume per resource ratio

21
Q

What are the volume per resource ratio changes for UPS?

A

Ratio was 51 and 2023 and wants to increase to 59 in 2026

22
Q

How many automation projects will UPS invest in?

A

63 automation projects that was support volume growth in a less labor-intensive matter

23
Q

How many automated buildings does UPS plan have?

A

Plants to triple them by the end of 2028 to 400 facilities, existing buildings will be automated, and 10 will be newly built locations

24
Q

How many automated buildings does UPS plan have?

A

Plants to triple them by the end of 2028 to 400 facilities, existing buildings will be automated, and 10 will be newly built locations

25
Q

What automation is UPS currently deploying?

A

Robotic systems to help unload trailers and pick and place technologies that automate package movement onto conveyor belts

26
Q

What is UPS doing due to COVID-19?

A

Trimming cost and modernizing network of softer demand for package delivery compared to heights of COVID-19

27
Q

How many sortation shift closures does UPS

A

11 confirmed sortation shift closures to supply chain dive

28
Q

What is FedEx doing?

A

Consolidating overlapping routes and facilities as it combines operations of separate ground and express units

29
Q

What did Frederick Taylor notice?

A

Workers tend to use the same. One size fits all shovels, regardless of what they were shoveling.

30
Q

What was the optimal weight of a loaded shovel to maximize productivity?

A

21.5 pounds

31
Q

What did Taylor develop?

A

Eight different size shovels each for use with a specific substance that equal to the weight of 21.5 pounds

32
Q

How did the shovels help?

A

Quadrupled what a worker could shovel in a day

33
Q

How does UPS use Taylor’s ideas?

A

To maximize efficiency of the individual work worker in the system overall

34
Q

What rules and policies does UPS have in place and what do they do

A

Rules and policies for worker movement package agility, and delivery route drive operations to increase productivity and decrease costs

35
Q

What are workers trained in to increase productivity

A

Workers are trying to walk 2.5 pieces per second keys with fobs attached to loops get drivers into the vehicles more quickly

36
Q

How do key strokes help UPS?

A

Entering one less key stroke per driver per day on a handheld data device saves UPS 100,000 per year

37
Q

How is technology and big data changing UPS delivery trucks

A

Changing from a primarily manual system to a system where nearly every movement can be tracked and monitored

38
Q

On board computer

A

Gather data all day and have over 200 sensors per vehicle can tell if a drivers wearing seatbelt opening or closing a door or using brakes

39
Q

What have on board, computers increased

A

Worker safety

40
Q

What do the sensors reveal?

A

When the vehicle is started how fast it’s going if Buckhead door is open which street the vehicle is driving on and percent of time the vehicle is idling as opposed to be in motion

41
Q

What do UPS drivers want to avoid?

A

They want to avoid backing up as they can lead to accidents. The company can tell if workers are doing it too much.

42
Q

What do UPS drivers want to avoid?

A

They want to avoid backing up as they can lead to accidents. The company can tell if workers are doing it too much.

43
Q

How has using technology and data helped UPS?

A

Increase typical drivers day from 90 deliveries to 120 while decreasing fuel usage by 8,500,000 gallons a year due to route optimization programs

44
Q

How does UPS use diagnostic data?

A

For preventative maintenance to reduce downtime

45
Q

Telematics

A

Used to track battery conditions, overall maintenance of trucks

Mgt 124 (11 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions