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Policy And SOP's > Company Officer > Flashcards

Company Officer Flashcards

1
Q

Change may include the addition of new equipment, apparatus, communication systems, extinguishing agents, or computerization

A

Technology

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2
Q

The terms Divisions and Groups are _______ ______ ________ components that a simple unit and/or resources for a common purpose.

A

Tactical level management

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3
Q

The _______ ___ ______ is a formal part of the process that continues to monitor the changes affect.

A

Follow up program

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4
Q

A program in which an individual can learn a particular skill set y following an Active Practitioner in the field.

A

Job Shadowing

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5
Q

Reasons to resist change:

The supervisor maintains team spirit as the group accomplishes it objectives.

A

Performing

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6
Q

Higher level of skill performance when the skill has been internalized due to repetition and experience in performing the skill in actual incidents.

A

Mastery

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7
Q

Reasons to resist change:

Employees are not aware of or do not hold the same vision for the goals of the organization.

A

Lack of shared vision

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8
Q

Usually starts with training and/or education. It may also be used to correct the first instance an employee fails to meet performance standards or violates the rules of conduct.

A

Progressive Discipline

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9
Q

Implementing effective ________ _______ (risk reduction) is the most common method used for risk management.

A

Control measures

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10
Q

Human Factors: 3 Categories-

Includes insufficient knowledge, misunderstandings, indecision, inexperience, poor training, or failure to recognize potential hazards.

A

Lack of knowledge or skill

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11
Q

NIMS based ICS for unified Command should be used as the model for response management in the _______ _______ _______ to ensure an effective response.

A

Area contingency Plan

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12
Q

A person who leads a change project or initiative

A

Change agent

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13
Q

______ _____ is a product of more complete combustion, and it appears on the exposed sides of the remaining debris.

A

White Ash

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14
Q

In fast moving, complex operations, a span of control of no more than ___ DG’s is recommended.

A

5 DG’s

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15
Q

A ____ is defined as two or more persons with common goals that may or may not be explicitly stated.

A

Group

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16
Q

Process of directing individuals skills performance.

A

Coaching

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17
Q

Change in the skills, performance, attitudes, behaviors, or cultures of the work force to meet the force of change

A

People

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18
Q

Damage to the top section of the windshield indicates the fire spread from __________

A

Passenger compartment to the engine compartment

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19
Q

Budget intended to fund large one time expenditures

A

Capital budget

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20
Q

Reasons to resist change:

Employees are more concerned about their own situations than with the organization.

A

Self Interest

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21
Q

ICS Forms:

Lists the basic radio channel assignments for use during the incident.

A

Incident Radio Communications plan ICS 205

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22
Q

Typical Fire Patterns:

Undamaged surface within an otherwise fire damaged area,
possibly resulting from objects shielding the surface from the effects of the fire, generally used to refer the fire investigator to where large objects such as furniture work positioned before the fire.

A

Protected areas

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23
Q

Consist of corrective measures that are used to get employees to meet standards and adhere to policies.

A

Disciplinary Acitons

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24
Q

The _____ ________ must develop at a pace that stays ahead of the tactical deployment of resources.

A

Command Organization

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25
Q

Guide for the Evaluation of Fire Risk Assessment

A

NFPA 551

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26
Q

Increased understanding in the third stage leads to an increased commitment.

A

Commitment

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27
Q

If any line item contains an unusual request for proposes a funding increase, the justification should include a _______ ______ _______ and any relevant background search.

A

Budgetary need summary

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28
Q

Most common motives & motive indicators w/ Incendiary Fires:

Usually set by two or more individuals (often juveniles)

A

Vandalism

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29
Q

The ________ _______ is responsible for the safety of all personnel assigned to the unit or under the officers command at an emergency incident.

A

Company Officer

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30
Q

Between the ages of __ and ___ years, the majority of fires that children set is the result of psychological conflicts, such as revenge, anger, need for attention.

A

8 and 13 years of age

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31
Q

Building a _______ _______ is the best support mechanism the IC can use to balance managing personnel and incident needs.

A

Command Organization

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32
Q

Reasons to resist change:

Employee distrust can be directed toward the organization’s leadership and based on prior history or future concerns.

A

Lack of trust

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33
Q

Most common motives & motive indicators w/ Incendiary Fires:

Psychological disorder in which the sufferer has an uncomfortable impulse to set fires, either to relieve tension or produce a feeling of euphoria

A

Pyromania

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34
Q

Change in the organization’s short and long term plan

A

Strategic

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35
Q

The ________ provides a training tool as well as the basis for future planning for emergency responses.

