Conflict Avoidance And Dispute Resolution Flashcards

1
Q

What is dispute resolution?

A

Actions to resolve contractual disagreements between parties.

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2
Q

Name some different forms of ADR?

A

Mediation
Conciliation
Negotiation

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3
Q

What are the three formal forms of dispute resolution?

A

Arbitration
Litigation
Adjudication

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4
Q

What would you consider to select a form of dispute resolution?

A

The cost in proportion to the claim
The timescales involved
The impact on business relationships and reputation

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5
Q

What is Conciliation?

A
Dispute resolution similar to mediation.
Independent party to aid an agreement.
Conciliator has no authority to seek evidence or call witnesses.
Conciliators do not make decisions.
Messenger – shuttle diplomacy
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6
Q

What is Mediation?

A

ADR form of bringing in separate impartial third party to mediate and guide a
decision which optimises the parties’ needs.
Mediation encourages coming together and agreeing.

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7
Q

What is the different between mediation and conciliation?

A

The mediator is a neutral party who help parties to rebuild business relationships and
help them to work out a solution that is mutually agreeable. There parties are directly
engaged in the discussions. It is non binding and parties can revert to arbitration or
litigation at any time.
Conciliation has the same aims than mediation but the processes are different. The
conciliator is usually a figure of authority that the parties have turned to for guidance.
The conciliator makes suggestions and the parties make the final decisions.

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8
Q

What is negotiation?

A

Parties may through an informal private or facilitated negotiation process agree to
settle the dispute either at a high level or in detail and agree to be bound by this
settlement

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9
Q

What is adjudication?

A

UK statutory dispute resolution procedure
Relatively quick process from submission of referral
Binding until dispute determined by litigation or arbitration
Seen as simplified arbitration process.

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10
Q

What enforces the requirement for a building contract to contain
provisions for adjudication?

A

The Housing grants, Construction and Regeneration Act 1996. (so called
Construction Act)

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11
Q

What if a building contract does not contain provisions for

adjudication?

A

Parties have the statutory right to adjudication assuming the contract qualifies under
the construction act.
The Scheme for construction contracts will apply in its entirely

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12
Q

Tell me about arbitration

A

Arbitration is a procedure for the resolution of disputes which is under the control of
the parties.
Certain conditions must be met: a genuine dispute or difference between the parties
(award must be capable of enforcement). Binding agreement to submit to arbitration
in contract. Private.
Three available procedures: Documents only (30 days), short hearing (30 days) and
full procedure (long).

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13
Q

Can you explain in detail the difference between arbitration and
litigation procedures?

A

Arbitration: procedures governed by Arbitration Act 1996
In order to arbitrate there must be an agreement by both parties.
Parties have a wide degree of discretion as to way proceedings conducted.
Procedure similar to litigation with formal submission by parties, expert evidence,
hearings and decision by arbitrator
Advantages are that it is a private process, parties have flexibility, arbitration awards
generally easier to enforce
3 types: short hearing (1 month), documents only (1 month) and full procedure.
Litigation: Presentation of arguments in court.
Public process following Civil Procedure Rules
Advantages: Parties do not pay for court or judge, process can deal with multi-party
disputes, civil procedure rules aim for accessibility, speed and efficiency.

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14
Q

Name some conflict avoidance processes?

A
  • Good Management (Pro-active not reactive)
  • Clear Documents and Communication
  • Partnering (faster team working)
  • Good Payment Practice
  • Record Keeping
  • Regular Reporting
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15
Q

What is Negotiation?

A
(Parties resolve the dispute themselves)
o Low cost
o Quick
o Non-adversarial (keep relationships)
o Non-binding (can be if agreed)
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16
Q

What is Mediation?

A

(Parties agree on independent neutral third party)
o Formal
o Power to settle remains with the parties
o Can be binding

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17
Q

What is Expert Determination?

A

(Parties agree by contract that a 3rd party will make
binding decision)
o Not possible to appeal decision
o Binding

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18
Q

What is Adjudication?

A

(Parties agree by contract to appoint a 3rd party adjudicator)
(JCT)
o Party issues notice of dispute
o Adjudicator appointed in 7 days
o Adjudicator has 28 days to issue decision
o Introduced under ‘Housing Grants, Construction & Regeneration Act
1996
o Can be overturned by Arbitration of Litigation
o Binding and enforceable in the TCC (technology and Construction
Court)

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19
Q

What is Arbitration?

