Concepts Exam 2 Flashcards
Documentation that tracks variances from the clinical pathway
case management system charting
Documentation of the nursing process, treatment, and associated care.
charting
Charting that focuses on deviations from predefined norms, using preset protocols and standards of care.
charting by exception
The entering of provider orders into the medical record via computer, eliminating translation error due to poor handwriting or due to human translation error.
computerized provider order entry (CPOE)
A health record entered into a computer’s software program that is updated via the computer.
electronic health record (EHR)
Charging that centers on the patient from a positive perspective and having three components data, action, and response.
focus charting
A record that contains all orders, tests, treatments, and care that occurred during the time a person was under the care of a health care provider.
medical record (chart)
A method of charting in which “P” means problem identification, “I” means interventions, and E” means evaluation
PIE charting
Charting that focuses on patient status, emphasizes the problem solving approach to patient care, and provides a method for communicating what, when, and how things are to be done in order to meet the patient’s needs.
problem oriented medical record (POMR) charting
Standard procedures.
protocols
Charting that is organized by the “source” or author of the documentation.
source oriented (narrative) charting
Listening with great concentration and focused energy
active listening
Standing up for your patient’s rights; acting in the patients behalf; being a representative of your patient.
advocate
Difficulty expressing or understanding language
aphasia
Nonverbal communication
body language
the exchange of information and ideas by speech, writing, gesture, expression, body posture, intonation, and general appearance
communication
kept private
confidentiality
in agreement
congruent
authorize another person to do something; entrust to another
delegate
the ability to understand by seeing the situation from another’s perspective
empathy
return of information and how it was interpreted
feedback
berbal and nonverbal messages that do not agree
incongruent
information put in
input
promotes understanding between the sender and the receiver.
therapeutic communication
encourages pt to continue or elaborate
general leads
encourages pt to elaborate rather than answer in one or two words
open ended questions or statements
shows caring, concern and readiness to hlep
offering self
restates in different words what the pt said; encourages further communication on that topic
restatement
reflects received message back to pt. also encourages further verbalization of feelings. reflects feelings. can also be used if pt is unable to verbalize or if nonverbal information is incongruent with verbal
reflection
seeks clarification about the source of the upset feeling. helps the pt clarify thoughts or ideas
seeking clarification