Conflict Management, Creativity/Innovation, Decisiveness & Delegation Flashcards

1
Q

Tell us about a time when you felt that conflict or differences were a positive driving force in your organisation. How did handle the conflict to optimise its benefit?

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Tell us about a time when you had to deal with a conflict within your team.

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Tell us about a situation where conflict led to a negative outcome. How did you handle the situation and what did you learn from it?

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Give us an example where you were unable to deal with a difficult member of your team.

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Tell us about a project or situation where you felt that the conventional approach would not be suitable. How did you derive and manage a new approach? Which challenges did you face and how did you address them?

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Tell us about a situation where you trusted your team to derive a new approach to an old problem. How did you manage the process?

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

• Tell us about a time when you had to convince a senior colleague that change was necessary. What made you think that your new approach would be better suited?

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

• What big decision did you make recently. How did you go about it?

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

How did you reach the decision that you wanted to change job?

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Give an example of a time when you had to delay a decision to reflect on the situation. What did you need to do this?

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is the decision that you have put off the longest? Why?

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

When is the last time that you have refused to make a decision?

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

• Give us an example of a situation where you had to make a decision without the input of key players, but knowing that these key players would judge you on that decision (e.g. superior unavailable at the time).

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Tell us about a time when you had to make a decision without knowledge of the full facts.

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Tell us about a situation where you made a decision that involuntarily impacted negatively on others. How did you make that decision and how did you handle its consequences?

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Tell us about a decision that you made, which you knew would be unpopular with a group of people. How did you handle the decision-making process and how did you manage expectations?

A

?

17
Q

Tell us about a situation where you made a decision too quickly and got it wrong. Why made you take that decision?

A

?

18
Q

What type of responsibilities do you delegate. Give examples of projects where you made best use of delegation.

A

?

19
Q

Give an example of a project or task that you felt compelled to complete on your own. What stopped you from delegating?

A

?

20
Q

Give an example of a situation where you reluctantly delegated to a colleague. How did you feel about it?

A

?

21
Q

Give an example where you delegated a task to the wrong person? How did you make that decision at the time, what happened and what did you learn from it?

A

?

22
Q

How do you cope with having to go away from the office for long periods of time (e.g. holidays). Explain how you would delegate responsibilities based on you current situation.

A

?