A

Post Incident Analysis (PIA)

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36
Q

Unplanned, uncontrolled but usually avoidable events resulting from unsafe acts and/or unsafe occupational conditions, either of which may result in injury, death, or property damage.

A

Accidents

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37
Q

The Organization’s ______ ______ _______ is responsible for the development of an organizational risk management plan

A

Chief Executive Officer

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38
Q

This step is used when an employee continues to exhibit inappropriate behavior despite earlier corrective efforts or commits a very serious violation of organizational rules as a first time offense.

A

Punitive Action

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39
Q

Most common motives & motive indicators w/ Incendiary Fires:

Monetary gain is the primary motivator for this type of incendiary fire, and total destruction of property is the ultimate goal.
Multiple fires and ignitable liquids are common.

A

Profit (Fraud)

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40
Q

An _______ _______ can be used as a training exercise for the unit.

A

Informal Critique

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41
Q

The ______ determines strengths and weaknesses of the organization’s response to an emergency.

A

PIA

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42
Q

The ______ also motivates change in policies and procedures that may be outdated or ineffectual in meeting current needs of the response area.

A

Post incident Analysis (PIA)

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43
Q

This preliminary scene assessment should begin with the _____ of the structure and continue, if possible, around the entire scene, including the ______

A

Exterior

Roof

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44
Q

___________ can be formal or Informal

A

Post Incident Critiques

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45
Q

Fuel that is first set on fire by the heat of ignition

Key component in making fire cause determination

A

Material first ignited

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46
Q

The ____ _________ _______ is an opportunity to reinforce positive performance or to generate change in an employees behavior in order to meet the organization’s expectations.

A

Job Performance Evaluation

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47
Q

Reasons to resist change:

The group establishes its own set of norms and values that each member excepts and adheres to during this stage.

A

Norming

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48
Q

The change process should be viewed _____ rather than _____

A

Cyclical rather than linear

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49
Q

The Company officer or designated subordinate guides the individual through any new activities, reinforces correct behavior, and redirects incorrect behavior.

A

Coaching

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50
Q

Originate from political decisions, economic trends, community service demands, change in technology, and change in the demographics of the community, among others.

A

External forces

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51
Q

One management challenge many fire officers may face is _________ in the unit or organization.

A

Managing change

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52
Q

Process used to record the history of a piece of evidence; all documents should include the name or initials of the person collecting evidence.

A

Chain of Custody

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53
Q

Personnel costs, new equipment, apparatus maintenance, repairs to existing facilities, supplies and equipment for new or ongoing projects.

A

Line item form may include:

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54
Q

Typical Fire Patterns:

Fire pattern found on non combustible surfaces where there has been direct contact with or intense radiant heat on the surface; the direct flame contact burns away any accumulated soot or smoke deposits on the surface, leaving demarcation lines.

A

Clean burns

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55
Q

Change in the organization’s Design

A

Structure

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56
Q

_________ ________ is one of the most important skills for an officer to acquire and maintain.

A

Behavioral Management

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57
Q

Provides ventilation for non emergency services workers

A

Fire Department

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58
Q

A sense of ______ is very important to group integrity.

A

Continuity

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59
Q

The classification used when the specific cause has not been determined to a reasonable degree of probability.

A

Undetermined

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60
Q

An assessment of an employees performance against an organizations standards that are conducted at the end of a given period of time such as a probationary period.

A

Summative evaluation

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61
Q

NFPA ______ requires the company officer to understand how local governments enact laws

A

1021

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62
Q

______ is often on of the most dangerous phases in incident management.

A

Transfer of Command

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63
Q

V shaped pattern may have been during the _________

A

Incipient phase

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64
Q

The ________ is the most basic reason and the source or origin for the accident.

A

Root cause

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65
Q

Reasons to resist change:

Employees experience anxiety when they need to learn a new skill, technique, process, procedure, or equipment.

A

Learning Anxiety

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66
Q

Reasons to resist change:

Conflict may result as members jockey for informal leadership or try to exert their own influence over the group.

A

Storming

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67
Q

Standard on Fire Department Infection Control Program

A

NFPA 1581

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68
Q

A ______ level assignment comes with the authority to make decisions and assignments within the boundaries of the overall plan and safety and safety conditions

A

Tactical level

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69
Q

Performance feedback may be provided on a _______ or ________ basis to allow an individual to alter or improve performance before an annual evaluation.

