Component 1 Booklet 12 Flashcards

1
Q

What are incentives?

A

Something that the business can use to encourage/motivate their workplace

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2
Q

What are wages?

A

Payments made to staff which are based on a hourly rate

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3
Q

What are salaries?

A

Payments made to staff that are based on an annual rate

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4
Q

What are piece rates?

A

A payment system where employees are paid an agreed rate for every item they produce

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5
Q

What is commission?

A

Payment made to the employee which is a percentage of the sale price

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6
Q

What is a fee?

A

Payments made for one off tasks.Tasks are often geared towards the needs of the client

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7
Q

What are fringe benefits?

A

Additional perks over and above the wage/salary paid,such as company car,staff discount,subsidised catering

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8
Q

What is PRP(performance related past)?

A

Workers are paid a higher amount if they achieve the certain targets set by the employer

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9
Q

What is profit sharing?

A

Links part of the employees pay to the profits made by the company.They will often start on a lower salary than they might otherwise expect.

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10
Q

What is Share ownership?

A

Staff are given shares in the company that they work for

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11
Q

What is profit related pay?

A

Employees are paid a cash bonus as a proportion of the annual profits of a company

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12
Q

What are employees needs from the work environment?

A
  • chance to take responsibility
  • opportunities to develop skills
  • recognition
  • basic needs to be met,health and safety etc
  • guaranteed hours
  • appropriate time allowances
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13
Q

What are the non financial methods of motivation?

A
  • job design and redesign
  • job enlargement
  • job rotation
  • job enrichment
  • empowerment
  • team working
  • quality circles
  • achieving work-life balance
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14
Q

What is job design and redesign?

A

Jobs should include complete tasks that are of interest to the worker and challenging,which allow decision making

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15
Q

What is job enlargement?

A

Increasing the number of tasks completed by a worker.

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16
Q

what is job rotation?

A

Changing workers tasks which are completed at regular intervals.

17
Q

What is job enrichment?

A

Giving workers more control over the tasks that they complete,and allowing workers to complete tasks that have a meaning and are completing themselves

18
Q

What is team working?

A

Working in a group of people to achieve a common goal

19
Q

What are quality circles?

A

Groups of workers that meet on a regular basis to discuss problems in the manufacturing of service

20
Q

What is meant by achieving a work-life balance?

A

There is An increasing need for employers to support employees in achieving a work life balance