Competencies Flashcards
Scatter diagrams are used to show relationships between two variables: in this case, education level and performance rating.
Scatter diagrams are used to show relationships between two variables: in this case, education level and performance rating.
A valid test accurately reflects the content of the job. The skills and aptitudes required for successful exam performance are aligned with the skills and aptitudes required for successful job performance.
A valid test accurately reflects the content of the job. The skills and aptitudes required for successful exam performance are aligned with the skills and aptitudes required for successful job performance.
High-context cultures derive value from nonverbal cues.
High-context cultures derive value from nonverbal cues.
Porter’s “Five Forces” framework helps strategists understand the competitive forces at work in their industries so that they can assess the strengths and weaknesses of their own competitive position.
Porter’s “Five Forces” framework helps strategists understand the competitive forces at work in their industries so that they can assess the strengths and weaknesses of their own competitive position.
It is imperative that HR management carefully evaluate the organization’s selection process to make certain that it is reliable, valid, equitable, and cost-effective. For an instrument to provide reliability, it must have a high degree of consistency. Validity measures the degree to which inferences made from an interview or a test are correct and accurate. In other words, did the interview measure only job-related issues that predict performance on the job? Does a test measure what it was intended to measure?
It is imperative that HR management carefully evaluate the organization’s selection process to make certain that it is reliable, valid, equitable, and cost-effective. For an instrument to provide reliability, it must have a high degree of consistency. Validity measures the degree to which inferences made from an interview or a test are correct and accurate. In other words, did the interview measure only job-related issues that predict performance on the job? Does a test measure what it was intended to measure?
Since new or evolving strategies may require new types or levels of performance, targets for measurement should be reviewed regularly and revised as needed. Only strategically significant aspects of performance should be measured to avoid being overwhelmed with data. Measures should be mindful of both past and future performance, and data should be shared to stimulate performance improvement.
Since new or evolving strategies may require new types or levels of performance, targets for measurement should be reviewed regularly and revised as needed. Only strategically significant aspects of performance should be measured to avoid being overwhelmed with data. Measures should be mindful of both past and future performance, and data should be shared to stimulate performance improvement.
Implicit culture deals with attitudes and beliefs, not tangible things like language, dress, rituals, life styles, and food. The view toward power is an example of implicit culture.
Implicit culture deals with attitudes and beliefs, not tangible things like language, dress, rituals, life styles, and food. The view toward power is an example of implicit culture.
Change is difficult, so if organizational effectiveness and development initiatives are presented as a way to increase the competitiveness of the company or advance strategic goals, HR may gain better workforce support of the initiative.
Change is difficult, so if organizational effectiveness and development initiatives are presented as a way to increase the competitiveness of the company or advance strategic goals, HR may gain better workforce support of the initiative.
Validity indicates that there is linkage between test performance and job performance, that the test is measuring what it is intended to measure. A selection tool that offers high validity is important, because hiring an unqualified worker for this position would present a risk and the potential for a costly situation.
Validity indicates that there is linkage between test performance and job performance, that the test is measuring what it is intended to measure. A selection tool that offers high validity is important, because hiring an unqualified worker for this position would present a risk and the potential for a costly situation.
Strategic planning integrates the goals and activities of the major business units of an organization (finance/accounting, marketing/sales, operations, information technology, and human resources) and employees in order to achieve organizational success. Strategic planning is a process, not just a written project plan, that helps management focus on how to succeed.
Strategic planning integrates the goals and activities of the major business units of an organization (finance/accounting, marketing/sales, operations, information technology, and human resources) and employees in order to achieve organizational success. Strategic planning is a process, not just a written project plan, that helps management focus on how to succeed.
he organic approach to planning and implementing change relies on independent centers and multiple origins of the change within the organization. Points of origin can be at any level. Organic change radiates unevenly but accelerates when top leadership supports local change and leaders.
he organic approach to planning and implementing change relies on independent centers and multiple origins of the change within the organization. Points of origin can be at any level. Organic change radiates unevenly but accelerates when top leadership supports local change and leaders.
Relativism states that because cultures vary so greatly, there are no absolutes. Everything varies based on the situation.
Relativism states that because cultures vary so greatly, there are no absolutes. Everything varies based on the situation.
A new facility may be constructed on what was once a “green field.” A new global location, built from the ground up, is often referred to as a greenfield operation.
A new facility may be constructed on what was once a “green field.” A new global location, built from the ground up, is often referred to as a greenfield operation.
An organization that uses cost leadership or organizational excellence tends to increase efficiency and productivity.
An organization that uses cost leadership or organizational excellence tends to increase efficiency and productivity.
Organizations often utilize mergers and acquisitions as part of a growth strategy. Divestitures are part of a retraction strategy. Centers of excellence and shared services are structural alternatives rather than growth or retraction strategies.
Organizations often utilize mergers and acquisitions as part of a growth strategy. Divestitures are part of a retraction strategy. Centers of excellence and shared services are structural alternatives rather than growth or retraction strategies.
