CompTIA A+ 1002

Question 1

Best use case scenario for Chrome OS Device

Answer 1

Web browsing and email

Question 2

Technician implements a Group Policy change and needs to apply it without restarting the workstation - what command can be used?

Answer 2

gpupdate

Question 3

An end user requests assistance from the help desk to install new video editing software and to create several .wma files - what should the help desk consider before installing the software?

Answer 3

Status of disk space

Question 4

A new security requirement for logging on to a company network has been put in place for all users - what should a systems admin enforce to BEST meet the new requirements.

Answer 4

Strong Password
–AND–
Multi-factor Authentication

Question 5

This will increase the chance of a brute force attack succeeding.

Answer 5

Dictionary Words

Question 6

User connects a printer to a workstation and as the drivers are installed an error message displays - the default drivers are incompatible with the OS.

What should be done FIRST to troubleshoot this problem?

Answer 6

Go to

Device Manager

Question 7

Joe, a user, forgot his password and was unable to log into his workstation. He remembers it later BUT he can not log in.

What is the most likely cause?

Answer 7

Locked out account.

Question 8

User reports that a phone battery does not last the entire day and the phone’s navigation is slow. What should be done FIRST to troubleshoot?

Answer 8

Examine the running apps.

Question 9

What is the proper way to dispose of batteries?

Answer 9

Recycle

Question 10

To prevent electrical damage to a PC while working on it. Which should be disconnected before work begins

Answer 10

Power Cable