Consumer Decision Model/ Product adoption Curve Flashcards

1
Q

What are the Factors influencing consumer behavior

A

Culture, Social, Personal, Psychological

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2
Q

Factors of influence: Culture

A

Culture (Qualities determined by home),
Subculture (Qualities determined by personal culture),
Social Class (Qualities determined by Education, family history, income, and location)

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3
Q

Factors of Influence: Social

A

Groups
Family
Roles

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4
Q

Groups

A

Membership: Group I am in
Reference: Group I am comparing to
Aspirational/Influencer: Group I am wishing

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5
Q

Factors of Influence: Personal

A

Age
Economics
Lifestyle
Occupation
Personality

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6
Q

Psychological

A

Motivation
Perception
Learning
Beliefs and Attitudes

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7
Q

Consumer Decision Model

A

refer to Doc

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8
Q

Marketing Funnel

A

Refer to Doc

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9
Q

Product Adoption Curve

A

Innovators 2.5%
Early Adopters 13.5%
Early Mainstream 34%
Late Mainstream 34%
Lagging Adopters 16%
Refer to Doc

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10
Q

Intrinsic Motivation

A

Motivation from within (E.G. Personal desire for mastery or to help the world)

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11
Q

Extrinsic Motivation

A

Motivation from the outside world (e.g. a big bonus check)

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12
Q

B2C

A

Business to Consumer Market consist of individuals and households that buy goods and services for personal consumption.

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