Communication Flashcards

1
Q

the process of becoming adapted to a new or different culture

A

acculturation

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2
Q

the cultural absorption of a minority group in the main cultural body

A

assimilation

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3
Q

adaption to the prevailing cultural patterns in society

A

enculturation

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4
Q

believing in one’s own ethnic group, culture or nation is best

A

ethnocentrism

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5
Q

a subgroup of the population that tends to be hidden, overlooked or on the outer edge

A

marginalized population

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6
Q

being grounded in one’s own culture, but having skills to be able to work in a multicultural environment

A

transculturalism

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7
Q

Federally Defined Minority Groups

A
  • African Americans
  • Hispanics
  • Asians/ Pacific Islanders
  • American Indians
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8
Q

SBAR

A

Situation, Background, Assessment, Recommendation

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9
Q

what racial and minorities experience in health and healthcare

A

profound disparities

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10
Q

Five Cultural Competencies for Nursing Education

A
  1. Apply knowledge of social and cultural factors that affect nursing and healthcare accross multiple contexts
  2. Use relevant data sources and best evidence in providing culturally competent care
  3. Promote achievement of safe and quality outcomes of care for diverse populations
  4. Advocate for social justice, including commitment to health of vulnerable populations and the elimination of health disparities
  5. Participate in continuous cultural competence developement
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11
Q

the United States’ largest philanthropy focused solely on health

A

Robert Wood Johnson Foundation (RWJF)

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12
Q

Anglo-American believe in personal control over the environment while other cultures value:

A

fate

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13
Q

Anglo-American believe in change while other cultures value:

A

tradition

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14
Q

Anglo-American believe that time dominates while other cultures value:

A

human interaction dominates

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15
Q

Anglo-American believe in human equality while other cultures value:

A

hierarchy, rank, status

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16
Q

Anglo-American believe in individualism & privacy while other cultures value:

A

group welfare

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17
Q

Anglo-American value self-help while other cultures value:

A

birthright ineritance

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18
Q

Anglo-American value competition while other cultures value:

A

cooperation

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19
Q

Anglo-American value future orientation while other cultures value:

A

past orientation

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20
Q

Anglo-American believe in action goal and work orientation while other cultures value:

A

“being” orientation

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21
Q

Anglo-American value informality while other cultures value:

A

formality

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22
Q

Anglo-American value directness, openness, and honesty while other cultures value:

A

indirectness, ritual, “face”

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23
Q

Anglo-American value practicality & efficencywhile other cultures value:

A

idealism and theory

24
Q

Anglo-American value materialism while other cultures value:

A

spiritualism and detachment

25
thought to be caused by persons giving admiration to a child and the child becoming ill as a result of excessive attention from a stranger
mal ojo ("evil eye")
26
emotion-based illness common among Mexicans including symptoms of colic, diarrhea, high fever, and vomiting with a treatment of brushing the body with ruda for nine consecutive nights
susto
27
a disease brought on by anger primarily affecting adults occuring a day or two after a fit of rage
bilis
28
a disease caused by food particles becoming lodged in the intestinal tract causing sharp pains and treated by pinching the bare back
empacho
29
the process of hearing what others are saying with a sense of seriousness and discrimination
active listening
30
a manner of communicating that limits the focus on or understanding of the opinions , values or beliefs of others
aggressive communication
31
a form of communication that enables a person to act in his or her own best interst without denying or infringing upon the rights of others
assertive communication
32
obstructing communication through noncommittal answers, generalization, or other techniques that hamper continued interaction
blocking
33
communicating in a timid and reserved manner resulting in limited concern for one's own rights regardless of the situation
nonassertive communication
34
a form of communication in which the individual fails to say what is meant
passive communication
35
barriers to meaningful communication that are related to an individual's culture, gender, background, and personal experiences
logical fallacies
36
an argument that attacks the person instead of the issue
ad hominem abusive
37
logical fallacy that occurs when the argument is made that something is okay because most people do it
appeal to common practice
38
an attempt to manipulate other people's emotions in order to avoid the real issue
appeal to emotion
39
the argument that doing things a certain way is best because they've always been done that way
appeal to tradition
40
logical fallacy that occurs when one assumes that one event must cause another just because we often see the two events occur together
confusing cause & effect
41
coming to a conclusion based ona very small number of examples
hasty generalization
42
introduction of an irrelevant topic in order to divert attention away from the real issue
red herring
43
the belief that one event will inevitably follow another without any real support for that belief
slippery slope
44
logical fallacy that occurs when a person's position on a topic is misrepresented
straw man
45
type communication style that combines the worst of both styles in which direct confrontation is avoided while manipulating others in order to achieve personal goals
passive-aggressive communication
46
conflict resolution style in which one person uses passive behaviors and withdraws from the conflict and neither person is able to pursue goals
avoidance
47
conflict resolution style in which one person puts aside his or her gals to satisfy the other person's desires
accommodation
48
conflict resolution style in which one person achieves his or her own goals at the expense of the other person
force
49
conflict resolution style in which both people actively try to find solutions that will satisfy them both
collaboration
50
cultural phenomenon that is the ability of members of particular culture to control nature or environmental factors
environmental control
51
cultural phenomenon such as body build and structure, genetic variations, skin characteristics susceptibility to disease, and nutritional variations that exist among different cultures
bioloic variations
52
cultural phenomenon referring to the family unit and the religious or ethnic groups with which families identify
social organization
53
cultural phenomenon inluding language diferences, verbal and nonverbal behaviors, and silence
communication
54
cultural phenomenon referring to people's attitudes and comfort level regarding person space around them
space
55
cultural phenomenon consisting of the view of time in the present, past or future
time
56