Areas of a Business Flashcards

1
Q

List 3 aspects of Production

A
  • Transforming raw materials into finished products
  • Sceduling the production process
  • Maintaining factory equipment
  • Engaged in Inventory Control measures
  • Warehousing finished goods
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2
Q

List 3 aspects of Marketing

A
  • Public Relations
  • Developing sales and promotion strategies for the product
  • Distrubution and transportation of goods
  • Providing after-sales service and support
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3
Q

List 3 aspects of Finance

A
  • Establish hire purchase and credit control measures
  • Developing and maintaining payroll system
  • Budgeting for the company and disbursement of financial resources
  • Produce financial reports
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4
Q

List 3 aspects of Human Resources

A
  • Recruitment and selection
  • Training and development
  • Performance management
  • Resolving conflict between managers and employees
  • Maintaining staff records
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5
Q

List the 2 aspects of Research and Development

A
  • Conducting varied types of research
  • Feasibility for new products or business ideas
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6
Q

List the 2 aspects of Informtaion Technology

A
  • Developing and maintaining I.T. systems
  • Ensuring the security of corporate information and assets
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7
Q

What is a Business Stakeholder?

A

An individual or group with a direct interest in the operations and performance of the business.

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8
Q

The roles of the Owner/Shareholder are:

A
  • To provide capital
  • Ensure managers are fulfilling the business’ objectives and are using resources effectively
  • Attend general meetings to receive annual reports and elect directors
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9
Q

The roles of the Board of Directors are:

A
  • Develop strategies for the company to achieve goals for sales, profits and company value
  • To make decisions as to how the business profit and capital contribution by the owner should be invested
  • To ensure the business’ activities and financial statements line up with government regulations
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10
Q

The roles of the manager are to:

A
  • Maximize profits or make minimum returns on the owner’s investments
  • Ensure that the owner’s and B.O.D.’s goals are achieved
  • Ensure the employees are being productive and treated fairly
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11
Q

External stakeholders are not ________ or _________ of the business but have a vested interest in the business’ ________ _________

A

External stakeholders are not employees or members of the business but have a vested interest in the business’ financial performance

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12
Q

The function of the supplier is:

A

To supply goods ordered in the time and condition laid down by the purchase control or suppliers’ service agreement

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13
Q

Three roles of the consumers are to:

A
  • Purchase goods to provide revenue that allows the business to function
  • Provide feedback on the business’ performance
  • Not make false claims about poor service or faulty goods
  • Report unethical practises of the business
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14
Q

The roles of lending institutions are to:

A
  • Provide financial assistance in the forms of loans or financial advice
  • Ensure businesses can reply loans
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15
Q

The roles of the community are to:

A
  • Ensure that businesses operate within the law
  • Cooperate with the business, where reasonable to do so
  • Meet reasonable requests from the business for local services
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16
Q

The role of the competitors is to:

A

Stimulate competition for sales and shares

17
Q

Three roles of the government are to:

A
  • Ensure the business operates by the country’s laws
  • Make sure the business publishes accurate financial reports
  • Ensure they pay all taxes
  • Provide financial, managerial, or technical assistance
  • Protect customers from immoral business activities
18
Q

Persons in advertising and public relations…

A

Create advertising campaigns using a variety of media

19
Q

Compliance officers…

A

Ensure the company abides by the laws of the industry it’s in. It involves creating manuals and training staff

20
Q

Strategic planners…

A

Collect and organize information about an industry and its markets to enable strategies for the business

21
Q

Educators of a business train employees by…

A

Writing and designing online material, offering workshops, lectures and demonstrations

22
Q

Information officers provide information about…
Information will appear in…

A

A company and its products to stakeholder groups.
Packs as well as responses to emails

23
Q

Entrepreneurs…

A

Take the risk of starting a business with the aim of gaining profit

24
Q

The Human Resources personnel deals with all aspects of…

A

Employee management, from recruitment and training to redundancy and retirement

25
Q

Web designers…

A

Create content for the Internet by building web pages

26
Q

Web planners plan out websites. This involves…

A

Setting out the objectives of the website and deciding technical details

27
Q

Software developers…

A

Design and build programmmes for business, education and leisure activities

28
Q

What are Ethics?

A

Ethics are beliefs and principles about what is ‘right’ and ‘wrong’ behaviour or actions

29
Q

Define what Legal Issues are.

A

Legal issues are activities guided by the country’s laws and regulations.

30
Q

What is the difference between legal and ethical issues?

A

Legal issues are based on written laws and ethical issues are based on opinions of what is right and wrong.

31
Q

Ethical and Legal practices of a business are:

A
  • Registering the business
  • The adoption of an organisational code or ethics
  • Policies on environmental issues
  • Handling of personal information
32
Q

What are the effects on customers and the advertiser of misleading advertisements from businesses?

A

The customers will waste their money that can be spent on a beneficial product and the advertiser will face financial and legal repercussions

33
Q

What is the effect on the government when businesses with hold their taxes?

A

The government loses revenue that they need to provide services for the country.

34
Q

Why do businesses find it easier to harm the environment with waste disposals?

A

Because it is cheaper and more profitable for them

35
Q

When businesses engage in illegal activities to obtain money…

A

The money cannot be legally recorded in the business transactions

36
Q

The effect of money laundering on the governement is…

A

They will have an inaccurate measure of the flow of money and their plans for the country will not be as effective