Company Officer Flashcards
Change may include the addition of new equipment, apparatus, communication systems, extinguishing agents, or computerization
Technology
The terms Divisions and Groups are _______ ______ ________ components that a simple unit and/or resources for a common purpose.
Tactical level management
The _______ ___ ______ is a formal part of the process that continues to monitor the changes affect.
Follow up program
A program in which an individual can learn a particular skill set y following an Active Practitioner in the field.
Job Shadowing
Reasons to resist change:
The supervisor maintains team spirit as the group accomplishes it objectives.
Performing
Higher level of skill performance when the skill has been internalized due to repetition and experience in performing the skill in actual incidents.
Mastery
Reasons to resist change:
Employees are not aware of or do not hold the same vision for the goals of the organization.
Lack of shared vision
Usually starts with training and/or education. It may also be used to correct the first instance an employee fails to meet performance standards or violates the rules of conduct.
Progressive Discipline
Implementing effective ________ _______ (risk reduction) is the most common method used for risk management.
Control measures
Human Factors: 3 Categories-
Includes insufficient knowledge, misunderstandings, indecision, inexperience, poor training, or failure to recognize potential hazards.
Lack of knowledge or skill
NIMS based ICS for unified Command should be used as the model for response management in the _______ _______ _______ to ensure an effective response.
Area contingency Plan
A person who leads a change project or initiative
Change agent
______ _____ is a product of more complete combustion, and it appears on the exposed sides of the remaining debris.
White Ash
In fast moving, complex operations, a span of control of no more than ___ DG’s is recommended.
5 DG’s
A ____ is defined as two or more persons with common goals that may or may not be explicitly stated.
Group
Process of directing individuals skills performance.
Coaching
Change in the skills, performance, attitudes, behaviors, or cultures of the work force to meet the force of change
People
Damage to the top section of the windshield indicates the fire spread from __________
Passenger compartment to the engine compartment
Budget intended to fund large one time expenditures
Capital budget
Reasons to resist change:
Employees are more concerned about their own situations than with the organization.
Self Interest
ICS Forms:
Lists the basic radio channel assignments for use during the incident.
Incident Radio Communications plan ICS 205
Typical Fire Patterns:
Undamaged surface within an otherwise fire damaged area,
possibly resulting from objects shielding the surface from the effects of the fire, generally used to refer the fire investigator to where large objects such as furniture work positioned before the fire.
Protected areas
Consist of corrective measures that are used to get employees to meet standards and adhere to policies.
Disciplinary Acitons
The _____ ________ must develop at a pace that stays ahead of the tactical deployment of resources.
Command Organization
Guide for the Evaluation of Fire Risk Assessment
NFPA 551
Increased understanding in the third stage leads to an increased commitment.
Commitment
If any line item contains an unusual request for proposes a funding increase, the justification should include a _______ ______ _______ and any relevant background search.
Budgetary need summary
Most common motives & motive indicators w/ Incendiary Fires:
Usually set by two or more individuals (often juveniles)
Vandalism
The ________ _______ is responsible for the safety of all personnel assigned to the unit or under the officers command at an emergency incident.
Company Officer
Between the ages of __ and ___ years, the majority of fires that children set is the result of psychological conflicts, such as revenge, anger, need for attention.
8 and 13 years of age
Building a _______ _______ is the best support mechanism the IC can use to balance managing personnel and incident needs.
Command Organization
Reasons to resist change:
Employee distrust can be directed toward the organization’s leadership and based on prior history or future concerns.
Lack of trust
Most common motives & motive indicators w/ Incendiary Fires:
Psychological disorder in which the sufferer has an uncomfortable impulse to set fires, either to relieve tension or produce a feeling of euphoria
Pyromania
Change in the organization’s short and long term plan
Strategic
The ________ provides a training tool as well as the basis for future planning for emergency responses.
Post Incident Analysis (PIA)
Unplanned, uncontrolled but usually avoidable events resulting from unsafe acts and/or unsafe occupational conditions, either of which may result in injury, death, or property damage.
Accidents
The Organization’s ______ ______ _______ is responsible for the development of an organizational risk management plan
Chief Executive Officer
This step is used when an employee continues to exhibit inappropriate behavior despite earlier corrective efforts or commits a very serious violation of organizational rules as a first time offense.
Punitive Action
Most common motives & motive indicators w/ Incendiary Fires:
Monetary gain is the primary motivator for this type of incendiary fire, and total destruction of property is the ultimate goal.
Multiple fires and ignitable liquids are common.
Profit (Fraud)
An _______ _______ can be used as a training exercise for the unit.
Informal Critique
The ______ determines strengths and weaknesses of the organization’s response to an emergency.
