Conflict Flashcards
1
Q
Conflict
A
Prioritised patient getting what they need
This highlights my leaderships which managed this situation
2 things I want to highlight are
Importance of calling out inappropriate behaviours at work
Highlighting importance of being civil to colleagues for a better working environment
George’s professional standards**
2nd thing: underpinning bad behaviour is stress, used my comm skills to understand and improve the situation
