Communication Flashcards
the process of becoming adapted to a new or different culture
acculturation
the cultural absorption of a minority group in the main cultural body
assimilation
adaption to the prevailing cultural patterns in society
enculturation
believing in one’s own ethnic group, culture or nation is best
ethnocentrism
a subgroup of the population that tends to be hidden, overlooked or on the outer edge
marginalized population
being grounded in one’s own culture, but having skills to be able to work in a multicultural environment
transculturalism
Federally Defined Minority Groups
- African Americans
- Hispanics
- Asians/ Pacific Islanders
- American Indians
SBAR
Situation, Background, Assessment, Recommendation
what racial and minorities experience in health and healthcare
profound disparities
Five Cultural Competencies for Nursing Education
- Apply knowledge of social and cultural factors that affect nursing and healthcare accross multiple contexts
- Use relevant data sources and best evidence in providing culturally competent care
- Promote achievement of safe and quality outcomes of care for diverse populations
- Advocate for social justice, including commitment to health of vulnerable populations and the elimination of health disparities
- Participate in continuous cultural competence developement
the United States’ largest philanthropy focused solely on health
Robert Wood Johnson Foundation (RWJF)
Anglo-American believe in personal control over the environment while other cultures value:
fate
Anglo-American believe in change while other cultures value:
tradition
Anglo-American believe that time dominates while other cultures value:
human interaction dominates
Anglo-American believe in human equality while other cultures value:
hierarchy, rank, status
Anglo-American believe in individualism & privacy while other cultures value:
group welfare
Anglo-American value self-help while other cultures value:
birthright ineritance
Anglo-American value competition while other cultures value:
cooperation
Anglo-American value future orientation while other cultures value:
past orientation
Anglo-American believe in action goal and work orientation while other cultures value:
“being” orientation
Anglo-American value informality while other cultures value:
formality
Anglo-American value directness, openness, and honesty while other cultures value:
indirectness, ritual, “face”
Anglo-American value practicality & efficencywhile other cultures value:
idealism and theory
Anglo-American value materialism while other cultures value:
spiritualism and detachment
thought to be caused by persons giving admiration to a child and the child becoming ill as a result of excessive attention from a stranger
mal ojo (“evil eye”)
emotion-based illness common among Mexicans including symptoms of colic, diarrhea, high fever, and vomiting with a treatment of brushing the body with ruda for nine consecutive nights
susto
a disease brought on by anger primarily affecting adults occuring a day or two after a fit of rage
bilis
a disease caused by food particles becoming lodged in the intestinal tract causing sharp pains and treated by pinching the bare back
empacho
the process of hearing what others are saying with a sense of seriousness and discrimination
active listening
a manner of communicating that limits the focus on or understanding of the opinions , values or beliefs of others
aggressive communication
a form of communication that enables a person to act in his or her own best interst without denying or infringing upon the rights of others
assertive communication
obstructing communication through noncommittal answers, generalization, or other techniques that hamper continued interaction
blocking
communicating in a timid and reserved manner resulting in limited concern for one’s own rights regardless of the situation
nonassertive communication
a form of communication in which the individual fails to say what is meant
passive communication
barriers to meaningful communication that are related to an individual’s culture, gender, background, and personal experiences
logical fallacies
an argument that attacks the person instead of the issue
ad hominem abusive
logical fallacy that occurs when the argument is made that something is okay because most people do it
appeal to common practice
an attempt to manipulate other people’s emotions in order to avoid the real issue
appeal to emotion
the argument that doing things a certain way is best because they’ve always been done that way
appeal to tradition
logical fallacy that occurs when one assumes that one event must cause another just because we often see the two events occur together
confusing cause & effect
coming to a conclusion based ona very small number of examples
hasty generalization
introduction of an irrelevant topic in order to divert attention away from the real issue
red herring
the belief that one event will inevitably follow another without any real support for that belief
slippery slope
logical fallacy that occurs when a person’s position on a topic is misrepresented
straw man
type communication style that combines the worst of both styles in which direct confrontation is avoided while manipulating others in order to achieve personal goals
passive-aggressive communication
conflict resolution style in which one person uses passive behaviors and withdraws from the conflict and neither person is able to pursue goals
avoidance
conflict resolution style in which one person puts aside his or her gals to satisfy the other person’s desires
accommodation
conflict resolution style in which one person achieves his or her own goals at the expense of the other person
force
conflict resolution style in which both people actively try to find solutions that will satisfy them both
collaboration
cultural phenomenon that is the ability of members of particular culture to control nature or environmental factors
environmental control
cultural phenomenon such as body build and structure, genetic variations, skin characteristics susceptibility to disease, and nutritional variations that exist among different cultures
bioloic variations
cultural phenomenon referring to the family unit and the religious or ethnic groups with which families identify
social organization
cultural phenomenon inluding language diferences, verbal and nonverbal behaviors, and silence
communication
cultural phenomenon referring to people’s attitudes and comfort level regarding person space around them
space
cultural phenomenon consisting of the view of time in the present, past or future
time