A

Quarterly or semi-annual

70
Q

Labor management contracts and contacts for services that an organization is obligated to provide, such as mutual or automatic response.

A

Contractual requirements

71
Q

After the exterior examination has been competed, an interior examination should begin working from the area of _____ damage to the areas of _______ damage.

A

Least

Greatest

72
Q

_______ fire patterns show movement on the vehicles body panels, such as the hood, fenders, doors, roof, and trunk. These fire patterns appear as “ripples” extending from a particular compartment as the fire progresses across the vehicle body panels.

A

Radial appear as ripples

73
Q

Avoiding the activity that creates the risk

A

Risk Avoidance

74
Q

The first Priority when dealing with any injury, job related illness, or health exposure is to ____________

A

Provide medical assistance to the affected individual.

75
Q

Recommend Practice in Fire and Emergency Services Organization Risk Management

A

NFPA 1250

76
Q

Standard for Fire Officer Professional Qualifications

A

NFPA 1021

77
Q

Most children under the age of __ experiment with fire out of curiosity, usually resulting in Accidental fires.

A

7 years

78
Q

Fire that do not involve a deliberate human act to ignite or spread the fire into an area where the fire should not be

A

Accidental

79
Q

______ _______ commonly form and exist within formal groups

A

Informal subgroups

80
Q

The crisis phase between the age of __ and __ years of age, and usually involves the arrest and detention of the fire setter.

A

15 and 18 years

81
Q

Most common motives & motive indicators w/ Incendiary Fires:

An individual or a group of protesters may target a government, an ethnic or religious group, or a facility that operates in opposition to their cause.

A

Extremism (Terrorism)

82
Q

ICS Forms:

Description of the ICS table of organization, including the units and agencies involved

A

Organization Assignment List ICS 203

83
Q

Typical Fire Patterns:

Fire pattern that is the result of fire burning downward through the floor surface above the joist.

A

Saddle burns

84
Q

_________ usually occur immediately after termination of the incident and prior to leaving the incident scene.

A

Post Incident Critiques

85
Q

Basic skill able to meet minimum requirements

A

Competency

86
Q

Mechanism or initial energy source employed to initiate combustion, such as a Spark that provides a means for the initiation of self sustained combustion

A

Ignition source

87
Q

ICS Forms:

Provides information on the location and staffing of the incident medical aid station, types of ambulance resources available, location of on-site ambulances, and contact info for hospitals

A

Medical Plan ICS 206

88
Q

A state in which the government functions with the common consent of people

A

Commonwealth

Kentucky
Mass.
Penn.
Virginia

89
Q

_____ ______ usually define common goals in a written document

A

Formal Groups

90
Q

Groups that have a positive self image, sometimes called ______ __ ______, tend to be higher in achievers

A

Esprit de corps

91
Q

Most common motives & motive indicators w/ Incendiary Fires:

Some fire setters commit arson in order to have the private satisfaction of being the one who created a situation requiring the response of the fire service.

A

Excitement (Vanity)

92
Q

When the threat of the change becomes real people start to resist it

A

Resistance

93
Q

Guidance starts with a session between the company officer and a new member of the unit. The officers expectations are stated positively and behavioral limitations are set.

A

Counseling

94
Q

Typical Fire Patterns:

Pattern with no common shape in which the fire followed the path of available fuels.

A

Irregular patterns on floors

95
Q

Most common motives & motive indicators w/ Incendiary Fires:

Fire set because of personal or professional vendettas fall into the largest category of arson fires and account for ___ % of the total Arson Problem.

A

Revenge

50%

96
Q

_______ investigations should be objective, impartial and directed toward fact finding not fault finding.

A

Accident

97
Q

Determine the Company officers ability to deal effectively with the informal group

A

Group Dynamics

98
Q

ICS Forms:

Clearly stated and measure able objectives to be achieved in a specific time interval.

A

Incident objectives ICS 202

99
Q

Each Fire and Emergency Service Organization should operate within the parameters of a _______ _______ ______

A

Risk Management Plan

100
Q

__________ discipline results when reasonable rules of conduct are established and are fairly and consistently applied

A

Positive (Constructive)

101
Q

Human Factors: 3 Categories-

Includes problems of hearing, sight, weight, height, illness, allergies, slow reactions, disabilities, intoxications, or physical limitations in general.

