Communication and Negotiation

Question 1

What do you consider to be an example of good communication?

Answer 1

Good communication is understanding your audience.

An example of good communication is actively listening to other side, as well as, if face to face good eye contact.

Question 2

When would you choose to use written communication over verbal communication or a face to face meeting?

Answer 2

I would choose to use written communication over oral for example when agreeing fees and ToE.

Question 3

What barriers to effective communication have you come across?

Answer 3

• A key barrier I have come across particularly since covid are physical barriers to non-verbal communication.
• For example, Microsoft Teams call that rely on technology I believe in some scenarios are less effective than face-to-face communication.

Question 4

What can be a barrier to negotiating effectively?

Answer 4

A barrier can be lack of understanding of the requirements of the other side. Particularly if the other side have a lack of empathy.