Communtiy Policing

Question 0

customer service-Time delay

Answer 0

Let the customer know if there is going to be a delay don’t make them wait for response.

Question 1

What is the officers role?

Answer 1

To be a problem solver, facilitator, and communication conduit to and from the community. To be proactive and reactive to crime and crime problems

Question 2

Customer service- time management

Answer 2

Take time to do the job right. Take time or make time if you can’t find someone who can

Question 3

Customer service – follow up

Answer 3

Follow through on promises. Let the customer know their problem is important to you, give them updates about progress and don’t leave them hanging.

Question 4

Why is attitude important?

Answer 4

The officer’s attitude determines the success of community policing. It all adds up to professionalism!

Question 5

What is quality of life?

Answer 5

The amount of livability in the community or neighborhood has defined by the citizens of those areas.

Question 6

Three operational strategies

Answer 6

1. Problem solving
2. Partnership
3. Prevention

Question 7

S.A.R.A Model

Answer 7

Scanning - Analysis- Response- Assessment

Question 8

Scanning goal

Answer 8

To collect as much objective data as possible so we can create a clear and shared picture of the problem

Question 9

Definition of a problem in Scanning

Answer 9

Two or more incidents that are similar in nature. Similarities include: persons, locations, behaviors, time

Question 10

Process to solving the problem

Answer 10

1. describe the problem is it a drug problem, crime problem, environmental, location and time or persons
2. Learned about the problem: gather information by talking to people in the community, talking to officers, reading newspapers or personal observation.

Question 11

Crime triangle

Answer 11

Victim- offender- location

Question 12

The goal of analysis

Answer 12

To understand the underlying conditions creating the problem by learning about all of the players, incidents and history related to the problem

Question 13

Two basic questions to analyze problem or what

Answer 13

1. what do I want to know about this problem?

2. Who could provide an answer to the question?

Question 14

To assist the problem solvers, questions regarding the problem should revolve around what?

Answer 14

1. Location
2. Suspect/offender
3. Victims/ Complaint

Question 15

Before you can create a custom made response to fit the problem you must do what?

Answer 15

Understand all components of the problem

Question 16

The goal of Response

Answer 16

To develop a custom made response based on the analysis of the problem. Solutions can be designed to eliminate the problem, reduced a problem, reduce the harm created by the problem, deal with the problem better, remove the problem from police consideration

Question 17

Equal of Assessment

Answer 17

To measure the impact of the response of the problem.

Question 18

Five measures of success

Answer 18

1. totally eliminate the problem
2. substantially reduce the problem
3. reduce harm or fear associated with the problem
4. Improved police work response to the problem
5. redefine problem responsibility

Question 19

Three operational strategies

Answer 19

Problem-solving
Partnerships
Prevention

Question 20

What is CPTED

Answer 20

Crime prevention through environmental design