Correcting PB Registration Related Claim Errors Flashcards
What is the purpose of a claim edit workqueue?
To view and collect claims with errors before sending to the payors
Who can fix a user error?
Can be fixed by an end user in Hyperspace
Who can fix master file errors?
Must be corrected in the build by an application coordinator or IT person
How can you get more information about a claim with errors?
Claim edit workqueue companion
Which window gives you instructions about how to correct claim errors?
claim edit workqueue companion
Which button in the companion lets you run the CDF edit checks on the claim in real time?
Refresh
What does a user need to do after fixing a claim?
nothing the system automatically resubmits the claim
What epic tool identifies claims with errors?
Claim Definition File
Who corrects user errors and where?
End users; corrected in Hyperspace
Who corrects master file errors and where?
Application coordinators or IT staff; corrected outside of Hyperspace
How can you access the step-by-step instructions for how to fix a claim error?
Click on the error link in the claim edit form
What does the refresh button in the companion do?
Test claim errors against the CDF in real time
