ACAS (Quick Revision)

Question 1

Define: ACAD

Answer 1

ACAS is an independent organisation established to improve employer/employee relations in the U.K.

Question 2

What do the initials ACAS stand for?

Answer 2

Advisory, Conciliation and Arbitration Service

Question 3

The government decides when ACAS becomes involved in a dispute. True or false? Explain.

Answer 3

False - management and employee representatives must invite ACAS to become involved.

Question 4

State three types of action that employees might take in a dispute.

Answer 4

• Strike
• Go slow
• Work to rule

Question 5

State four issues that may cause employer/employee disputes.

Answer 5

• Wages
• Redundancies
• Working practices
• Changes to the terms and conditions of employment.

Question 6

What is the Examiner’s note for ACAS?

Answer 6

Most of ACAS’s work involves advising individuals on their employment rights and advising firms on how to deal with potential disputes.

Question 7

What is the Evaluation point for ACAS?

Answer 7

A union is more likely to win a dispute if a strike is very costly for the firm, if employees are hard to replace and if union negotiators are very skilled.