A

Physically unsuited

102
Q

To maintain order through training and/or the threat or imposition of sanctions; setting and enforcing the limits or boundaries for expected performance.

A

Discipline

103
Q

Typical Fire Patterns:

Fire Pattern created when structural components such as wood studs or trim are exposed to flames; sharp edges of the component are often burned away on the side of the component that the heat source.

A

Pointers or arrows

104
Q

Most common motives & motive indicators w/ Incendiary Fires:

Used as a tool to destroy evidence of another crime is most generally associated with burglary, homicide, and embezzlement. The attempt to cover burglary is most common with the fire set at the location where evidence, such as fingerprints.

A

Crime concealment

105
Q

Typical Fire Patterns:

Fire Patten left as a result of the way the fire was extinguished during fire suppression efforts.

A

Suppression Generated

106
Q

Stages of development:

As relationships within the crew grow, trust and respect develop and the members begin to see themselves as a part of the group.

A

Forming

107
Q

________ action is always done in writing.

A

Corrective

108
Q

Human Factors: 3 Categories-

Includes willful disregard, recklessness, irresponsibility, laziness, disloyalty ect.

A

Improper Attitude

109
Q

Typical Fire Patterns:

Fire pattern that can vary widely in appearance and was created by ventilation introduced to a fire.

A

Ventilation generated

110
Q

Reasons to resist change:

When employees routines or environments are disrupted, it causes them to feel insecure and unsure how the change will affect them or their other members of the workforce.

A

Uncertainty

111
Q

The ______ _______ duty is to change the attitude and behavior of responders.

A

Company Officer’s

112
Q

ICS Forms:

Specific unit tactical assignment divided by branch, division, and group

A

Assignment list ICS 204

113
Q

Company officers should also determine and document the vehicles ____ ____ when it burned.

A

Rest angle

114
Q

People gain a better understanding of the potential change through training

A

Exploration

115
Q

An additional alarm, such as a second or third, this is a call for additional assistance or response.

A

Multiple alarm

116
Q

Typical Fire Patterns:

Any or a number of fire pattens created as a result of the plume of gases rising above an individual fire.

A

Plume generated

117
Q

A supervisor or other superior acts as an adviser or guide to the member.

A

Mentoring

118
Q

Average product or item costs according to vendors catalogs or price lists.

A

Actual equipment, material, and service costs

119
Q

Private sector providers may introduce new programs or services with which the organization wants to become involved.

A

New programs or services

120
Q

_________ _______ ________ are formal systematic procedures for appraising employees abilities and accomplishments within the organization.

A

Personnel evaluation programs

121
Q

Involves corrective action when an employee disobeys the established rules or performance requirements

A

Negative Discipline

122
Q

Statistic verify that ______ _____ and _____ are the leading cause of fire and emergency responder fatalities.

A

Cardiac Arrest and strokes

123
Q

______ ______ are an individual’s attributes or personal characteristics that cause the individual to be involved in more or fewer accidents than other people

A

Human factors

124
Q

Policies and procedures that are put in writing outline the organization’s expectations based on the organizational model and the ____ and _______ plans

A

Strategic and operational plans

125
Q

______ ______ is one of the greatest influences on the success of the group.

A

Group Image

126
Q

Standard on the Rehabilitation Process for the members during Emergency Operations and Training Exercises

A

NFPA 1584

127
Q

An Initial energy source that can produce enough heat over and long enough period of time to raise the temperature of a fuel to its ignition temperature.

A

Competent ignition source

128
Q

Reasons to resist change:

Employees present the feeling that they have lost control of their lives

A

Loss of control or power

129
Q

For the Company officer, _____ is the process of giving motivational correction, positive reinforcement, and constructive feedback to subordinates in order to maintain and improve their performance.

A

Coaching

130
Q

Agreement may be a simple function of the local government and not require a written document to verify it, although a document may aid in establishing command and control detail.

A

Internal Aide

131
Q

The Second Step is applied when an employee repeats a violation for which preventative action was taken or commits a different violation.

A

Corrective Action (Written Reprimand)

132
Q

A fire deliberately set under circumstances in which the responsible party knows that the fire should not be ignited.

A

Incendiary

133
Q

May begin with assigning a more experienced member to work with a new member.

A

Providing Peer assistance

134
Q

____________ is key to growth, not only for the employee but in helping the organization develop future leaders in the organization’s succession plan.

