Consumer Law Flashcards
1
Q
What is the consumer rights act ?
A
The consumer rights act 2015 is the key law that protects customers by making sure they’re product is :
As described
Fit for purpose
Satisfactory quality
2
Q
What may businesses have to do towards the consumer rights act ?
A
Pay for goods to be replaced under consumer law
3
Q
What does fit for purpose mean ?
A
Means that goods do what thy are mean to do
4
Q
What does as described mean ?
A
Means the goods must be as described by the business for the customer
5
Q
What does satisfactory quality of goods mean ?
A
It means that how the goos are made will reflect the price. A high priced product must be of high quality
