Communication Flashcards
what is communication
the transmission of a message from one person to another
Communication style?
the style in which we speak is depends on the culture in which we were raised, our socioeconomic background and gender. Also include vocal and grammar and the type of ideas we try an express.
Internal working model by Bowlby
Idea that we have set of experiences and expectations that govern how we relate to other people. How we respond in interpersonal relationships. Needs need to be met.
What are some factors that can shape one’s communication style?
1- external environment
2- innate - internal properties genetics
3- natural development - physical low
why is communication style an important aspects to examine in psychology
allows us to analysis the cultural and social aspects of language. It is an important part of out self image and how we are in the world
What did Basil Bernstein suggest about social background
he claimed that people from the working and middle classes used different kinds of language codes.
restricted code
- short and simple sentences are used with much information conveyed non verbally
- much of the meaning only makes sense if the context is known
- few descriptive words are used
- commands are frequently used to gain compliance
- abstract ideas are rarely expressed
elaborated code
- complex, precise sentences are used
- the meaning is clear from the sentences alone
- more use is made of descriptive words
- explanations are usually used to gain compliance
- events in the past or future are referred to
- abstract ideas, future possibilities are expressed easily
what did Bernstein conclude about children in working class families language
had a language deficit because they could only use the inferior restricted code. He claimed that this limited their ability to benefit from education
what did willam Labov conclude about children in working class families language
Labovs ideas are based on black children in NYC, he considered that their language was different and not a deficit compared to middle class language and was just as complex as middle class language
What are the differences between girl and boys in how they talk
girls are more descriptive, more emotional intensity, importance of the event. Men are very restrictive and less emotional, less descriptive. Girls talk to their friends and get their opinion and validation
Men vs women tends to use what type of talk (include researcher)
men use report talk
Women use rapport talk
(debroah tanning)
What does Tannen suggest is the reason for friction in relationships
Tanner considers that if men and women simply understand the differences in each others reasons for talking a lot of anguish can be avoided
persuasion
trying to change the beliefs, feelings and behaviour of another. There are 2 routes to persuasion central (content) and peripheral (appearance)
what are 3 reasons to make someone more persuaded in someone else
expertise
fast talkers
trustworthiness