Implementation reflects the process of strategic management. This requires clear communication of objectives to teams, coordination and support of their efforts, and control of resources.
Implementation reflects the process of strategic management. This requires clear communication of objectives to teams, coordination and support of their efforts, and control of resources.
To achieve cost leadership, an organization must be the low-cost producer in its industry. Sources of cost advantage vary depending on the industry; it may originate from economies of scale, proprietary technology, preferential access to raw materials, or reduced costs in advertising and research, among other factors. Successful low-cost producers utilize all sources of cost advantage.
To achieve cost leadership, an organization must be the low-cost producer in its industry. Sources of cost advantage vary depending on the industry; it may originate from economies of scale, proprietary technology, preferential access to raw materials, or reduced costs in advertising and research, among other factors. Successful low-cost producers utilize all sources of cost advantage.
Differentiation strategies focus on setting a product or service apart from its competition by giving it unique characteristics that consumers value. Differentiation comes from a variety of factors, including product/service features, marketing approach, and delivery system.
Differentiation strategies focus on setting a product or service apart from its competition by giving it unique characteristics that consumers value. Differentiation comes from a variety of factors, including product/service features, marketing approach, and delivery system.
Organizations that use PESTLE analysis data are much more likely to be successful because the information facilitates the ability to adapt to environmental realities that may potentially impact employee engagement.
Organizations that use PESTLE analysis data are much more likely to be successful because the information facilitates the ability to adapt to environmental realities that may potentially impact employee engagement.
Quality issues can be solved by using Six Sigma tools. Six Sigma is a strategy that identifies and removes the causes of defects and errors in manufacturing and business processes. Other business problems that can be solved by using Six Sigma include too much variation, challenging root cause identifications, numerous technical considerations, and other complex issues. Lean Six Sigma is a strategy that eliminates waste and improves process flows.
Quality issues can be solved by using Six Sigma tools. Six Sigma is a strategy that identifies and removes the causes of defects and errors in manufacturing and business processes. Other business problems that can be solved by using Six Sigma include too much variation, challenging root cause identifications, numerous technical considerations, and other complex issues. Lean Six Sigma is a strategy that eliminates waste and improves process flows.
An environmental scan identifies and interprets data external to the organization. Competitive threats are an example of a factor in the organization’s external environment. The remaining factors affect the performance of the organization but are part of its internal environment.
An environmental scan identifies and interprets data external to the organization. Competitive threats are an example of a factor in the organization’s external environment. The remaining factors affect the performance of the organization but are part of its internal environment.
The balanced scorecard measures an organization from four perspectives. The customer perspective captures the ability of the organization to provide quality goods and services, the effectiveness of their delivery, and overall customer service and satisfaction. Designing clear long-range objectives could be an activity under the financial perspective, monitoring processes an issue that would be considered from the perspective of internal business processes, and analyzing employee abilities a factor under learning and growth.
The balanced scorecard measures an organization from four perspectives. The customer perspective captures the ability of the organization to provide quality goods and services, the effectiveness of their delivery, and overall customer service and satisfaction. Designing clear long-range objectives could be an activity under the financial perspective, monitoring processes an issue that would be considered from the perspective of internal business processes, and analyzing employee abilities a factor under learning and growth.
The balanced scorecard is designed to provide a concise picture of an organization’s performance from the perspectives of various stakeholders. The key areas assessed in a balanced scorecard are finance, customers, internal business processes, and learning and growth.
The balanced scorecard is designed to provide a concise picture of an organization’s performance from the perspectives of various stakeholders. The key areas assessed in a balanced scorecard are finance, customers, internal business processes, and learning and growth.
Strategic drift occurs when an organization fails to recognize and respond to changes in its environment that necessitate strategic change.
Strategic drift occurs when an organization fails to recognize and respond to changes in its environment that necessitate strategic change.
The best objective defines a specific and reasonable action (understand the problem and solicit possible solutions from employees) and sets a date by which the task will be accomplished. Developing and launching a program may be overly ambitious and misguided at this stage. The objective about e-mail surveys is not ambitious enough and contains no time frame. Improving employees’ assessments is a goal and does not describe how the goal will be accomplished.
The best objective defines a specific and reasonable action (understand the problem and solicit possible solutions from employees) and sets a date by which the task will be accomplished. Developing and launching a program may be overly ambitious and misguided at this stage. The objective about e-mail surveys is not ambitious enough and contains no time frame. Improving employees’ assessments is a goal and does not describe how the goal will be accomplished.
While all of these actions play a role in strategic planning, they do not all take place during strategy formulation, which is the first phase of the strategic planning process. This phase of the process is dedicated to the development of a mission statement, vision, and values, which guide the rest of the strategic planning process and the activities to come. The remaining activities take place in the development, implementation, and evaluation phases.
While all of these actions play a role in strategic planning, they do not all take place during strategy formulation, which is the first phase of the strategic planning process. This phase of the process is dedicated to the development of a mission statement, vision, and values, which guide the rest of the strategic planning process and the activities to come. The remaining activities take place in the development, implementation, and evaluation phases.
