Adaptability, Compliance & Communication Flashcards
Which change of job did you find the most difficult to make?
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Tell us about the biggest change that you have had to deal with. How did you cope with it?
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How do you ensure compliance with policies in your area of responsibility?
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Tell us about a time when you went against company policy? Why did you do it and how did you handle it?
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Tell us about a situation where your communication skills made a difference to a situation?
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Describe a time when you had to win someone over, who was reluctant or unresponsive.
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Describe a situation where you had to explain something complex to a colleague or a client.
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Which problems did you encounter and how did you deal with them?
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What is the worst communication situation that you have experienced?
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How do you prepare for an important meeting?
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Tell us about a situation when you failed to communicate appropriately.
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• Demonstrate how you vary your communication approach according to the audience that you are addressing.
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• Describe a situation when you had to communicate a message to someone, knowing that you were right and that they were wrong and reluctant to accept your point of view.
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Give us an example where your listening skills proved crucial to an outcome.
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Tell us about a time when you were asked to summarise complex points.
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