Communication Flashcards
1
Q
What is Communication?
A
Communication is the process by which a message is passed from one person or organization to another.
2
Q
List the barriers of communication
A
- Language barriers
- Emotional interference
- Information overload
- Difference in perception
- Selecting the wrong channel of communication
3
Q
List 5 forms of communication
A
- Verbal
- Visual
- One-to-one
- Two way
- Oral
- Written
4
Q
Five channels of communication are…
A
- Meetings
- Notice board
- Seminars
- Newsletters
- Manuals
- Telephone
- E-mails
5
Q
A