A

Professional development

135
Q

Typical Fire Patterns:

Fire pattern that occurs after flashover or after a fire has burned for a long period of time; in which almost all vertical and horizontal surfaces in the compartment will show signs of damage.

A

Full Room Involvement

136
Q

Influential members, such as the Fire Chief of the Department, President of the labor organization, Branch/Division Heads, members of the governing board, or heads of other departments, depending on the type of change that is required.

A

Key actors

137
Q

Individual who has demonstrated the skills and knowledge necessary to conduct, coordinate, and complete an investigation.

A

Fire Investigator

138
Q

Originate within the unit or organization and include changes that are created by the delegation of responsibility, periodic performance reviews, organizational restructuring, and realignment of duties and tasks to meet the changes that external forces drive.

A

Internal forces

139
Q

_______ are the organizational level having responsibility for operations within a Defined Geographical Area

A

Division

140
Q

The transfer of command should be done __ _____ at the incident command post, if possible.

A

In person

141
Q

Each Company officer II should be trained, at a minimum, to ICS level ____ although ICS ____ is recommended.

A

200

300 recommended

142
Q

Provides medical support for firefighters and civilians

A

Emergency Medical services

143
Q

Guide for Fire and Explosion Investigations

A

NFPA 921

144
Q

The direction in which the slope faces.

A

Aspect

145
Q

Reasons to resist change:

The final stage is the termination of the group task. It includes acknowledging the groups accomplishments.

A

Adjourning

146
Q

Provides traffic or crowd control

A

Police Deparment

147
Q

Physically transferring the risk to someone else or purchasing insurance.

A

Risk Transfer

148
Q

Attempt to correct the inappropriate behavior as soon as it is discovered and prevent it from becoming a pattern or progressing to a more serious offense.

A

Preventative Action ( Oral Reprimand)

149
Q

ICS ____ form- Tactical Worksheet (Incident Briefing)

A

201

150
Q

Damage to the lower portion of the windshield indicates the fire spread from __________

A

Engine to passenger compartment

151
Q

Should be timely when the need becomes apparent

A

Personnel Evaluations

152
Q

Provides Heavy equipment for collapse and trench rescue operations.

A

Public works

153
Q

The ______ Involves the overall command of the incident

A

Strategic level

154
Q

Area where the ignition source and material first ignited actually came together

A

Area of Origin

155
Q

Budget intended to fund the day to day operations of the Dept. of agency

A

Operating budget

156
Q

________ _______ _______ should always be positive in nature, taking into account the different personalities present.

A

Post Incident Critiques

157
Q

Condition, substance, or device that can directly cause injury or loss

A

Hazard

158
Q

Likelihood of suffering harm from a hazard

A

Risk

159
Q

____ level refers to those activities assigned to specific resources that results in the accomplishment of tactical level requirement.

A

Task

160
Q

Incidents that resulted in firefighter injuries or fatalities may be indicators of areas where training within the organization needs to be reviewed

A

Injury reports and fire losses

161
Q

Reasons to resist change:

Employees experience layoffs, work schedule changes, or transfers between workgroups.

A

Fear of loss

162
Q

____ are an organizational level responsible for a Specific Functional Assignment

A

Groups

163
Q

Standard on Disaster/Emergency Management and Business Continuity Programs

A

NFPA 1600

164
Q

Fires, such as those that lighting, storms, or floods cause, where human intervention has not been involved in the ignition process.

A

Natural

165
Q

People refuse to believe that a change will affect them

A

Denial

166
Q

Officers and responders alike are guided in performing their duties by what others expect of them, this is called ______________

A

Roll Expectation

167
Q

Provides inert materials for controlling hazardous materials spills and signage for long term traffic control

A

Street Dept

168
Q

_________ _______ are sometimes a composite of individual perception of reality, responsibility, and integrity.

A

Common Values

169
Q

Primary data source to support the budget request, based on the actual cost providing service in previous budgetary cycles.

A

Organization’s financial history

170
Q

Ongoing repeated assessment conducted overtime to evaluate an employees performance against an organizations standards

A

Formative evaluation

171
Q

Typical Fire Patterns:

Fire pattern that radiant heat forms in the hot gas layer during a fire before flashover; these patterns are found when fires are extinguished before the fire has reached flashover.

A

Hot Gas Layer

Policy And SOP's (4 decks)

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