Community Pharmacy Contractual Framework

Question 1

Essential services

Answer 1

• Dispensing and repeat dispensing
• Discharge medicine service
• HLP (healthy living pharmacy)
• Support for self-care
• Signposting patients to other HCP
• Public health/healthy lifestyle promotion
• Waste medication disposal
• Clinical governance

Question 2

Clinical governance

Answer 2

• Identifiable CG lead
• Practice leaflet
• Business continuity and emergency planning
• Complaints procedure
• Clinical audits
• Patient safety and incident analysis and reporting
• Standard operating procedures
• Raising concerns
• Maintenance of patient records

Question 3

Advanced services requirements

Answer 3

• Premises accreditation consultation area
• Pharmacist knowledge/additional training

Question 4

Advanced services

Answer 4

• Contraceptive service
• Appliance use review
• Stoma appliance customisation
• New medicine service
• Flu vaccination service
• Community pharmacy consultation service (GP plus NHS 111)
• Hepatitis C testing service
• Hypertension case finding
• Stop smoking advanced service

Question 5

Locally commissioned services

Answer 5

• Minor ailments services
• Emergency hormonal contraception
• Care home service
• Stop smoking service
• Needle and syringe exchange
• Supervised consumption
• Sexual health screening
• Vaccinations
• Alcohol screening and brief interventions
• Weight management
• Falls reductions
• Independent and supplementary prescribing