Communication Flashcards
1
Q
Why is good communication important?
A
Reduces mistakes
Employees will feel a sense of belonging
Speeds up decision making
Can be used for effective marketing
2
Q
What are the types of communication?
A
One and two way
Formal and informal
Open and closed
Vertical and horizontal
3
Q
What are the channels of communication?
A
Chain
Wheel
Circle
All networks
4
Q
What are the barriers to effective communication?
A
Technical (ability of the receiver to receive information)
Semantic (ability of the receiver to understand sent information)
Effectiveness (whether the received information has been acted on)
