Computers

Question 1

Website was down

Answer 1

The website was not functional, or was not online

The bank’s website was down.

Question 2

Notice on the home page

Answer 2

There was a notice on the home page that they were doing some scheduled maintenance on the system.

Question 3

Surfing/browsing the web

Answer 3

I really enjoy surfing/browsing the web and using social media.

Question 4

Pressing the wrong key and accidentally deleting an important file

Answer 4

My grandmother is a little bit afraid of pressing the wrong key and accidentally deleting an important file, but I told her that we can always recover the file from the recycling bin.

Question 5

The computer freezes or locks up

Answer 5

I explained that if the computer freezes or locks up, she can simply restart/reboot the computer.

Question 6

Run scan

Answer 6

I installed a program that periodically runs scans for viruses and spyware to ensure that her computer hasn’t been infected