Communication Overload (Quick Revision) Flashcards
1
Q
Define: Communication Overload
A
Communication overload is when an individual has too many messages to deal with
2
Q
State two reasons why effective communication is important to a firm.
A
- So people know what to do, when to do it and how to do it.
- To listen and learn from stakeholders.
3
Q
State two reasons why communication might be poor in a large organisation.
A
- Different culture ls and objectives within different parts of the organisation.
- Too many levels of hierarchy.
4
Q
State three reasons why communication is important to motivation.
A
- To provide feedback to staff
- To praise
- To listen to staff and involve them in decisions
5
Q
State one way in which a manager might reduce overload.
A
Delegate
6
Q
What is the Examiner’s note for Communication Overload.
A
The risk of communication overload has increased with IT. This has made it easier to get messages to people, and consequently managers have more data to filter.
7
Q
What is the Evaluation point for Communication Overload?
A
Communication overload is often common as organisations grow.