PIA
The ______ also motivates change in policies and procedures that may be outdated or ineffectual in meeting current needs of the response area.
Post incident Analysis (PIA)
This preliminary scene assessment should begin with the _____ of the structure and continue, if possible, around the entire scene, including the ______
Exterior
Roof
___________ can be formal or Informal
Post Incident Critiques
Fuel that is first set on fire by the heat of ignition
Key component in making fire cause determination
Material first ignited
The ____ _________ _______ is an opportunity to reinforce positive performance or to generate change in an employees behavior in order to meet the organization’s expectations.
Job Performance Evaluation
Reasons to resist change:
The group establishes its own set of norms and values that each member excepts and adheres to during this stage.
Norming
The change process should be viewed _____ rather than _____
Cyclical rather than linear
The Company officer or designated subordinate guides the individual through any new activities, reinforces correct behavior, and redirects incorrect behavior.
Coaching
Originate from political decisions, economic trends, community service demands, change in technology, and change in the demographics of the community, among others.
External forces
One management challenge many fire officers may face is _________ in the unit or organization.
Managing change
Process used to record the history of a piece of evidence; all documents should include the name or initials of the person collecting evidence.
Chain of Custody
Personnel costs, new equipment, apparatus maintenance, repairs to existing facilities, supplies and equipment for new or ongoing projects.
Line item form may include:
Typical Fire Patterns:
Fire pattern found on non combustible surfaces where there has been direct contact with or intense radiant heat on the surface; the direct flame contact burns away any accumulated soot or smoke deposits on the surface, leaving demarcation lines.
Clean burns
Change in the organization’s Design
Structure
_________ ________ is one of the most important skills for an officer to acquire and maintain.
Behavioral Management
Provides ventilation for non emergency services workers
Fire Department
A sense of ______ is very important to group integrity.
Continuity
The classification used when the specific cause has not been determined to a reasonable degree of probability.
Undetermined
An assessment of an employees performance against an organizations standards that are conducted at the end of a given period of time such as a probationary period.
Summative evaluation
NFPA ______ requires the company officer to understand how local governments enact laws
1021
______ is often on of the most dangerous phases in incident management.
Transfer of Command
V shaped pattern may have been during the _________
Incipient phase
The ________ is the most basic reason and the source or origin for the accident.
Root cause
Reasons to resist change:
Employees experience anxiety when they need to learn a new skill, technique, process, procedure, or equipment.
Learning Anxiety
Reasons to resist change:
Conflict may result as members jockey for informal leadership or try to exert their own influence over the group.
Storming
Standard on Fire Department Infection Control Program
NFPA 1581
A ______ level assignment comes with the authority to make decisions and assignments within the boundaries of the overall plan and safety and safety conditions
Tactical level
Performance feedback may be provided on a _______ or ________ basis to allow an individual to alter or improve performance before an annual evaluation.
Quarterly or semi-annual
Labor management contracts and contacts for services that an organization is obligated to provide, such as mutual or automatic response.
Contractual requirements
After the exterior examination has been competed, an interior examination should begin working from the area of _____ damage to the areas of _______ damage.
Least
Greatest
_______ fire patterns show movement on the vehicles body panels, such as the hood, fenders, doors, roof, and trunk. These fire patterns appear as “ripples” extending from a particular compartment as the fire progresses across the vehicle body panels.
Radial appear as ripples
Avoiding the activity that creates the risk
Risk Avoidance
The first Priority when dealing with any injury, job related illness, or health exposure is to ____________
Provide medical assistance to the affected individual.
Recommend Practice in Fire and Emergency Services Organization Risk Management
NFPA 1250
Standard for Fire Officer Professional Qualifications
NFPA 1021
Most children under the age of __ experiment with fire out of curiosity, usually resulting in Accidental fires.
7 years
Fire that do not involve a deliberate human act to ignite or spread the fire into an area where the fire should not be
Accidental
______ _______ commonly form and exist within formal groups
Informal subgroups
The crisis phase between the age of __ and __ years of age, and usually involves the arrest and detention of the fire setter.
15 and 18 years
Most common motives & motive indicators w/ Incendiary Fires:
An individual or a group of protesters may target a government, an ethnic or religious group, or a facility that operates in opposition to their cause.
Extremism (Terrorism)
ICS Forms:
Description of the ICS table of organization, including the units and agencies involved
Organization Assignment List ICS 203
Typical Fire Patterns:
Fire pattern that is the result of fire burning downward through the floor surface above the joist.