A
(3rd party arbitrator or panel)
o The contract between disputing parties must contain written agreement
to arbitrate
o Covered by the Arbitration Act 1996
o Binding and enforceable through courts
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20
Q

What is Litigation?

A
(Courts)
o Legal action in court
o Governed by 'Civil Procedure Rules 1998'
o Not confidential
o Lengthy and costly
o Can be appealed
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21
Q

What is dispute resolution?

A

Actions to resolve contractual disagreements between parties.

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22
Q

What are the three formal forms of dispute resolution?

A

Arbitration
Litigation
Adjudication

23
Q

Name some different forms of ADR?

A

Mediation
Conciliation
Negotiation

24
Q

What would you consider to select a form of dispute resolution?

A

The cost in proportion to the claim
The timescales involved
The impact on business relationships and reputation

25
What is Conciliation?
``` Dispute resolution similar to mediation. Independent party to aid an agreement. Conciliator has no authority to seek evidence or call witnesses. Conciliators do not make decisions. Messenger – shuttle diplomacy ```
26
What is Mediation?
ADR form of bringing in separate impartial third party to mediate and guide a decision which optimises the parties’ needs. Mediation encourages coming together and agreeing.
27
What is the different between mediation and conciliation?
The mediator is a neutral party who help parties to rebuild business relationships and help them to work out a solution that is mutually agreeable. There parties are directly engaged in the discussions. It is non binding and parties can revert to arbitration or litigation at any time. Conciliation has the same aims than mediation but the processes are different. The conciliator is usually a figure of authority that the parties have turned to for guidance. The conciliator makes suggestions and the parties make the final decisions.
28
What is negotiation?
Parties may through an informal private or facilitated negotiation process agree to settle the dispute either at a high level or in detail and agree to be bound by this settlement
29
What could indicate the success of a negotiation on a final account?
Both parties come away happy, both parties feel that negotiations were handled in a fair and reasonable manner and costs are agreed within cost report budgets.
30
What is adjudication?
UK statutory dispute resolution procedure Relatively quick process from submission of referral Binding until dispute determined by litigation or arbitration Seen as simplified arbitration process.
31
What enforces the requirement for a building contract to contain provisions for adjudication?
The Housing grants, Construction and Regeneration Act 1996. (so called Construction Act)
32
Tell me about arbitration
Arbitration is a procedure for the resolution of disputes which is under the control of the parties. Certain conditions must be met: a genuine dispute or difference between the parties (award must be capable of enforcement). Binding agreement to submit to arbitration in contract. Private. Three available procedures: Documents only (30 days), short hearing (30 days) and full procedure (long).
33
Can you explain in detail the difference between arbitration and litigation procedures?
Arbitration: procedures governed by Arbitration Act 1996 In order to arbitrate there must be an agreement by both parties. Parties have a wide degree of discretion as to way proceedings conducted. Procedure similar to litigation with formal submission by parties, expert evidence, hearings and decision by arbitrator Advantages are that it is a private process, parties have flexibility, arbitration awards generally easier to enforce 3 types: short hearing (1 month), documents only (1 month) and full procedure. Litigation: Presentation of arguments in court. Public process following Civil Procedure Rules Advantages: Parties do not pay for court or judge, process can deal with multi-party disputes, civil procedure rules aim for accessibility, speed and efficiency.
34
Give me some examples of the requirements of the Housing Grants and Construction Regeneration Act.
intended to ensure that payments are made promptly throughout the supply chain and that disputes are resolved swiftly. Provisions of the act include: The right to be paid in interim, periodic or stage payments. The right to be informed of the amount due, or any amounts to be withheld. The right to suspend performance for non-payment. The right to adjudication. Disallowing pay when paid clauses.
35
What does the Housing Grants and Construction Regeneration Act require in terms of certifying contractor’s requests for payment and invoices etc?
The dates for payments must be set out in the contract. The client (or specified person) must issue a payment notice within five days of the date for payment, even if no amount is due. Alternatively, if the contract allows, the contractor may make an application for payment, which is treated as if it is the payment notice. The client (or specified person) must issue a pay less notice (previously a withholding notice) if they intend to pay less than the amount set out in the payment notice, setting out the basis for its calculation. The notified sum is payable by the final date for payment. If the client (or specified person) fails to issue a payment notice, the contractor may issue a default payment notice. The final date for payment is extended by the period between when the client should have issued a payment notice and when the contractor issued the default payment notice. If the client does not issue a pay less notice, they must pay the amount in the default payment notice. Pay when certified clauses are no longer allowed, and the release of retention cannot be prevented by conditions within another contract. So for example work contractors on a management contract project must have half of their retention released when their part of the works reach practical completion, not when the project as a whole reaches practical completion. This also applies to trade contractors on construction management contracts. There are also changes to the right to suspend work for non-payment or to suspend part of the works and to claim costs and expenses incurred and extension of time resulting from the suspension.
