communication skills Flashcards
what is HCAB
human companion animal bond
what is meant by primary loss
loss of the animal itself implying intrinsic value to the owner
what is meant by secondary loss
disruptions and stress associated with the loss e.g. the animal is the reason they gout and socialise with people
what is ambiguous loss
loss that leaves a question in the owners mind - not known the cause of death
what is symbolic loss
loss has a link to other losses such as a deceased family member
what are the 4 stages of grief
shock, protest, disorganisation/confusion/ depression and reorganisation and acceptance
3 determinants of grief
features of relationship, features of death and personal circumstances
what is emotional cognition
emotional matching - develops in infants and is automatic
what is emotional perspective taking
develops in childhood and is under conscious control
what is empathy
experiencing others point of view and conveying a sense of being understood - involves associative reasoning and not the same as detached concern