Saddle burns
_________ usually occur immediately after termination of the incident and prior to leaving the incident scene.
Post Incident Critiques
Basic skill able to meet minimum requirements
Competency
Mechanism or initial energy source employed to initiate combustion, such as a Spark that provides a means for the initiation of self sustained combustion
Ignition source
ICS Forms:
Provides information on the location and staffing of the incident medical aid station, types of ambulance resources available, location of on-site ambulances, and contact info for hospitals
Medical Plan ICS 206
A state in which the government functions with the common consent of people
Commonwealth
Kentucky
Mass.
Penn.
Virginia
_____ ______ usually define common goals in a written document
Formal Groups
Groups that have a positive self image, sometimes called ______ __ ______, tend to be higher in achievers
Esprit de corps
Most common motives & motive indicators w/ Incendiary Fires:
Some fire setters commit arson in order to have the private satisfaction of being the one who created a situation requiring the response of the fire service.
Excitement (Vanity)
When the threat of the change becomes real people start to resist it
Resistance
Guidance starts with a session between the company officer and a new member of the unit. The officers expectations are stated positively and behavioral limitations are set.
Counseling
Typical Fire Patterns:
Pattern with no common shape in which the fire followed the path of available fuels.
Irregular patterns on floors
Most common motives & motive indicators w/ Incendiary Fires:
Fire set because of personal or professional vendettas fall into the largest category of arson fires and account for ___ % of the total Arson Problem.
Revenge
50%
_______ investigations should be objective, impartial and directed toward fact finding not fault finding.
Accident
Determine the Company officers ability to deal effectively with the informal group
Group Dynamics
ICS Forms:
Clearly stated and measure able objectives to be achieved in a specific time interval.
Incident objectives ICS 202
Each Fire and Emergency Service Organization should operate within the parameters of a _______ _______ ______
Risk Management Plan
__________ discipline results when reasonable rules of conduct are established and are fairly and consistently applied
Positive (Constructive)
Human Factors: 3 Categories-
Includes problems of hearing, sight, weight, height, illness, allergies, slow reactions, disabilities, intoxications, or physical limitations in general.
Physically unsuited
To maintain order through training and/or the threat or imposition of sanctions; setting and enforcing the limits or boundaries for expected performance.
Discipline
Typical Fire Patterns:
Fire Pattern created when structural components such as wood studs or trim are exposed to flames; sharp edges of the component are often burned away on the side of the component that the heat source.
Pointers or arrows
Most common motives & motive indicators w/ Incendiary Fires:
Used as a tool to destroy evidence of another crime is most generally associated with burglary, homicide, and embezzlement. The attempt to cover burglary is most common with the fire set at the location where evidence, such as fingerprints.
Crime concealment
Typical Fire Patterns:
Fire Patten left as a result of the way the fire was extinguished during fire suppression efforts.
Suppression Generated
Stages of development:
As relationships within the crew grow, trust and respect develop and the members begin to see themselves as a part of the group.
Forming
________ action is always done in writing.
Corrective
Human Factors: 3 Categories-
Includes willful disregard, recklessness, irresponsibility, laziness, disloyalty ect.
Improper Attitude
Typical Fire Patterns:
Fire pattern that can vary widely in appearance and was created by ventilation introduced to a fire.
Ventilation generated
Reasons to resist change:
When employees routines or environments are disrupted, it causes them to feel insecure and unsure how the change will affect them or their other members of the workforce.
Uncertainty
The ______ _______ duty is to change the attitude and behavior of responders.
Company Officer’s
ICS Forms:
Specific unit tactical assignment divided by branch, division, and group
Assignment list ICS 204
Company officers should also determine and document the vehicles ____ ____ when it burned.
Rest angle
People gain a better understanding of the potential change through training
Exploration
An additional alarm, such as a second or third, this is a call for additional assistance or response.
Multiple alarm
Typical Fire Patterns:
Any or a number of fire pattens created as a result of the plume of gases rising above an individual fire.
Plume generated
A supervisor or other superior acts as an adviser or guide to the member.
Mentoring
Average product or item costs according to vendors catalogs or price lists.
Actual equipment, material, and service costs
Private sector providers may introduce new programs or services with which the organization wants to become involved.
New programs or services
_________ _______ ________ are formal systematic procedures for appraising employees abilities and accomplishments within the organization.
Personnel evaluation programs
Involves corrective action when an employee disobeys the established rules or performance requirements
Negative Discipline
Statistic verify that ______ _____ and _____ are the leading cause of fire and emergency responder fatalities.
Cardiac Arrest and strokes
______ ______ are an individual’s attributes or personal characteristics that cause the individual to be involved in more or fewer accidents than other people
Human factors
Policies and procedures that are put in writing outline the organization’s expectations based on the organizational model and the ____ and _______ plans
Strategic and operational plans
______ ______ is one of the greatest influences on the success of the group.
Group Image
Standard on the Rehabilitation Process for the members during Emergency Operations and Training Exercises
NFPA 1584
An Initial energy source that can produce enough heat over and long enough period of time to raise the temperature of a fuel to its ignition temperature.