36
You state that the contracts you use should specify the preferred method of ADR – what method is specified in the contracts you use and what are the benefits of this method?
JCT MW = Arbitration Arbitration, a form of alternative dispute resolution (ADR), is a way to resolve disputes outside the judiciary courts. The dispute will be decided by one or more persons (the 'arbitrators', 'arbiters' or 'arbitral tribunal'), which renders the 'arbitration award'. An arbitration decision or award is legally binding on both sides and enforceable in the courts, unless all parties stipulate that the arbitration process and decision are non-binding
37
What is the difference between arbitration and adjudication?
Arbitration is a procedure in which both sides agree to let an impartial third party, the arbitrator, decide the case. The arbitrator may be a lawyer, or may be an expert in the field of the dispute, or in some cases, an arbitration panel. The arbitrator’s decision, known as an award, is legally binding and can be enforced through the courts. Normally, there is no appeal, however there are exceptions in which appeals may be accepted. In adjudication, the decision is the responsibility of a third party adjudicator selected by the parties to the dispute. Adjudication decisions are binding unless and until they are revised by subsequent arbitration or litigation after practical completion, or by agreement between the parties (hence the term 'pay now argue later'). There is no right of appeal and limited right to resist enforcement. Generally, adjudicators do not have the power to award costs (other than their own fees and expenses). Adjudication must adhere to strict timescales and typically takes up to 28 days.
38
What is the conflict avoidance pledge CAP you mention?
Five of the UK’s leading professional bodies for construction and engineering have joined together to help the industry reduce the costs of conflict, and deliver major infrastructure and property development projects on time and on budget.
39
What is a dispute management board?
Dispute Boards are designed to avoid conflict and, if disputes do arise, deal with them quickly and effectively. The purpose of a Dispute Board is to save money, ensure the project is delivered on time and on budget, and to help to maintain relationships
40
Advantages of using dispute boards?
* Confidentiality – Any disputes and decisions will remain confidential. * Expertise – Members of the Dispute Board will have been selected for their knowledge and expertise before a dispute has arisen. * Flexibility – Parties can agree the procedure in advance and can agree any changes to it during the course of the project. * Prevention of Disputes – The existence of the Dispute Board can prevent disputes escalating because Parties are reluctant to be seen making frivolous claims. This is an incentive for the Parties to reach a negotiated settlement between them. * Relationships – Dispute Boards can help to preserve relationships, as the process is consensual and all Parties are invested in the process. * Understanding – The Dispute Board will gain a good working knowledge of the project as they will undertake regular site visits and create a relationship with team members. When a dispute arises, the Board will have a much better understand than a Tribunal, for example, which would only be appointed after a dispute has arisen.
41
What is the RICS dispute resolution service?
RICS Dispute Resolution Service (DRS) is the world’s oldest and largest provider of alternative dispute resolution (ADR) services in the land, property and construction industries. Over the last four decades, DRS has appointed dispute resolvers in nearly a quarter of a million cases. Internationally, DRS resolves around $2 billion US dollars’ worth of disputes every year – keeping these cases out of the courts.
42
What dispute resolution is detailed in the JCT MW contract?
Adjudication | However, negotiation and mediation should be considered first.
43
What is included in the RICS conflict avoidance and dispute resolution guidance Note?
``` Conflict avoidance processes Three pillars of dispute resolution Dispute resolution techniques ADR Standard form contracts Conflict Avoidance Dispute Resolution Procedures Dispute Escalation Clauses Interim Valuations and Claims ```
44
Name some conflict avoidance processes?
``` Good Management Clear Contract Documentation Partnering and Alliancing Good Payment Practice Record Keeping Regular reporting and proactivity ```
45
What are the three pillars of dispute resolution?
1 negotiation – the problem-solving efforts of the parties themselves 2 mediation or conciliation – a third-party intervention does not lead to a binding decision being imposed on the parties; and 3 an adjudicative process – the final outcome is determined by a third party who does impose a binding decision on the parties.
46
What is Negotiation?
The process whereby the parties work out between them how to resolve any issues that have arisen. Power to settle the dispute rests with the parties.
