communication Flashcards
1
Q
internal communication
A
between people who work in the same business
2
Q
external communication
A
conversation with one person in the business and another person outside
3
Q
vertical communication
A
conversation with an employee and a manager
4
Q
horizontal communication
A
manager speaking to manager
5
Q
two way communication
A
people speaking back and fourth
6
Q
one way communication
A
don’t expect a response 💔
7
Q
barriers to communication
A
- attitude
- how complicated it is
- knowledge of the subject
