COMMUNICATE EFFECTIVELY AT THE DIRECT LEADERSHIP LEVEL

Question 1

It is through communication that your task are?

Answer 1

Understood/supervised/accomplished.

Question 2

What percentage of communication is unspoken?

Answer 2

65%

Question 3

1. like or dislike
2. submission or dominance
3. the degree to which others can arouse reactions
   Are all what?

Answer 3

Non-verbal communication that reveal 3 basic emotions.

Question 4

Maintaining an appropriate distance when speaking can reinforce the content of the?

Answer 4

Intended message.

Question 5

Symbolic communication would include

Answer 5

Clothes/Hair/Jewelry/Cosmetics/Make of a Car/Location of someones house

Question 6

The process of transferring information from one person to another is?

Answer 6

Communication

Question 7

Communication model is?

Answer 7

Sender——message——Receiver

and then feedback from Receiver to Sender

Question 8

Anything that prevents an understanding of the exact concept or information intended by the sender is a?

Answer 8

Communication barrier.

Question 9

Communication barriers act as?

Answer 9

Filters by which the message travels through

Question 10

1. Organize message
2. Be sensitive to others.
3. Choose the time and place
4. Choose the appropriate medium
5. Be results oriented
6. Respond appropriately

Answer 10

Are 6 ways to minimize communication breakdown. (gootnick and gootnick 2000)

Question 11

What FM list eight core leadership competencies

Answer 11

6-22

Question 12

1. Leads others/
2. Extends influences beyond chain of command,
3. Leads by example,
4. Communicates
5. Creates a positive enviroment
6. Prepares self
7. Develops others
8. Gets results
   Are the?

Answer 12

Eight core leadership competencies.

Question 13

Developing advanced oral, written and listening skills is how leaders?

Answer 13

Refine their communicating abilities.

Question 14

In order to listen actively, demonstrate information sharing strategies, employ engaging communication techniques, convey thoughts and ideas to ensure a shared understanding, present recommendations so others understand advatages leaders use?

Answer 14

Associated competencies of communication.

Question 15

Findin an area of interest/Judging content not delivery/Holding your fire/Listening for great ideas/being flexible/working at listening/resist distractions/exercising your mind/Keep an open mind and capitalizing on thought speed are all examples of?

Answer 15

Active Listening

Question 16

Four things you must to to prepare yourself to communicate?

Answer 16

What/Why/Whom/Are

1. What information
2. Why you need to
3. Whom you need to
4. Are you the correct source

Question 17

Personal, Audience, Psychological Factors, Enivorment are all things you must?

Answer 17

Analyze in the communications enviroment.

Question 18

Clarity, Accuracy, precision, Relevance, Depth, Breadth, Logic, Significance, Fairness are all?

Answer 18

Universal Intellectual Standards.

Question 19

How can universal intellectual standards be applied to thinking?

Answer 19

Whenever one is interested in checking the quality of reasoning about a problem, issue or standard.