Communication methods Flashcards
Characteristics and purpose of SMS
Autocorrect, emoticons, attaching pictures, keyboard swipe, predictive messaging, speech to text, videos and voice messages
Short Message Service (texting) lets you send messages between mobile phones.
SMS + and -
+ send messages 24/7, multiple conversations with many people at same time, people have more confidence when texting, you can have conversation without anyone listening,
- text and driving is dangerous, cyberbullying, limit of characters in single text, abbreviations are used which can cause people to forget what they can’t use in formal writing, impossible to tell the tone of the persons voice
Social networking characteristics and purpose
Internet users can play games, share photos, organise information, connect with old friends, dating.
Used for communication, business promotion, staying in touch with family and friends, news, entertainment and sharing photos etc.
Social networking + and -
+ connected to friends and family, online dating, promotion and marketing, news spreads fast.
- unreliable and false info which can cause panic and misunderstanding, cyber bullying, employers can views employees profiles, addiction
Teleconference characteristics and purpose
- is sharing a speaker phone and with more equipment it can become a videoconference
- a conference with participants in different locations linked by telecommunications devices.
Teleconference + and -
+ reduces travel and costs, not time consuming, gives flexibility when organising a meeting outside on normal business hours or in a rush
- time zones, lack of eye contact (boredom or lies can occur), can’t read body language, interrupted by noised in background, ability to share data is limited (graphs, charts and etc),
Email characteristics and purpose
- instant replies, notification displayed when sending messages, option to send message to multiple people, signatures can be added, files can be sent, emails are automatically time and data stamped
- used to keep in contact with friends and family, requesting information from people, applying for jobs
Email + and -
+ delivered fast, 24/7, emails can be sent to more than one person at once.
- requires Internet connection, spam mail, no guarantee that the email will be read until the user logs on and checks their inbox, viruses, phishing
VoIP characteristics and purpose
- uses internet to place and route calls to a destination, changes voice information into data packets, equipment needed is computer and server, cost of VoIP phone plans cheaper than landline phones
- used for carrying both communication and multimedia over Internet Protocol (IP) networks such as, Internet
VoIP + and -
+ cost efficient, some services provided are free, no limits on mobility and portability as long as you have Internet
- quality of call affected by speed of broadband, in event of power failure; communication is impossible, emergency services are not registered on VoIP service
Videoconference characteristics and purpose
- gives everyones a seat and appearance at a meeting, members have ability to share their screens with the group and can dial in through an audio bridge if video isn’t suitable to them at that instant
- lets you used computers to give a video-link more than two people. Efficient as you can see the people during the call.
Videoconferencing + and -
+meeting can take place without leaving the office.
+ transport costs and duration of travel are reduced,
+ meeting can be called immediately worldwide with little notice.
- not as useful as a discussion around a table.
- private information may need to be checked and signed in person, cannot be done.
- Poor internet connection, affects communication.
Messaging software characteristics and purpose
- instant messages, web links, video, images, files, calls
- form of online chat which gives real-time text transmission using the internet, able to send messages to your recipients including above features, can call people without cost.
Messaging software + and -
+ staying in touch with friends and family
+ ability to build relationship with new people
+ messages can be sent to colleagues
- viruses
- not everyone is who they say they are
- can’t understand emotional well being through messages-less face to face interaction
Personal assistants characteristics and purpose
- emails, texts, phone calls, notes, locations nearby, weather, surfing the web, texts read a loud, reminders, social media updates
- allows users to speak ordinary language voice commands in order to function the mobile device and its applications
