communication skills Flashcards

1
Q

what is HCAB

A

human companion animal bond

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2
Q

what is meant by primary loss

A

loss of the animal itself implying intrinsic value to the owner

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3
Q

what is meant by secondary loss

A

disruptions and stress associated with the loss e.g. the animal is the reason they gout and socialise with people

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4
Q

what is ambiguous loss

A

loss that leaves a question in the owners mind - not known the cause of death

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5
Q

what is symbolic loss

A

loss has a link to other losses such as a deceased family member

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6
Q

what are the 4 stages of grief

A

shock, protest, disorganisation/confusion/ depression and reorganisation and acceptance

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7
Q

3 determinants of grief

A

features of relationship, features of death and personal circumstances

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8
Q

what is emotional cognition

A

emotional matching - develops in infants and is automatic

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9
Q

what is emotional perspective taking

A

develops in childhood and is under conscious control

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10
Q

what is empathy

A

experiencing others point of view and conveying a sense of being understood - involves associative reasoning and not the same as detached concern

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