Communication Flashcards
1
Q
What are the three barriers to communication?
A
Perception - individuals view the same message in different ways
Personality and interests - likes and dislikes of certain individuals
Attitudes, emotions and prejudices -
2
Q
Three benefits to a communication plan?
A
- Consistent message with Everyone on same page
- Accountability so everyone knows what they are responsible for
- Reduces siloed working And duplication
3
Q
What are the benefits of stakeholder analysis to your comms plan?
A
- Enables you to prioritise who you need to put more effort into engaging
- Identify who we could use to influence others - who is the best person to do the communication?
- Helps understand how to engage and meet their unique needs
These lead to better engagement
4
Q
What can positively impact communication?
A
- Range of styles to meet needs
- Physical environment
- Good virtual technology
5
Q
What can negatively impact communication?
A
- Geography and time zones
- Language and culture
- Poor technology
- Personality types
