Consumer Protection - ASAP

Question 1

What is Consumer Protection?

Answer 1

• Consumer Protection is the laws and other form of government protection that aim to protect consumers from unconscionable acts, such as scams or rip-off
• State and federal governments have passed laws that are designed to protect consumers in the marketplace

Question 2

Why do we need Consumer Protection?

Answer 2

• So that consumers are treated justly and honestly
• So your items are of good quality
• So you do not receive misleading information
• So you maintain safety so it doesn’t harm you

Question 3

Legal Rights of Consumers: The Right to Safety

Answer 3

The right to use a product that will not cause you harm.

Question 4

Legal Rights of Consumers: The Right to be informed

Answer 4

The right to receive accurate Information about a product including:
- Price
- Labelling
- Where the product was manufactured

Question 5

Legal Rights of Consumers: The Right to Choose

Answer 5

Consumers have the right to choose where they want to buy a product or service from

Question 6

Legal Rights of Consumers: The Right to know the terms of a sale

Answer 6

Consumers have every right to know the full price, and that it’s always displayed.

Question 7

Legal Rights of Consumers: The Right to consumer guarantees and warranties

Answer 7

Consumers have the right to have a refund or exchange if they change their mind, especially if faulty.