Competent ignition source
Reasons to resist change:
Employees present the feeling that they have lost control of their lives
Loss of control or power
For the Company officer, _____ is the process of giving motivational correction, positive reinforcement, and constructive feedback to subordinates in order to maintain and improve their performance.
Coaching
Agreement may be a simple function of the local government and not require a written document to verify it, although a document may aid in establishing command and control detail.
Internal Aide
The Second Step is applied when an employee repeats a violation for which preventative action was taken or commits a different violation.
Corrective Action (Written Reprimand)
A fire deliberately set under circumstances in which the responsible party knows that the fire should not be ignited.
Incendiary
May begin with assigning a more experienced member to work with a new member.
Providing Peer assistance
____________ is key to growth, not only for the employee but in helping the organization develop future leaders in the organization’s succession plan.
Professional development
Typical Fire Patterns:
Fire pattern that occurs after flashover or after a fire has burned for a long period of time; in which almost all vertical and horizontal surfaces in the compartment will show signs of damage.
Full Room Involvement
Influential members, such as the Fire Chief of the Department, President of the labor organization, Branch/Division Heads, members of the governing board, or heads of other departments, depending on the type of change that is required.
Key actors
Individual who has demonstrated the skills and knowledge necessary to conduct, coordinate, and complete an investigation.
Fire Investigator
Originate within the unit or organization and include changes that are created by the delegation of responsibility, periodic performance reviews, organizational restructuring, and realignment of duties and tasks to meet the changes that external forces drive.
Internal forces
_______ are the organizational level having responsibility for operations within a Defined Geographical Area
Division
The transfer of command should be done __ _____ at the incident command post, if possible.
In person
Each Company officer II should be trained, at a minimum, to ICS level ____ although ICS ____ is recommended.
200
300 recommended
Provides medical support for firefighters and civilians
Emergency Medical services
Guide for Fire and Explosion Investigations
NFPA 921
The direction in which the slope faces.
Aspect
Reasons to resist change:
The final stage is the termination of the group task. It includes acknowledging the groups accomplishments.
Adjourning
Provides traffic or crowd control
Police Deparment
Physically transferring the risk to someone else or purchasing insurance.
Risk Transfer
Attempt to correct the inappropriate behavior as soon as it is discovered and prevent it from becoming a pattern or progressing to a more serious offense.
Preventative Action ( Oral Reprimand)
ICS ____ form- Tactical Worksheet (Incident Briefing)
201
Damage to the lower portion of the windshield indicates the fire spread from __________
Engine to passenger compartment
Should be timely when the need becomes apparent
Personnel Evaluations
Provides Heavy equipment for collapse and trench rescue operations.
Public works
The ______ Involves the overall command of the incident
Strategic level
Area where the ignition source and material first ignited actually came together
Area of Origin
Budget intended to fund the day to day operations of the Dept. of agency
Operating budget
________ _______ _______ should always be positive in nature, taking into account the different personalities present.
Post Incident Critiques
Condition, substance, or device that can directly cause injury or loss
Hazard
Likelihood of suffering harm from a hazard
Risk
____ level refers to those activities assigned to specific resources that results in the accomplishment of tactical level requirement.
Task
Incidents that resulted in firefighter injuries or fatalities may be indicators of areas where training within the organization needs to be reviewed
Injury reports and fire losses
Reasons to resist change:
Employees experience layoffs, work schedule changes, or transfers between workgroups.
Fear of loss
____ are an organizational level responsible for a Specific Functional Assignment
Groups
Standard on Disaster/Emergency Management and Business Continuity Programs
NFPA 1600
Fires, such as those that lighting, storms, or floods cause, where human intervention has not been involved in the ignition process.
Natural
People refuse to believe that a change will affect them
Denial
Officers and responders alike are guided in performing their duties by what others expect of them, this is called ______________
Roll Expectation
Provides inert materials for controlling hazardous materials spills and signage for long term traffic control
Street Dept
_________ _______ are sometimes a composite of individual perception of reality, responsibility, and integrity.
Common Values
Primary data source to support the budget request, based on the actual cost providing service in previous budgetary cycles.
Organization’s financial history
Ongoing repeated assessment conducted overtime to evaluate an employees performance against an organizations standards
Formative evaluation
Typical Fire Patterns:
Fire pattern that radiant heat forms in the hot gas layer during a fire before flashover; these patterns are found when fires are extinguished before the fire has reached flashover.
Hot Gas Layer
