Costco Quiz Flashcards
What did Costco introduce?
Costco introduced membership scanners at front of the stores
Where has Costco used membership scanners
Front of its stores in Europe for more than two years testing systems in the US for six months
What does scanner help improve?
Operational efficiency
What do scanners provide?
Real time traffic counts
How does the real time traffic can help Costco
They’re able to adjust front and lines that need to open and close based on fluctuation of business
What will Costco’s new app show?
Gas prices store hours in inventory
What was the new search feature launched?
Back in June
What was the new search feature launched?
Back in June
When was the last time Costco raised their membership prices?
Seven years ago on June 2017
How many people will be affected by membership raises?
52 million
How many facilities does UPS plan to close?
200
Name of UPS initiative
Network of the future
What is the goal of network of the future?
Aims to reduce UPS’s reliance on manual, labor, and package sortation operations
How much will network in the future save UPS?
3 billion by the end of 2028
How many sorts is UPS closing?
40
What does UPS see to automate?
Dispatching for package cars, and feeder trucks moving volume
What will building consolidations and automations eliminate?
It will have fewer feeder runs that will eliminate both a.m. and p.m. ground and air feeds in locations
How many facilities will be consolidated and where?
Four facilities in Massachusetts, Connecticut and Rhode Island will be turned into hubs
What facilities will be shuttered?
Chalk Hill facility in Texas and New York capital Village Center hub
What will facility consolation, lower and improve for UPS?
It will lower UPS cost to serve customers and improve volume per resource ratio
What are the volume per resource ratio changes for UPS?
Ratio was 51 and 2023 and wants to increase to 59 in 2026
How many automation projects will UPS invest in?
63 automation projects that was support volume growth in a less labor-intensive matter
How many automated buildings does UPS plan have?
Plants to triple them by the end of 2028 to 400 facilities, existing buildings will be automated, and 10 will be newly built locations
How many automated buildings does UPS plan have?
Plants to triple them by the end of 2028 to 400 facilities, existing buildings will be automated, and 10 will be newly built locations
What automation is UPS currently deploying?
Robotic systems to help unload trailers and pick and place technologies that automate package movement onto conveyor belts
What is UPS doing due to COVID-19?
Trimming cost and modernizing network of softer demand for package delivery compared to heights of COVID-19
How many sortation shift closures does UPS
11 confirmed sortation shift closures to supply chain dive
What is FedEx doing?
Consolidating overlapping routes and facilities as it combines operations of separate ground and express units
What did Frederick Taylor notice?
Workers tend to use the same. One size fits all shovels, regardless of what they were shoveling.
What was the optimal weight of a loaded shovel to maximize productivity?
21.5 pounds
What did Taylor develop?
Eight different size shovels each for use with a specific substance that equal to the weight of 21.5 pounds
How did the shovels help?
Quadrupled what a worker could shovel in a day
How does UPS use Taylor’s ideas?
To maximize efficiency of the individual work worker in the system overall
What rules and policies does UPS have in place and what do they do
Rules and policies for worker movement package agility, and delivery route drive operations to increase productivity and decrease costs
What are workers trained in to increase productivity
Workers are trying to walk 2.5 pieces per second keys with fobs attached to loops get drivers into the vehicles more quickly
How do key strokes help UPS?
Entering one less key stroke per driver per day on a handheld data device saves UPS 100,000 per year
How is technology and big data changing UPS delivery trucks
Changing from a primarily manual system to a system where nearly every movement can be tracked and monitored
On board computer
Gather data all day and have over 200 sensors per vehicle can tell if a drivers wearing seatbelt opening or closing a door or using brakes
What have on board, computers increased
Worker safety
What do the sensors reveal?
When the vehicle is started how fast it’s going if Buckhead door is open which street the vehicle is driving on and percent of time the vehicle is idling as opposed to be in motion
What do UPS drivers want to avoid?
They want to avoid backing up as they can lead to accidents. The company can tell if workers are doing it too much.
What do UPS drivers want to avoid?
They want to avoid backing up as they can lead to accidents. The company can tell if workers are doing it too much.
How has using technology and data helped UPS?
Increase typical drivers day from 90 deliveries to 120 while decreasing fuel usage by 8,500,000 gallons a year due to route optimization programs
How does UPS use diagnostic data?
For preventative maintenance to reduce downtime
Telematics
Used to track battery conditions, overall maintenance of trucks