47
What is Mediation and Conciliation
The parties agree on an independent, third-party neutral system to facilitate discussions between them, with the goal of reaching a settlement. The power to settle remains with the parties, but the process is led by the mediator.
48
What is Expert Determination?
The parties agreed by a contract that a third party will make a binding decision on them. The terms are therefore governed by the contract. In most cases the decision of an expert will be final, and it will not be possible to appeal that decision. This means that the decision of an expert finally determines the dispute without further recourse.
49
What is Adjudication?
Adjudication under section 108 of the Housing Grants, Construction and Regeneration Act 1996 (HGRCA) was introduced in May 1998. The Local Democracy, Economic Development and Construction Act 2009 and the updated Scheme will revise some aspects of the adjudication process. It has been widely used in the construction industry and applies not only to building contracts but also to professional appointments. If the Act applies to a contract then either party may request the appointment of an adjudicator to be made within seven days of serving a Notice of Dispute, and the adjudicator has 28 days from issue of the Referral within which to issue a decision. That decision will bind the parties and in most cases be readily enforceable in the Technology and Construction Court (TCC). The TCC is the part of the High Court that deals with construction related litigation.
50
What is Arbitration?
For arbitration to apply, the contract between the parties must contain a written agreement to arbitrate. Where it applies the parties might choose to refer to or incorporate an arbitration procedure, such as the Construction Industry Model Arbitration Rules. Alternatively, the arbitration can simply be covered by the applicable legislation, such as the Arbitration Act 1996. Many jurisdictions around the world contain legislation dealing with arbitration, often based upon the United Nations Commission on International Trade Law (UNCITRAL) Model Arbitration Law.
51
What is Litigation?
The courts have inherent jurisdiction to hear a dispute in respect of just about anything. In the absence of any other procedure, the parties will have a right to refer their matter to an appropriate court. The procedure is governed by the Civil Procedure Rules, and the nature, complexity and value of the dispute will determine which court will hear a particular dispute. Courts have the widest jurisdiction and in addition to determining disputes and declarations, they can also issue Charging Orders, summon witnesses and involve the third parties in the dispute as necessary
52
What are dispute boards?
dispute boards sit somewhere between avoidance and dispute resolution. Their genesis is in Dispute Review or Recommendation Boards (DRBs). Three dispute board members are appointed at the start of a project. They become familiar with the project by reviewing some of the project documentation and also regularly visiting the site during the course of the works. If and as issues arise they can be asked for their non-binding recommendation. This may relate to general disagreements or disputes. Often their recommendations are used to resolve disputes between the parties, thus avoiding formal disputes. Dispute Adjudication Boards (DABs), on the other hand, follow a very similar pattern but they make formal written decisions which bind the parties in respect of any disputes that arise. There is therefore a clear distinction between a DRB and DAB. Generically they are called DBs. There is one variation on the theme and that is a combined dispute board which was developed by the International Chamber of Commerce (ICC). The ICC’s Combined Dispute Board (CDB) procedure provides for recommendations or decisions. The parties may request the dispute board to deliver either a recommendation or a binding decision. If the parties cannot agree then a dispute board can decide whether simply to issue a non-binding recommendation or a written binding decision.
53
What are Alternative Dispute Resolutions? ADR
ADR predominantly means alternative dispute resolution, and refers to processes which are alternatives to the traditional binding dispute resolution procedures of litigation and arbitration. It is alternative in the sense that it is providing a faster and more economic dispute resolution procedure. Originally ADR was used to describe a consensual alternative approach, which helps to maintain business relationships. More broad definition could include adjudication, negotiation or mediation, or indeed some other form of contractual dispute resolution technique. The important point is that the appropriate dispute resolution procedure should aim to resolve the dispute in an appropriate economic manner, taking into account the circumstances of the dispute. Business relationships should be maintained, while resolving disputes at the lowest cost and within a sensibly fast timetable. Confidentiality can be maintained, as indeed should flexibility in the process. This should lead to a greater satisfaction with the dispute resolution procedure for the parties.
54
Is adjudication binding?
Adjudication decisions are binding unless and until they are revised by subsequent arbitration or litigation after practical completion, or by agreement between the parties (hence the term 'pay now argue later'). There is no right of appeal and limited right to resist enforcement. Generally, adjudicators do not have the power to award costs (other than their own fees and expenses). Adjudication must adhere to strict timescales and typically takes up to 28 days.