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Nursing Management > Communication > Flashcards

Communication Flashcards

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1
Q

the process of becoming adapted to a new or different culture

A

acculturation

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2
Q

the cultural absorption of a minority group in the main cultural body

A

assimilation

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3
Q

adaption to the prevailing cultural patterns in society

A

enculturation

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4
Q

believing in one’s own ethnic group, culture or nation is best

A

ethnocentrism

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5
Q

a subgroup of the population that tends to be hidden, overlooked or on the outer edge

A

marginalized population

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6
Q

being grounded in one’s own culture, but having skills to be able to work in a multicultural environment

A

transculturalism

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7
Q

Federally Defined Minority Groups

A
  • African Americans
  • Hispanics
  • Asians/ Pacific Islanders
  • American Indians
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8
Q

SBAR

A

Situation, Background, Assessment, Recommendation

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9
Q

what racial and minorities experience in health and healthcare

A

profound disparities

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10
Q

Five Cultural Competencies for Nursing Education

A
  1. Apply knowledge of social and cultural factors that affect nursing and healthcare accross multiple contexts
  2. Use relevant data sources and best evidence in providing culturally competent care
  3. Promote achievement of safe and quality outcomes of care for diverse populations
  4. Advocate for social justice, including commitment to health of vulnerable populations and the elimination of health disparities
  5. Participate in continuous cultural competence developement
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11
Q

the United States’ largest philanthropy focused solely on health

A

Robert Wood Johnson Foundation (RWJF)

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12
Q

Anglo-American believe in personal control over the environment while other cultures value:

A

fate

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13
Q

Anglo-American believe in change while other cultures value:

A

tradition

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14
Q

Anglo-American believe that time dominates while other cultures value:

A

human interaction dominates

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15
Q

Anglo-American believe in human equality while other cultures value:

A

hierarchy, rank, status

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16
Q

Anglo-American believe in individualism & privacy while other cultures value:

A

group welfare

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17
Q

Anglo-American value self-help while other cultures value:

A

birthright ineritance

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18
Q

Anglo-American value competition while other cultures value:

A

cooperation

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19
Q

Anglo-American value future orientation while other cultures value:

A

past orientation

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20
Q

Anglo-American believe in action goal and work orientation while other cultures value:

A

“being” orientation

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21
Q

Anglo-American value informality while other cultures value:

A

formality

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22
Q

Anglo-American value directness, openness, and honesty while other cultures value:

A

indirectness, ritual, “face”

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23
Q

Anglo-American value practicality & efficencywhile other cultures value:

A

idealism and theory

24
Q

Anglo-American value materialism while other cultures value:

A

spiritualism and detachment

25
Q

thought to be caused by persons giving admiration to a child and the child becoming ill as a result of excessive attention from a stranger

A

mal ojo (“evil eye”)

26
Q

emotion-based illness common among Mexicans including symptoms of colic, diarrhea, high fever, and vomiting with a treatment of brushing the body with ruda for nine consecutive nights

A

susto

27
Q

a disease brought on by anger primarily affecting adults occuring a day or two after a fit of rage

A

bilis

28
Q

a disease caused by food particles becoming lodged in the intestinal tract causing sharp pains and treated by pinching the bare back

A

empacho

29
Q

the process of hearing what others are saying with a sense of seriousness and discrimination

A

active listening

30
Q

a manner of communicating that limits the focus on or understanding of the opinions , values or beliefs of others

A

aggressive communication

31
Q

a form of communication that enables a person to act in his or her own best interst without denying or infringing upon the rights of others

A

assertive communication

32
Q

obstructing communication through noncommittal answers, generalization, or other techniques that hamper continued interaction

A

blocking

33
Q

communicating in a timid and reserved manner resulting in limited concern for one’s own rights regardless of the situation

A

nonassertive communication

34
Q

a form of communication in which the individual fails to say what is meant

A

passive communication

35
Q

barriers to meaningful communication that are related to an individual’s culture, gender, background, and personal experiences

A

logical fallacies

36
Q

an argument that attacks the person instead of the issue

A

ad hominem abusive

37
Q

logical fallacy that occurs when the argument is made that something is okay because most people do it

A

appeal to common practice

38
Q

an attempt to manipulate other people’s emotions in order to avoid the real issue

A

appeal to emotion

39
Q

the argument that doing things a certain way is best because they’ve always been done that way

A

appeal to tradition

40
Q

logical fallacy that occurs when one assumes that one event must cause another just because we often see the two events occur together

A

confusing cause & effect

41
Q

coming to a conclusion based ona very small number of examples

A

hasty generalization

42
Q

introduction of an irrelevant topic in order to divert attention away from the real issue

A

red herring

43
Q

the belief that one event will inevitably follow another without any real support for that belief

A

slippery slope

44
Q

logical fallacy that occurs when a person’s position on a topic is misrepresented

A

straw man

45
Q

type communication style that combines the worst of both styles in which direct confrontation is avoided while manipulating others in order to achieve personal goals

A

passive-aggressive communication

46
Q

conflict resolution style in which one person uses passive behaviors and withdraws from the conflict and neither person is able to pursue goals

A

avoidance

47
Q

conflict resolution style in which one person puts aside his or her gals to satisfy the other person’s desires

A

accommodation

48
Q

conflict resolution style in which one person achieves his or her own goals at the expense of the other person

A

force

49
Q

conflict resolution style in which both people actively try to find solutions that will satisfy them both

A

collaboration

50
Q

cultural phenomenon that is the ability of members of particular culture to control nature or environmental factors

A

environmental control

51
Q

cultural phenomenon such as body build and structure, genetic variations, skin characteristics susceptibility to disease, and nutritional variations that exist among different cultures

A

bioloic variations

52
Q

cultural phenomenon referring to the family unit and the religious or ethnic groups with which families identify

A

social organization

53
Q

cultural phenomenon inluding language diferences, verbal and nonverbal behaviors, and silence

A

communication

54
Q

cultural phenomenon referring to people’s attitudes and comfort level regarding person space around them

A

space

55
Q

cultural phenomenon consisting of the view of time in the present, past or future

A

time

56
Q
A

Nursing Management (10 decks)

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