Consumer Protection in Healthcare Flashcards
What did Hogan et al (2015) deduce to be the main causes of preventable deaths in England?
Poor clinical monitoring
Diagnostic errors
Inadequate drug & fluid management
Define “Avoidable mortality”
A patient’s death is judged avoidable if there was a problem in care that contributed to death
Define “Act of Omission”
Failure to treat according to best evidence
Define “Act of Commission”
Incorrect treatment or management
What is the error rate of adverse events in English hospitals?
10.8%
Define “Never event”
Serious, largely preventable patient safety incidents that should not occur if existing guidance or recommendations have been implemented by healthcare providers
What is the notion of “Caveat Emptor”?
Let the buyer beware
Define PROMs
Patient Reported Outcome Measures
Give 3 examples of Consumer Protection Agencies
CQC
NHS Improvement
NICE
What is the role of the CQC? 4 points
- Regulates quality / financial performance of all health and social care providers
- Regulatory framework with NHS and private sector data returns
- Site visits
- License providers for all health and social care
What is the role of NICE? 3 points
- Appraises new technology
- Produces clinical guidelines
- Advice on cost effectiveness public health / social interventions
What is the role of the GMC?
- Regulates medical schools
- Registration of practitioners
Re-validation of doctors began in what year?
2012
What is the role of the Royal Colleges?
- Examine / certify practitioners seeking to work in specific specialisms
What is the Scottish equivalent for NICE?
SIGN